Report on an unannounced inspection of HMYOI Wetherby and Keppel unit by HM Chief Inspector of Prisons 22 February – 4 March 2016 This inspection was carried out with assistance from colleagues at the General Pharmaceutical Council and in partnership with the following bodies: Crown copyright 2016 You may re-use this information (excluding logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit http://www.nationalarchives.gov.uk/doc/open-government-licence/ or email: psi@nationalarchives.gsi.gov.uk Where we have identified any third party copyright material you will need to obtain permission from the copyright holders concerned. Any enquiries regarding this publication should be sent to us at the address below or: hmiprisons.enquiries@hmiprisons.gsi.gov.uk This publication is available for download at: http://www.justiceinspectorates.gov.uk/hmiprisons/ Printed and published by: Her Majesty’s Inspectorate of Prisons Victory House 6th floor 30–34 Kingsway London WC2B 6EX England 2 HMYOI Wetherby and Keppel unit Contents HMYOI Wetherby and Keppel unit 3 Contents Introduction 5 Fact page 7 About this inspection and report 9 Summary 11 Section 1. Safety 19 Section 2. Respect 33 Section 3. Purposeful activity 47 Section 4. Resettlement 55 Section 5. Recommendations and housekeeping points 63 Section 6. Appendices 71 Appendix I: Inspection team 71 Appendix II: Progress on recommendations from the last report, Wetherby 73 Appendix III: Progress on recommendations from the last report, Keppel unit 81 Appendix IV: Establishment population profile 87 Appendix V: Summary of children and young people questionnaires and interviews, Wetherby 91 Appendix VI: Summary of children and young people questionnaires and interviews, Keppel unit 107 Contents 4 HMYOI Wetherby and Keppel unit Glossary of terms We try to make our reports as clear as possible, but if you find terms that you do not know, please see the glossary in our ‘Guide for writing inspection reports’ on our website at: http://www.justiceinspectorates.gov.uk/hmiprisons/about-our-inspections/ Introduction HMYOI Wetherby and Keppel unit 5 Introduction HMYOI Wetherby held 272 boys at the time of this inspection, and with a certified normal accommodation of 336 was therefore not overcrowded. The inspection also included the Keppel unit, located within the overall perimeter of the YOI, but physically separated from it. The Keppel unit, opened in 2008, is intended to provide an appropriately safe and supportive environment for some of the most challenging and vulnerable young people in the country. It is a national facility, and is the only unit of its kind in the secure estate. Previous inspections have reported very positively on the Keppel unit, and indeed the last inspection noted that it ‘now provided a model of how a specialist unit should be run’. There is much that is positive about both Wetherby and Keppel, but there are also some serious concerns about the deterioration in outcomes for the boys in some key areas. I would encourage readers to look at the detail of this report, as not to do so would run the risk of failing to appreciate the many examples of very good and positive things that some extremely committed staff are delivering for the benefit of those in their care. However, there is no escaping the fact that outcomes for the boys have declined dramatically in the area of ‘purposeful activity’, and the lack of proper recording practices makes it impossible for us to be assured that there are not serious failing in other areas. For instance, when looking at the subject of ‘safety’, inspectors found that although the available information showed that force had been used on 437 occasions during the six months prior to the inspection, slightly less than at comparable establishments, records were far from complete. Nearly 300 documents were missing at the time of the report, making it impossible to determine with accuracy the level and extent of the use of force. This becomes even more concerning when one considers that planned interventions were rarely filmed, body-worn cameras underused and the review processes after the use of force were patchy. We were also concerned to find that pain inducing techniques and strip search while under restraint had been used. Perhaps it is no coincidence that at the previous inspection in January 2015 we made 21 recommendations in the area of ‘safety’, but found that only one had been fully achieved. If poor operational practice, as seen during this inspection is to be put into a meaningful context and not simply ascribed to day to day failings, it is important to understand how and why it has been allowed to take root. At Wetherby there have clearly been difficulties in the relationship between the establishment and the Youth Justice Board. This was played out in disagreements as to how the new core day could or should be implemented. The new standardised core day was designed by NOMS, based on a number of building blocks proposed by the YJB, and signed off by the YOI Reform Project. Despite this there were clearly serious issues between the YJB and management at Wetherby about whether it was fit for purpose, and the governor had implemented an alternative core day that did not meet the needs of the young people. The result has been that the regime had been applied inconsistently and unpredictably, leading to many boys having insufficient time out of their cells, not being able to attend education or other activities, not always being able to have 30 minutes exercise each day, and having to eat their breakfasts locked in their cells. The impact this was having on the boys’ ability to access the undoubtedly good education on offer at Wetherby and in the Keppel unit, was all too easy to see, and sits behind the declines in our assessment of purposeful activity in this report. For instance, in the Keppel unit we found that 31% of boys were locked in their cells during key work periods, when at the last inspection it had been 0%. Getting the boys to education was not sufficiently prioritised, and exercise was limited to 30 minutes each day, weather permitting. The simple fact has to be faced, that despite the best efforts of dedicated teachers, with the quality of teaching, training, learning and assessment judged by Ofsted inspectors to be ‘good’, the overall effectiveness of learning and skills and work was graded by those Introduction 6 HMYOI Wetherby and Keppel unit same inspectors as ‘inadequate’, because the overall provision was poorly managed. With overall attendance at classes sitting at around 66%, this outcome was sadly inevitable. I have to return to the subject of the relationship between Wetherby management and the Youth Justice Board. There were clearly serious issues between them about whether the new core day was fit for purpose at Wetherby. At the time of the inspection the relationship was clearly fractured, although I was told that efforts were being made to move things forward so that a core day more specifically tailored to Wetherby’s need could be agreed. In meetings with both the governor and her team, I was left in no doubt as to the sense of frustration they felt at the situation. I make no comment on whether one party or the other is to blame for what has happened. However, there is clearly a shared responsibility to improve the relationship and ensure that the children in custody at Wetherby and in the Keppel unit are not the ones left to suffer as a result of disagreements over policy and operational practice. As it stood at the time of our inspection, there was a clear linkage between the failure to deliver the new core day, the lack of priority afforded to education and training, and the consequent declines in outcomes for the young people. In particular, it is sad to see that the Keppel unit, once famed for its groundbreaking approach to supporting the most challenging boys held in the custodial estate, was at the time of the inspection failing to deliver the educational outcomes that had previously been its hallmark. Peter Clarke CVO OBE QPM May 2016 HM Chief Inspector of Prisons Fact page HMYOI Wetherby and Keppel unit 7 Fact page Task of the establishment To hold in custody boys between the ages of 15 to 18 committed by the courts Establishment status (public or private, with name of contractor if private) Public Region/Department Yorkshire and Humberside Number held 272 Certified normal accommodation 336 (including 48 on Keppel unit) Operational capacity 422 (including 48 on Keppel unit) Date of last full inspection Wetherby: 12–23 January 2015 Keppel unit: 9–19 March 2015 Brief history A former naval base, Wetherby became a borstal in 1958, and has since changed its role from an open youth custody centre to a closed youth custody centre and is now a dedicated centre for males under 18. Short description of residential units Anson – care and separation unit Benbow – long-term determinate and life-sentenced young people Frobisher – first night facility and standard accommodation Collingwood – standard accommodation Drake – standard accommodation Exmouth – standard accommodation Keppel – specialist complex issues unit Name of governor/director Marcella Goligher Escort contractor GeoAmey Health service commissioner and providers Leeds Community Healthcare NHS Trust Learning and skills providers Novus (The Manchester College) Independent Monitoring Board chair Mary Augustine Fact page 8 HMYOI Wetherby and Keppel unit About this inspection and report HMYOI Wetherby and Keppel unit 9 About this inspection and report A1 Her Majesty’s Inspectorate of Prisons is an independent, statutory organisation which reports on the treatment and conditions of those detained in prisons, young offender institutions, immigration detention facilities and police custody. A2 All inspections carried out by HM Inspectorate of Prisons contribute to the UK’s response to its international obligations under the Optional Protocol to the UN Convention against Torture and other Cruel, Inhuman or Degrading Treatment or Punishment (OPCAT). OPCAT requires that all places of detention are visited regularly by independent bodies – known as the National Preventive Mechanism (NPM) – which monitor the treatment of and conditions for detainees. HM Inspectorate of Prisons is one of several bodies making up the NPM in the UK. A3 All Inspectorate of Prisons reports include a summary of an establishment’s performance against the model of a healthy prison. The four tests of a healthy prison are: Safety children and young people, particularly the most vulnerable, are held safely Respect children and young people are treated with respect for their human dignity Purposeful activity children and young people are able, and expected, to engage in activity that is likely to benefit them Resettlement children and young people are prepared for their release into the community and helped to reduce the likelihood of reoffending. A4 Under each test, we make an assessment of outcomes for children and young people and therefore of the establishment's overall performance against the test. In some cases, this performance will be affected by matters outside the establishment's direct control, which need to be addressed nationally. - outcomes for children and young people are good against this healthy prison test. There is no evidence that outcomes for children and young people are being adversely affected in any significant areas. - outcomes for children and young people are reasonably good against this healthy prison test. There is evidence of adverse outcomes for children and young people in only a small number of areas. For the majority, there are no significant concerns. Procedures to safeguard outcomes are in place. - outcomes for children and young people are not sufficiently good against this healthy prison test. There is evidence that outcomes for children and young people are being adversely affected in many areas or particularly in those areas of greatest importance to their well-being. Problems/concerns, if left unattended, are likely to become areas of serious concern. - outcomes for children and young people are poor against this healthy prison test. About this inspection and report 10 HMYOI Wetherby and Keppel unit There is evidence that the outcomes for children and young people are seriously affected by current practice. There is a failure to ensure even adequate treatment of and/or conditions for children and young people. Immediate remedial action is required. A5 Our assessments might result in one of the following: - recommendations: will require significant change and/or new or redirected resources, so are not immediately achievable, and will be reviewed for implementation at future inspections - examples of good practice: impressive practice that not only meets or exceeds our expectations, but could be followed by other similar establishments to achieve positive outcomes for children and young people. A6 Five key sources of evidence are used by inspectors: observation; children and young people surveys; discussions with children and young people; discussions with staff and relevant third parties; and documentation. During inspections we use a mixed-method approach to data gathering and analysis, applying both qualitative and quantitative methodologies. Evidence from different sources is triangulated to strengthen the validity of our assessments. A7 Since April 2013, all our inspections have been unannounced, other than in exceptional circumstances. This replaces the previous system of announced and unannounced full main inspections with full or short follow-ups to review progress. All our inspections now follow up recommendations from the last full inspection. A8 All inspections of prisons are conducted jointly with Ofsted or Estyn (Wales), the Care Quality Commission, the General Pharmaceutical Council (GPhC) and HM Inspectorate of Probation. This joint work ensures expert knowledge is deployed in inspections and avoids multiple inspection visits. This report A9 This explanation of our approach is followed by a summary of our inspection findings against the four healthy prison tests. There then follow four sections each containing a detailed account of our findings against our Expectations. Criteria for assessing the treatment of children and young people and conditions in prisons. The reference numbers at the end of some recommendations indicate that they are repeated, and provide the paragraph location of the previous recommendation in the last report. Section 5 collates all recommendations, housekeeping points and examples of good practice arising from the inspection. Appendix II lists the recommendations from the previous inspection, and our assessment of whether they have been achieved. A10 Details of the inspection team and the establishment population profile can be found in Appendices I and IV respectively. A11 Findings from the survey of children and young people and a detailed description of the survey methodology can be found in Appendix V of this report. Please note that we only refer to comparisons with other comparable establishments or previous inspections when these are statistically significant .1 1 The significance level is set at 0.01, which means that there is only a 1% chance that the difference in results is due to chance. Summary HMYOI Wetherby and Keppel unit 11 Summary Safety S1 Some boys arrived unacceptably late at Wetherby. Reception staff were welcoming. Safeguarding and child protection arrangements were sound. Support for boys on ACCTs2 was particularly good on Keppel unit, although the quality of documentation varied across the site. Levels of violence were high, particularly at Wetherby, and there was a predominantly punitive approach to addressing this which was not wholly effective. The volume of unprocessed intelligence reports and written off adjudications meant that some bad behaviour was not addressed. The use of mediation had been effective. Too many boys were on very restricted regimes, and not all boys who isolated themselves had been identified and supported. Governance of the use of force was weak. The segregation environment had improved but the regime remained poor. There had been significant improvements in the management of substance misuse. Outcomes for children and young people at Wetherby were not sufficiently good against this healthy prison test. Outcomes for children and young people at Keppel unit were reasonably good against this healthy prison test. S2 At the last inspection in January 2015, we found that outcomes for children and young people in Wetherby were not sufficiently good against this healthy prison test. We made 21 recommendations about safety. At this follow-up inspection we found that one of the recommendations had been achieved, five had been partially achieved and 15 had not been achieved. S3 At the last inspection in March 2015, we found that outcomes for children and young people in Keppel unit were good against this healthy prison test. We made 12 recommendations about safety. At this follow-up inspection we found that three of the recommendations had been achieved, two had been partially achieved and seven had not been achieved. S4 Some boys continued to arrive too late in the evening. Reception staff were welcoming and put boys at their ease. First night interviews took place in private. Action points from the assessments remained too generic. S5 Some boys spent too long locked up during their first days and the delivery of the induction programme was inconsistent. S6 Safeguarding and child protection arrangements remained sound. The weekly multidisciplinary meeting was operational and reviewed the most serious cases. The monthly and quarterly meetings were more strategic but there was not enough analysis of patterns and trends. S7 Relationships with the local authority were good and authorities provided independent scrutiny of referred cases. S8 The level of self-harm was similar to the previous inspection at Wetherby but levels at Keppel remained high. ACCT monitoring and support were good on Keppel, and adequate on the other wings. The quality of documentation varied and some reviews were excellent. There was still no care suite and, although care for those on constant watch was good, their living conditions were depressingly sterile. 2 Assessment, care in custody and teamwork case management of children at risk of suicide or self-harm. Summary 12 HMYOI Wetherby and Keppel unit S9 Levels of violence on both boys and staff had risen at Wetherby and were high. In our survey, a third of boys said that they had been victimised by a member of staff compared with less than a fifth at the last inspection, and 11% said staff had threatened or intimidated them, compared with 3% at the last inspection. This applied across both sites. S10 Despite the introduction of a new violence reduction and behavioural management strategy called PACT (positive attitudes created together), there was still not enough focus on the promotion of positive behaviour. The strategy was designed to be flexible and focused on the individual. It aimed to provide a more integrated solution to the problem of violence and poor behaviour by bringing together the incentives and earned privileges scheme and antibullying procedures. However, the application of PACT laid too much emphasis on sanctions and almost all boys remained on the lowest level of the rewards scheme for at least 28 days. S11 The delivery of PACT was inconsistent. We estimated that almost one in five boys were subject to some form of restricted measures which were not coordinated or supported by the necessary checks and balances. Although boys we spoke to said they understood how the PACT scheme worked, the survey indicated that less than half thought the rewards and sanctions scheme had encouraged them to improve their behaviour. Mediation on Keppel was delivered by trained staff and was properly recorded. There had also been some effective mediation work on Benbow unit. S12 Procedures to support boys who were self-isolating were designed to engage them in activity and reintegrate them into the regime. However, we were not confident that all boys who fell into this category had been formally identified. Victims of bullying were monitored through the weekly safeguarding meeting but some staff were unaware of actions generated to support boys on their units. In our survey, significantly fewer boys than previously at Keppel said they had confidence in reporting victimisation to staff. This was reinforced in our interviews. S13 Security procedures remained proportionate and the security team had good links with other departments. However, during the previous six months, a significant backlog of unprocessed intelligence reports (IRs) had built up. Recent additions to the security team had reduced this but about 300 IRs remained unprocessed. S14 Most boys at Wetherby and Keppel said they had had an adjudication or minor report. There had been 1,322 adjudications during the previous six months and the system was struggling to deal with the volume; over a third of these, including many for serious violence, had been dismissed or were remanded and unlikely to be heard. We had significant concerns about actions which could be perceived as collective punishments, including regime shutdowns. S15 Overall, force was used less than at comparable establishments. Governance of use of force was still undermined by the frequent redeployment of the MMPR (minimising and managing physical restraint) coordinators and vast amounts of incomplete or missing documentation. Planned interventions were not routinely filmed or reviewed and body-worn video cameras were frequently not switched on. Only half the staff had undergone MMPR refresher training in the previous six months. Pain-inducing techniques were used and boys continued to be strip-searched under restraint, both of which were unacceptable. The incidents that we reviewed showed evidence of de-escalation and records indicated that post-incident debriefs were carried out with all boys. We were not confident that health care staff attended all incidents. S16 Use of segregation was similar to the previous inspection and lower than at comparable establishments, particularly at Keppel where segregation was rare. Anson unit provided a large association area, gym and intervention rooms. However, these facilities were not Summary HMYOI Wetherby and Keppel unit 13 regularly used and the regime for most boys was poor. This was a particular concern for the small number of boys who spent long periods in the unit. Boys living on the unit had little to occupy them in their cells and radios only arrived during our inspection. Relationships were good and all boys spoke positively about staff on the unit. Segregation review action plans were limited. S17 Access to the young people’s drug and alcohol support service (YPDASS) and the interventions offered had markedly improved since the previous inspection, including the introduction of high quality group work. Although levels of need for clinical treatments were very low, the clinical and psychosocial services were producing better outcomes for boys. Mandatory drug testing had been reinstated and the random rate for the previous six months was 4%, mostly for cannabis. Supply reduction initiatives were effective and drug availability (including NPS)3 was low. Respect S18 Most communal areas and cells were clean and well maintained but some areas were untidy and dirty. Graffiti was widespread. Keppel still provided a better living environment. Our survey and some interviews indicated a decline in the quality of relationships between staff and boys on the main site. Boys spoke of good relationships with some staff and we observed many positive and supportive interactions. However, we were concerned about low expectations of boys by some staff. Consultation was adequate but the use of peer mentors was underdeveloped. Equality and diversity work was not given priority. Faith provision was very good. Health services were also good. Outcomes for children and young people at Wetherby and Keppel unit were reasonably good against this healthy prison test. S19 At the last inspection in January 2015, we found that outcomes for children and young people in Wetherby were reasonably good against this healthy prison test. We made 25 recommendations about respect. At this follow-up inspection we found that eight of the recommendations had been achieved, five had been partially achieved, 11 had not been achieved and one was no longer relevant. S20 At the last inspection in March 2015, we found that outcomes for children and young people in Keppel unit were good against this healthy prison test. We made 16 recommendations about respect. At this follow-up inspection we found that five of the recommendations had been achieved, one had been partially achieved and 10 had not been achieved. S21 Graffiti had spread across the site and cleanliness was poor in some areas. Accommodation on Keppel was generally better equipped than on the main site. Communal areas were in reasonable repair, but some toilets remained poorly screened. Some boys took great pride in keeping their cells clean and tidy but access to cleaning materials varied. Staff failed to respond to cell call bells when we tested them. 3 New drugs that are developed or chosen to mimic the effects of illegal drugs such as cannabis, heroin or amphetamines and may have unpredictable and life threatening effects. Summary 14 HMYOI Wetherby and Keppel unit S22 We observed many positive and supportive interactions between staff and boys on both sites. This contrasted with our survey findings which indicated significantly worse perceptions than at the previous inspection about staff on the Wetherby site. S23 The personal officer scheme was not working effectively and case note entries did not demonstrate interaction to encourage progress. Entries from specialist staff were good. There was some consultation with boys and an effective young people’s council had been established. However, peer mentoring was underdeveloped. The core day did not provide enough periods of unlock to build relationships and enable boys to earn trust. Interviews with boys and staff presented a varied picture ranging from low expectations of boys to examples of real care and support. S24 The diversity and equality policy was out of date and analysis of data at the quarterly strategy meeting was limited. Investigations of discrimination incident report forms were thorough and actions taken were reasonable. In our survey, boys from a black and minority ethnic and Muslim background responded more negatively in some important areas. This had not been identified by the establishment. Support for boys with protected characteristics was limited in some areas. S25 The chaplaincy remained well integrated and there was good delivery of services to all faiths. The range of courses, support sessions and links to voluntary services was good. S26 Responses to complaints were polite and focused. Analysis had been undertaken by the safeguarding team and appropriate actions taken. However, boys expressed little confidence in the system and some did not complain as a result. S27 Caseworkers explained their sentences to boys and gave them written information about their legal status. Barnardo’s advocates provided good support with legal issues and access to legal visits was good. S28 Governance of health services was effective and we observed positive engagement between health professionals and the boys. The environment was reasonable but the waiting area was bleak and cold, and the inpatient unit was unsuitable. Identification and referral for immediate and ongoing health needs were good, and included monitoring for withdrawal from alcohol and drugs. The range of and access to primary care services were good and long-term conditions were well managed. Doors were left open during clinical consultations which compromised patient confidentiality. S29 Regime restrictions prevented boys from attending some health care appointments. Medicines management was sound. Primary mental health provision and the specialist child and adolescent mental health services support were good but there were regular delays in transfers to secure hospitals and too few prison staff had received mental health awareness training. S30 In our survey, fewer boys then the previous inspection thought the food was good. We found the food to be of reasonable quality and portions were adequate. There were insufficient opportunities for boys to dine in association. A generous free of charge grocery pack and PIN credit were given to new arrivals. However, boys could then wait up to 10 days to place an order. Purchases from catalogues were limited but appropriate and the establishment did not levy an administration charge. Summary HMYOI Wetherby and Keppel unit 15 Purposeful activity S31 The core day did not meet the needs of the population and too many boys were locked up for long periods. The leadership and management of learning and skills were inadequate and education was not sufficiently prioritised. The quality of education provision was good. Outcomes were excellent for the minority of boys who were able to complete their learning. Progress was limited for many because lessons were cancelled. Personal development and behaviour in classes were good. Gym facilities were appropriate but there were gaps in attendance and no access to qualifications. Library facilities were good but access was limited for boys who did not attend education. Outcomes for children and young people at Wetherby and Keppel unit were poor against this healthy prison test. S32 At the last inspection in January 2015, we found that outcomes for children and young people in Wetherby were reasonably good against this healthy prison test. We made 15 recommendations about purposeful activity. At this follow-up inspection we found that five of the recommendations had been achieved and 10 had not been achieved. S33 At the last inspection in March 2015, we found that outcomes for children and young people in Keppel unit were good against this healthy prison test. We made six recommendations about purposeful activity. At this follow-up inspection we found that all the recommendations had been achieved. S34 The core day was not designed to meet the needs of the population. Time out of cell was inconsistent and unpredictable, and there were frequent cancellations and regime restrictions. Exercise was limited to 30 minutes each day, weather permitting. Twenty-seven per cent of boys were locked up during our roll checks on the main site and over 30% of boys were locked up on Keppel, considerably more than at our previous inspection. S35 The leadership and management of learning and skills were inadequate. The interim core day did not meet the contractual requirement for 30 hours of education a week and education was not prioritised in the programme of regime shutdowns. Managers had introduced a useful strategy to re-engage boys with the most significant barriers to learning, but they did not ensure that all boys regularly attended education. The collection, analysis and use of data to monitor the provision and to plan improvements were inadequate. S36 There was well-planned, effective support for learners with additional needs and a clear emphasis on returning learners to mainstream education. Support was good for the more able learners engaged in advanced learning but learning support provision in classes was underdeveloped. Tutors’ planning and recording of individual learning were good. Work was generally satisfactory and good in art and music technology. S37 Boys on the Army cadet programme and in Admiral’s coffee shop developed useful work and interpersonal skills, and said that they had improved their self-discipline as a result of this work. Classroom behaviour was generally appropriate and most learners were attentive and contributed positively to lessons. However, in a minority of lessons, some boys were not engaged and disrupted the learning of others. Boys valued the useful careers advice and guidance provided by the engagement and resettlement team. S38 Success rates for boys who had completed their courses were very high, but too many left learning early. Cancelled education sessions inhibited the progress of many learners. Black and minority ethnic boys and those with learning difficulties and disabilities were less likely to succeed than other groups. Summary 16 HMYOI Wetherby and Keppel unit S39 The sports hall was well equipped and the separate provision on Keppel unit was good. Gym sessions were regularly cancelled and, although gym staff were enthusiastic and committed, there was no access to any accredited qualifications. S40 The library had been relocated and offered a good range of materials which supported education well. The number of items issued had increased significantly but managers did not analyse data to identify which groups used the service. There were no reading initiatives such as Storybook Dads.4 Resettlement S41 The resettlement strategy was comprehensive. There were significant shortfalls in the quality of training plans and casework needed further development. The introduction of formal supervision by a senior social worker was excellent and demonstrated a commitment to improve. The level of engagement and focus of work were generally higher on Keppel unit but the weekly sequencing meetings on the main site were more focused and increased the confidence of caseworkers. Public protection arrangements were sound but MAPPA (multi-agency public protection arrangements) needed improvement. The high number of looked-after children were supported well. Reintegration planning was good and work in most pathways was adequate. The absence of a coordinated approach to working with boys with sexual offences was concerning. Outcomes for children and young people at Wetherby and Keppel unit were reasonably good against this healthy prison test. S42 At the last inspection in January 2015, we found that outcomes for children and young people in Wetherby were good against this healthy prison test. We made seven recommendations about resettlement. At this follow-up inspection we found that one of the recommendations had been achieved, one had been partially achieved and five had not been achieved. S43 At the last inspection in March 2015, we found that outcomes for children and young people in Keppel unit were good against this healthy prison test. We made eight recommendations about resettlement. At this follow-up inspection we found that two of the recommendations had been achieved, one had been partially achieved and five had not been achieved. S44 Strategic management of resettlement was reasonable and covered the key areas of case management and reintegration planning. S45 Remand and training planning meetings were well managed and well attended, although there was considerable variation in the range and quality of work that we examined. Most sentence plans were too generic and did not focus enough on addressing risk, which was a fundamental shortfall. Boys presenting the highest risk of harm were not routinely identified and prioritised for interventions and in many cases there was not enough analysis of patterns of behaviour and offending. The level of engagement and focus of work was higher on Keppel unit. The supervision of caseworkers by a senior social worker was an excellent development. The introduction of weekly sequencing meetings was another positive initiative which was beginning to improve the focus of work and confidence of caseworkers. Release on temporary licence (ROTL), mostly for family support, was well managed and numbers had increased in the last 12 months. 4 Boys are able to record stories for their children. Summary HMYOI Wetherby and Keppel unit 17 S46 Monitoring of boys subject to restrictions because of offences against children or relating to harassment was good. MAPPA arrangements were variable and were not routinely reviewed or managed by the interdepartmental risk management board. S47 About half the population were looked-after children and they were identified quickly on admission. Screening was more thorough than previously and helped staff to secure resources from the local authority to support boys. Prison staff continued to prioritise working with ‘children in need’ and to target resources at the most vulnerable groups, which was a commendable approach. S48 The establishment continued to provide adequate practical support on release and staff made sure that boys were always met by a responsible adult to take them home. The mentoring scheme provided valuable additional support for boys who needed it immediately after discharge. S49 Difficulties with housing were identified early and triggered a more planned approach than previously. There was clear evidence that prison social workers advocated strongly for children to obtain decent accommodation on release. However, we were concerned that two boys had been released in the previous year with no address. S50 The engagement and resettlement team provided useful careers advice, and the virtual campus5 was used to create CVs and make job applications. S51 At the time of the inspection all boys were routinely seen in reception by a member of the primary mental health team, which included giving any medication for release, and efforts were made to link them with community GPs. The mental health team had effective links with community mental health teams and specialist services to support boys with continuing mental health needs. S52 Effective links with local youth offending teams and a developing YPDASS family service contributed to good resettlement outcomes for boys with continuing drug and alcohol needs. S53 Finance, benefit and debt services were relatively weak and lacked coordination. The prerelease course covered money management but there was little planned support for boys who had problems with debt. Boys did not routinely receive advice on how to set up bank accounts. S54 Only 19% of boys at Keppel and 32% at Wetherby said they had weekly visits from family or friends. The visitors’ centre and visits hall were basic but visitors we spoke to were positive about their experience. The innovative Family Talk service and the increased use of ROTL for family contact were encouraging, but it was disappointing that family days were not held regularly. S55 Delivery of a suitably wide range of group work and programmes was complemented by individual assessment and therapeutic work carried out by prison social workers and psychologists. Work on harmful sexual behaviour was delivered by the community Focus team but links between the new provider and the establishment were not well enough developed to ensure that the intervention was effective. 5 Internet access for prisoners to community education, training and employment opportunities. Summary 18 HMYOI Wetherby and Keppel unit Main concerns and recommendations S56 Concern: Oversight of use of force was weak; the MMPR coordinators were frequently redeployed, there were large amounts of missing paperwork, mandatory training did not take place, body-worn cameras were underused and not all incidents were reviewed by the weekly use of force meeting Recommendation: MMPR coordinators should not be redeployed to other duties and all staff should be properly trained. All incidents where force is used should be recorded, including by audio and body-worn cameras. Staff should complete accurate and detailed use of force reports within 24 hours of an incident, which should describe all holds applied, including use of pain. MMPR coordinators should review reports and recordings and address any concerns with the staff involved. All incidents should be reviewed by a senior manager within seven days. S57 Concern: The core day was not designed to meet the needs of boys and there had been several restrictive changes leading up to the inspection, with extended periods where boys were locked up. The amount of time out of cell was not consistent between wings, and staff and boys told us that it was unpredictable from day to day. Recommendation: Boys on the standard regime level should be out of their cells for 10 hours each day, in accordance with a core day timetable driven by their needs. S58 Concern: The interim core day did not meet the contractual requirement for 30 hours of education a week and education was not prioritised in the programme of regime shutdowns. Managers did not ensure that all boys regularly attended education and cancelled education sessions inhibited the progress of many learners. Gym sessions were regularly cancelled. Recommendation: Education managers should provide a full-time curriculum of education and training activities that meet the needs of children. Prison and education managers should ensure that boys of compulsory school age attend a range of appropriate education and training. Regime constraints should not result in interrupted learning. Section 1. Safety HMYOI Wetherby and Keppel unit 19 Section 1. Safety Courts, escorts and transfers Expected outcomes: Children and young people transferring to and from the establishment are treated safely, decently and efficiently. 1.1 Some boys continued to arrive too late in the evening. Records showed that in January 2016 63 boys had arrived at 7pm or later, the latest at 9.45pm. Work was continuing with community agencies to determine and address the reasons for the late arrivals. More use was being made of video-link for some court appearances. 1.2 In our survey, about three-quarters of boys said they felt safe during escort. Cellular vehicles that we inspected were dirty and marked with graffiti. First aid equipment, toilet bags and drinking water were carried on vehicles, but escort staff said that food was only provided for inter-prison transfers and not for journeys from court. Over a third of boys at Wetherby main site, and a smaller proportion at Keppel unit, said that they had travelled with adults, which remained inappropriate. Person escort records were completed to a reasonable standard. 1.3 Appropriate arrangements were in place for the movement of boys with restricted status. Recommendation 1.4 Procedures should be expedited to limit the time boys spend in court cells and ensure a timely arrival at the prison. Boys should not travel with adults. Early days in custody Expected outcomes: Children and young people are treated with respect and feel safe on their arrival into prison and for the first few days in custody. Children and young people’s individual needs are identified and addressed, and they feel supported on their first night. During a young person’s induction, he/she is made aware of the establishment routines, how to access available services and how to cope with being in custody. 1.5 Reception processes continued to be well managed and the staff were appropriately welcoming. Boys were offered a hot meal and a drink and given the opportunity to ask questions. However, the reception area was cold and toilets were dirty. Boys no longer worked as orderlies in reception and no cleaning arrangements had been put in place. Holding rooms were stark, with broken televisions and, apart from an information booklet, nothing to keep boys occupied. 1.6 Boys were not routinely strip-searched unless they were subject to restricted status. All other new arrivals had a rub-down search and a BOSS chair (body orifice security scanner) was used. In our survey, 52% of boys from Keppel unit said they had been treated well in reception compared with 88% at the previous inspection. 1.7 Access to showers in reception varied and often depended on when boys arrived and how busy reception was. In our survey, 22% of boys from the main site said they were offered a Section 1. Safety 20 HMYOI Wetherby and Keppel unit shower on arrival against the comparator of 56%. Boys had an interview with a nurse in reception and were able to make a telephone call to an adult once a member of staff had checked that the recipient was willing to take the call. New arrivals received a useful pack of basic grocery items and phone credit free of charge. 1.8 Boys who were to be accommodated on the main site had a first night interview in reception, while boys destined for Benbow or Keppel units had their interviews on the units. The interviews were based on the risk assessment and management (RAM) documentation. Staff made appropriate use of available information before the boy arrived to open the paperwork and start to identify possible vulnerability or risk. If information was missing, the boy was placed on enhanced supervision until the records were received and an assessment could be completed. Follow-up actions identified in the RAM plan were often too generic. 1.9 Most new arrivals for the main site went to Frobisher, the first night and induction unit, and stayed there for about a week. Accommodation was adequate but at the start of the inspection we found graffiti in cells and no kettles in cells prepared for new arrivals. There was also a shortage of curtains. In-cell toilets did not have seats or lids (see paragraph 2.2). 1.10 It was unacceptable that the first night unit also accommodated boys who were reintegrating from the care and separation unit and others who were disruptive. Boys who took part in the Army cadet programme were also located on F wing but new arrivals had limited opportunities to mix with them and there were no peer mentors. Similar first night and induction procedures were used on Benbow and Keppel units. 1.11 Induction lasted a week and included literacy and numeracy testing, meetings with specialist staff and a presentation of life at Wetherby. Staff from the three areas that housed new arrivals told us that daily induction sessions did not always happen because staff had not been allocated. Some newly arrived boys were locked in their cells for long periods as a result. This was reflected in our survey, with 16% of boys on the main site and 27% of boys on Keppel reporting that they had not been on an induction course. Recommendations 1.12 The reception area should be cleaned regularly and maintenance issues resolved. 1.13 The first night centre should not be used to accommodate boys reintegrating from the care and separation unit and others who are disruptive. 1.14 All new arrivals should be given the opportunity to speak to a peer mentor before they are locked up for the night. (Repeated recommendation Wetherby 1.13) 1.15 First night risk management plans should be relevant to the boy’s needs and identified risks, and managers should monitor quality through robust quality assurance. (Repeated recommendation Wetherby 1.14) 1.16 All new arrivals should receive a good quality induction to the prison. (Repeated recommendation Wetherby 1.15) Section 1. Safety HMYOI Wetherby and Keppel unit 21 Care and protection of children and young people Safeguarding Expected outcomes: The establishment promotes the welfare of children and young people, particularly those most at risk, and protects them from all kinds of harm and neglect. 1.17 The safeguarding committee structure continued to be a useful vehicle for sharing information effectively. The daily briefings on Keppel unit helped to ensure that all staff on the unit had access to appropriate safeguarding information, such as details of new admissions or changes relating to boys on an ACCT6. 1.18 The weekly operational safeguarding meeting for the whole site enabled staff from different departments to review the most concerning cases. However, attendance at the meeting was inconsistent. 1.19 A large amount of statistical information was produced for the more strategic monthly and quarterly safeguarding meetings, which were chaired by the head of safeguarding. We found some examples of relevant actions emerging from these meetings, such as increased supervision following identification of an incident hotspot and the introduction of routine notification to the local authority when a boy became subject to ACCT procedures. However, most of the discussions tended to be descriptive and not enough emphasis was placed on analysing and addressing patterns and trends. 1.20 Some of the care plan meetings for vulnerable boys were not multidisciplinary enough, although some improvements were noticeable. Social workers were allocated responsibility for designated areas of the prison, including Keppel unit, and this had had a positive influence on the standard of casework. Caseworkers were now able to receive supervision, a further step in professionalising this area of work. The recent introduction of the sequencing meeting (see paragraph 1.95), which involved all specialist departments working with children, also helped to raise the standard of multidisciplinary work in care planning. Recommendations 1.21 Staff from all relevant areas should attend the weekly safeguarding meetings. 1.22 More emphasis should be placed at strategic safeguarding meetings on analysing patterns and trends and taking appropriate action to address issues that arise. Child protection Expected outcomes: The establishment protects children and young people from maltreatment by adults or other children and young people. 1.23 Child protection arrangements remained sound. 6 Assessment, care in custody and teamwork case management of boys at risk of suicide or self-harm. Section 1. Safety 22 HMYOI Wetherby and Keppel unit 1.24 There was an up-to-date, comprehensive policy which formed the basis for well established and close links between the prison and the local authority. Working relationships were described by both as ‘transparent and open’. The local authority designated officer (LADO) continued to attend safeguarding meetings in the prison regularly and the safeguarding manager attended a specialist sub-group of the local safeguarding children board, which dealt with juvenile justice matters. 1.25 There had been 33 child protection referrals over the last quarter, similar to the previous year. Most referrals related to allegations of excessive use of force by staff on boys and were passed to the LADO who provided advice. In the more serious cases, strategy meetings took place, chaired by a local authority representative. There was evidence that the governor took prompt and appropriate action in serious cases of mistreatment. 1.26 Child protection referrals were made by inspectors following allegations made by boys completing our survey. Twelve cases of this type concerned allegations of excessive use of force by staff against boys and were investigated appropriately by prison social workers. Allegations included being punched or kicked by staff and pressure to withdraw complaints. In most of these cases, child protection investigations had started. Based on the information we were provided with, there was no evidence that any of these children faced immediate risk. However, the descriptions that boys repeatedly gave about how some officers treated them were very concerning. 1.27 Records showed that boys had been strip-searched using force on two occasions (see section on security and use of force). This is one of the most invasive procedures that can be carried out by the state and an alternative should always be sought. We were concerned that neither of these cases had been referred to the LADO for independent scrutiny. Recommendation 1.28 Children should never be strip-searched under restraint. Victims of bullying and intimidation Expected outcomes: Everyone feels safe from bullying and victimisation. Children and young people at risk/subject to victimisation are protected through active and fair systems known to staff, young people and visitors which inform all aspects of the regime. 1.29 Staff provided good support to vulnerable boys, and we observed careful and sympathetic planning in case reviews and other contexts. The weekly safeguarding meeting included consideration of boys who had been identified as specific targets of bullying or intimidation. Residential staff were not always aware of decisions and management strategies agreed at these meetings, and there was no systematic approach to planning and recording support for this group of boys (other than some of those self-isolating – see paragraph 1.31). 1.30 The management of bullying had been subsumed into the new behaviour management strategy PACT (positive attitudes created together, see paragraph 1.41), but there were no longer victim support plans, and PACT did not provide for the needs of victims. In the context of frequent staff redeployment and an ineffective personal officer scheme, an informal approach was not adequate and there was no safety net for boys whose needs were not brought explicitly to the attention of staff. On Keppel, significantly fewer boys than at the previous inspection said that staff would take it seriously if told that a boy was being Section 1. Safety HMYOI Wetherby and Keppel unit 23 victimised (24% against 56%); one-to-one interviews confirmed their lack of confidence in this area. 1.31 There was a good system for monitoring and supporting boys who isolated themselves because they were unwilling to risk associating with others: four boys were on formal monitoring for self-isolation during the inspection. Staff encouraged these boys to take part in shared activities and worked consistently to reintegrate them. However, a number of other boys were reluctant to go to association or education, and we were not confident that they were all identified and given the appropriate level of support. Recommendation 1.32 There should be clear and accountable systems of support and monitoring for boys who have been victims of bullying or who withdraw themselves to a significant extent from shared activities. Suicide and self-harm prevention Expected outcomes: The establishment provides a safe and secure environment which reduces the risk of self-harm and suicide. Children and young people are identified at an early stage and given the necessary support. All staff are aware of and alert to vulnerability issues, are appropriately trained and have access to proper equipment and support. 1.33 The level of self-harm at Wetherby was comparable with similar establishments. Since the previous inspection, there had been slightly more incidents at Wetherby and slightly fewer at Keppel, although the number on Keppel remained very high. During the previous six months, there had been 107 self-harm incidents on the main site and 177 on Keppel. 1.34 We observed some very good ACCT reviews. Further quality assurance had been put in place since the previous inspection, including checks by the night orderly officer. CCTV of ACCT observations by night staff was monitored for one wing each week to verify that the checks took place. The quality of documentation on Keppel and Benbow was good, but on the rest of the main site many care maps were sparse and gave little indication of how staff should support the boy. The objectives in several cases referred to mental health support in general terms, rather than how day-to-day support could be provided. In several cases, triggers were mentioned cursorily or not at all. 1.35 A few boys were on constant watch for suicide risk. Staff interacted well and engaged them in activities whenever possible. However, we saw two cases of boys deemed at imminent risk of self-harm who, despite being under continuous supervision, were kept for long periods in cells bare of furnishings and personal belongings, while one boy was in stripclothing at night. These sterile conditions gave too much priority to mitigating risk rather than providing a humane environment that promoted wellbeing. 1.36 Funding had been sought for a care suite for Keppel, but this had not been successful. Photochromatic doors (which can be switched between translucent and transparent) had been fitted in the gated cells on Keppel and in the segregation unit on the main site. There was a malfunction on the Keppel door at the time of the inspection and repairs had been commissioned. Anti-ligature clothing was only used following individual risk assessment and its use was scrutinised by the monthly safeguarding committee. Section 1. Safety 24 HMYOI Wetherby and Keppel unit 1.37 Staff had not received refresher training in ACCT procedures. Keppel unit staff received onthe-job training in managing self-harm incidents, but this was not a substitute for structured training. Recommendations 1.38 The gated cells should be replaced by care suites suitable for vulnerable boys, and those under continuous supervision should have their own clothes and possessions with them unless a mental health assessment indicates otherwise. 1.39 Structured refresher training in supporting boys at risk of self-harm should be delivered regularly to all operational staff. Good practice 1.40 CCTV of ACCT observations by night staff was monitored for one wing each week, to check that the required observations had been carried out. Behaviour management Expected outcomes: Children and young people live in a safe, well-ordered and motivational environment where their good behaviour is promoted and rewarded. Unacceptable behaviour is dealt with in an objective, fair and consistent manner. 1.41 Since the previous inspections, a new behaviour management strategy, PACT (positive attitudes created together), had been introduced which aimed to be a more integrated approach to managing behaviour. The underlying principles of the strategy were sound. There were two stages in the process: PACT 1 consisted of different ways of monitoring poor behaviour and PACT 2 provided interventions when the behaviour became more serious. During the last three months of 2015, 37 boys had been subject to PACT 1 and 126 boys to PACT 2, indicating that high numbers of boys were displaying unacceptable behaviour. 1.42 Although the new strategy was intended to be more coherent, in practice work carried out with boys remained inconsistent. We calculated that at least 18% of the population experienced some form of restriction as a result of poor behaviour. In addition to the PACT procedure, we found local measures such as ‘awaiting intervention’ and numerous unrecorded examples of ‘self isolation’, all of which were operating alongside the rewards and sanctions scheme and the standard disciplinary procedures of adjudication and minor report. These measures were not well coordinated, the overall approach was confusing and it was sometimes difficult to understand what procedures a boy was subject to, and where the checks and balances lay. 1.43 Trained staff on Keppel unit carried out mediation sessions that were recorded so that progress could be tracked, and staff spoke positively to us about a number of successful cases. Some useful mediation work was also taking place on Benbow unit, but as it was not monitored, it was difficult to determine its effectiveness. 1.44 Rules of behaviour were displayed on each residential unit but these were not written in an accessible style and focused mainly on prohibited behaviour. Section 1. Safety HMYOI Wetherby and Keppel unit 25 1.45 It was noteworthy that behaviour in class was quite good. Kinetic were carrying out some promising youth work, but again it was not quantified and it was difficult to measure the impact. 1.46 Despite great efforts in drawing up a bid to fund a reintegration unit to deal constructively with the high levels of unacceptable behaviour, it was refused due to funding restrictions. 1.47 Overall, the behaviour management strategy was not working as it was intended to. There was not enough emphasis in the strategy on promoting good behaviour and there was a lack of clarity about how the components fitted together. Some components, such as adjudications and rewards and sanctions, did not operate effectively. 1.48 Insufficient emphasis was placed on involving family members when boys were disruptive and unruly. The policy stated that a multidisciplinary meeting should only be convened ‘when all avenues for improvement have been exhausted’, which we regarded as too late. Recommendations 1.49 Components of the behaviour management strategy should be strengthened and they should complement each other. 1.50 More emphasis should be placed on promoting positive behaviour, including more use of mediation and multidisciplinary work and wider involvement of family members. Rewards and sanctions Expected outcomes: Children and young people are motivated by an incentives scheme which rewards effort and good behaviour and applies sanctions appropriately for poor behaviour. The scheme is applied fairly, transparently and consistently, and is motivational. 1.51 The recently updated rewards and sanctions policy was described by the establishment as central to the behaviour management strategy and ‘pivotal in the promotion of personal growth and development, preventing re-offending and enhancing the employment potential of those in our care’. However, it was not evident that all areas of the establishment subscribed to the aims of the scheme and not enough was done to motivate good behaviour. There was little evidence of peer support work or schemes to promote ‘active citizenship’ and as a result there was little to aspire to. Some boys reported that the focus was to stay off basic rather than aim for enhanced and some boys on enhanced said they were regularly threatened with demotion if they dared to criticise aspects of the scheme. 1.52 Over 20% of the population at Wetherby were on the lowest level of the scheme, 50% on the middle level and 30% on the highest level. Reviews were carried out by a manager to coincide with training planning reviews and decisions were based on multidisciplinary written contributions. Staff and boys told us that almost all who were placed on the lowest level (red) remained there for at least 28 days. The process on Keppel unit was more personal and boys received more frequent feedback on their progress. 1.53 Boys were given clear information about the scheme and they told us that they understood how it worked. In our survey, considerably less than half the boys on both sites said that the different levels made them change their behaviour. This was concerning and needed further investigation. Section 1. Safety 26 HMYOI Wetherby and Keppel unit Recommendation 1.54 Boys should be consulted about the content and application of the rewards and sanctions scheme. The findings should be used to make the scheme more effective and motivational. Security and disciplinary procedures Expected outcomes: Security and good order are maintained through an attention to physical and procedural matters, including effective security intelligence as well as positive relationships between staff and children and young people. Disciplinary procedures are applied fairly and for good reason. Children and young people understand why they are being disciplined and can appeal against any sanctions imposed on them. 1.55 Physical and procedural security remained proportionate to the risks posed by the boys at Wetherby and Keppel. The security department focused appropriately on preventing assaults and reducing levels of violence and specifically on weapons and fighting involving many assailants. Attendance at monthly security meetings was inconsistent but notably better for meetings chaired by the deputy governor rather than the head of security. 1.56 The security department had received over 3,000 intelligence reports (IRs) during the previous six months, nearly double the number at the previous inspections. Together with staff shortages in the department, this had led to a significant backlog of work, including labour risk assessments. The recruitment of an analyst had improved the situation significantly, but at the time of the inspection around 300 IRs remained unprocessed. The security team had good links with other departments, but they did not track actions including searches and drug tests and could not be confident that all actions had been carried out. The prison continued to maintain a good relationship with the police. 1.57 All area, cell and strip-searching was carried out on a risk-led basis. However, the searching log did not include strip-searching carried out in the segregation unit and we could not be confident that all searches were proportionate or properly authorised. We continued to find examples of strip-searching under restraint, which was unacceptable (see paragraphs 1.27 and 1.80). 1.58 Mandatory drug testing (MDT) had been reinstated since the last inspection when we found that it had all but ceased. The positive random rate for the six months to the end of January 2016 was 4%. During the same period, there had been a few tobacco finds, a smaller number of cannabis finds and one find of suspected new psychoactive substances7 (NPS) in the form of synthetic cannabis. The MDT suite and holding rooms were dirty. 1.59 The drug strategy committee had been reconvened following a long period with no meetings, but only one meeting had taken place so far. Nevertheless, we found that the security department and young people’s drug and alcohol support service were aware of the risks posed by the currently low level of NPS availability. They were working on a revised drug 7 New drugs that are developed or chosen to mimic the effects of illegal drugs such as cannabis, heroin or amphetamines and may have unpredictable and life threatening effects. Section 1. Safety HMYOI Wetherby and Keppel unit 27 strategy document and action plan to reflect the emerging threats associated with NPS, including raising the awareness of boys and staff (see paragraph 1.98). 1.60 The senior management team was aware of its responsibilities to prevent extremism and radicalisation but some frontline staff were unsure how to identify potential victims or perpetrators. An officer who supported prisons in the region in this area of work visited the prison each weekday but the demand for such services was low at Wetherby and Keppel. 1.61 Oversight of the minor report and adjudication system had lapsed since the previous inspection. The stability and order meeting which oversaw this system had not met for some time and had been re-established the month before the inspection. 1.62 Use of minor reports to deal with less serious infringements had declined significantly. In contrast, there had been 1,322 adjudications at Wetherby and Keppel during the previous six months. We found a system unable to cope with the volume: about a third of these, including many for serious violence, had been dismissed or remanded and were unlikely to be heard. 1.63 In our survey, the number of boys at Wetherby with experience of minor reports or adjudications who said that the process was clearly explained to them had fallen and was lower than comparable establishments. All boys were offered an advocate to assist them through the process. However, not all the adjudication records that we examined demonstrated adequate investigation before a finding of guilt and we found several charges that could have been more effectively dealt with through rewards and sanctions or minor reports. Quality assurance checks of adjudications were being reintroduced at the time of the inspection. 1.64 We had significant concerns about the use of measures which could be viewed as collective punishments, including regime shutdowns. Recommendations 1.65 All intelligence reports should be processed swiftly and actions should be tracked by the security team. 1.66 All strip-searching should be properly authorised, logged and monitored by the safeguarding children strategy committee. 1.67 The mandatory drug testing suite should be cleaned regularly to ensure it is a suitable, safe testing environment. 1.68 Adjudications should only be used to deal with more serious breaches of rules and all adjudications should be heard. 1.69 Collective punishments, including regime shutdowns, should not be used. Section 1. Safety 28 HMYOI Wetherby and Keppel unit Bullying and violence reduction Expected outcomes: Active and fair systems to prevent and respond to bullying behaviour are known to staff, children and young people and visitors. 1.70 In our survey for Wetherby, 41% of boys had felt unsafe at some time, while 17% felt unsafe at the time of the inspection. Thirty-four per cent against 18% at the previous inspection said that they had been victimised by a member of staff, while 11% compared with 3% said that staff had threatened or intimidated them. Muslim children were more negative than others on these aspects of treatment by staff, while boys on E wing were more likely to report such treatment than those on other wings. On Keppel, 69% said that they had felt unsafe at some time and 20% of those on F wing, the induction wing, said that someone had taken their canteen or property compared with the highest figure of 12% on any other wing. 1.71 The level of fights and assaults had risen at Wetherby, directed against both other boys and against staff. The number of fights had shown a rising trend through 2014 until September 2015, though with considerable fluctuations. It had dropped in October 2015 following a shutdown and reconsideration of safety measures in the education areas, but had begun to rise again. Some staff and boys said that not enough uniformed staff were deployed to supervise boys in the education buildings. 1.72 The PACT behaviour management strategy had replaced formal anti-bullying procedures which avoided the confusion and inconsistency of overlapping behaviour management schemes. However, PACT was perceived by the boys as an essentially punitive system and no emphasis was placed on describing, encouraging and reinforcing positive behaviour (see paragraphs 1.42 and 1.51). 1.73 Full data on violence and bullying were considered at the monthly and quarterly safeguarding meetings, with detailed analysis to discern significant patterns. This had not yet been used as the basis for planned action or for detailed analysis of trends over time. Recommendations 1.74 Behaviour management approaches should give priority to describing, modelling, encouraging and reinforcing constructive behaviour. 1.75 Data on violence and bullying should be used to identify trends and to inform specific actions and strategic priorities. The use of force Expected outcomes: Force is used only as a last resort and if applied is used legitimately and safely by trained staff. The use of force is minimised through preventive strategies and alternative approaches and this is monitored through robust governance arrangements. 1.76 Levels of use of force remained similar to the previous inspection at Wetherby but had risen at Keppel. Available information showed that force had been used on 437 occasions during the previous six months, slightly less than at comparable establishments. In about half these incidents, minimising and managing physical restraint (MMPR) holds had been applied. Section 1. Safety HMYOI Wetherby and Keppel unit 29 1.77 Oversight of use of force was weak; MMPR coordinators who were responsible for implementing training, reviewing incidents and chasing documentation were frequently redeployed to other roles. Some incidents were not reviewed for weeks after they had occurred. Not enough staff were trained and the number who had attended the mandatory MMPR refresher training had fallen to 38% in the months leading up to the inspection. Staff still did not complete use of force paperwork in a timely fashion and nearly 300 documents were missing at the time of the inspection, including supervisors’ reports, officer reports and health care documentation. The level and extent of use of force remained unclear. 1.78 The weekly use of force meeting provided an opportunity for senior managers and external agencies, including the Youth Justice Board and Barnardo’s, to review incidents. All incidents involving MMPR holds should have been reviewed but we found incidents that were not referred to the meeting. The meeting was further undermined by the lack of completed documentation and the fact that some CCTV footage was not available to review. Many actions from this meeting entailed MMPR coordinators raising issues with staff during refresher training but, as training did not take place regularly, we could not be confident that all actions were carried out. 1.79 Oversight of planned interventions was particularly poor; only nine of the 39 incidents that had taken place during the previous six months had been filmed. These films were not routinely reviewed and we found some, including those involving high level techniques, which had not been reviewed by the MMPR coordinators or the use of force meeting. 1.80 Pain-inducing techniques and strip-searching under restraint, both of which are inappropriate for children, continued to be used and we could not be confident that all uses had been recorded. 1.81 Incidents that we reviewed on CCTV showed that force was most often used to respond to violent incidents. We found some evidence of good practice and de-escalation, but there were also examples of poor incident management and staff using non-approved techniques. Records indicated that post-incident debriefs were carried out with all boys and complaints were appropriately referred for external investigation. We were not confident that health care staff attended all incidents. 1.82 In private interviews, children told us they were concerned about their safety during restraints that took place in areas not covered by CCTV. Body-worn cameras had been introduced during the previous six months but in most incidents they were not used. Separation/removal from normal location Expected outcomes: Children and young people are only separated from their peers with the proper authorisation, safely, in line with their individual needs, for appropriate reasons and not as a punishment. 1.83 Use of segregation was similar to the previous inspection and lower than comparable establishments, particularly at Keppel where segregation remained rare. Average stays were about a week but a few boys spent much longer, up to four months in one case. 1.84 The segregation unit had been moved to Anson unit since the previous inspection which provided a much better environment with a large, well equipped association room, a gym, servery and several intervention rooms. Cells were clean, although some contained graffiti. Despite these facilities and adequate staffing, the regime for most boys was poor. It consisted of a daily shower, 30 minutes’ exercise in a cage-like yard, meals delivered to the cell and a Section 1. Safety 30 HMYOI Wetherby and Keppel unit telephone call every other day. Only two out of seven residents on the unit at the time of the inspection were receiving education. 1.85 None of the boys had sufficient activities to occupy them in their cells and radios were only issued to them during the inspection. We were concerned about the impact of this lack of activity on the few children who spent long periods in the segregation unit. Despite this, boys described staff as respectful and our observations reflected this. 1.86 Segregation monitoring meetings had been re-established the month before the inspection and aspects of oversight required improvement. Strip-searches were not logged and no records were kept of the number of boys who had been held on the unit while on an open ACCT. This had happened on at least two occasions during the previous six months and we could not be confident that it happened in exceptional circumstances because of the lack of documentation. During the inspection, all but one resident was subject to unlock by three officers. This was extremely resource intensive and reduced the regime for all boys. There was no authorisation process for this and we found that it was not proportionate in all cases. 1.87 Segregation reviews took place regularly but they were not always well attended. Targets set were generic, sometimes not relevant and often not communicated to the boys. The review documentation was poorly completed and stored in a disorganised manner, making it difficult to understand what had happened to each boy. 1.88 Most boys reintegrated to normal location but reintegration planning was not consistent and staff from the boy’s mainstream unit did not visit the segregation unit to maintain a relationship. Recommendations 1.89 All boys held in the segregation unit should have access to education, an hour of exercise in the open air, and be able to make a telephone call every day. 1.90 Oversight of the segregation unit should be improved. 1.91 Children on an open ACCT document should only be segregated in well documented exceptional circumstances. Substance misuse Expected outcomes: Children and young people with drug and/or alcohol problems are identified at reception and receive effective treatment and support throughout their stay in custody. 1.92 Psychosocial services were delivered by Lifeline, known locally as the Young People’s Drug and Alcohol Support Service (YPDASS). Clinical services were delivered by Leeds NHS Community Healthcare Trust. 1.93 The YPDASS had settled well into their contract delivery on the Keppel unit and the main site, with clear improvements in team numbers and morale since the last inspection. 1.94 The team was well integrated with other departments delivering care through the sequencing care planning process (see paragraph 4.13). This ensured the proper allocation of appointment times and venues for one-to-one and group-work sessions. Sequencing also Section 1. Safety HMYOI Wetherby and Keppel unit 31 avoided double bookings for services during the limited times when boys were not engaged in education. 1.95 About three-fifths of the population on the main site (132 boys) were in treatment, with 61 designated as having high levels of need. On the Keppel unit, 25 boys (about 60%) were in treatment with six of those having high levels of need. 1.96 A well-balanced and appropriate range of one-to-one and group work interventions was available, including a new Lifeline programme that aimed to identify and strengthen boys’ personal assets and to help them find ways of overcoming barriers to change. This marked a welcome departure from traditional, harm reduction-based approaches to boys’ drug and alcohol programmes, by exploring the wider issues underlying substance use. Four boys completed the 10-week programme from the first cohort of eight starters. A new course started during the inspection with 10 starters. 1.97 Basic drugs awareness was delivered by the education department in personal development courses for all boys regardless of assessed need. YPDASS and health care also made a helpful contribution to these lessons on the dangers of using NPS (see paragraph 1.59). 1.98 We spoke to boys on the main site with previously chaotic levels of drug use and with lower level problems who all said that the service had been helpful and supportive to them. 1.99 Boys on the Keppel unit typically had higher levels of need: in our survey, 19% said they arrived with alcohol problems against the comparator of 6% and 51% said they had drug problems when they arrived. 1.100 We received several unsolicited comments from boys who told us that their two regular YPDASS workers on the Keppel unit were especially helpful and understanding of the complexities of their substance use and emotional problems. 1.101 At the time of the inspection, no boys were receiving opiate substitution treatment. During the previous six months, only two boys had received methadone treatment and one had been detoxified from alcohol dependency. 1.102 Clinical and psychosocial services had worked hard to improve clinical outcomes. Better information sharing and joint working protocols and practices were in place. A lead nurse for substance misuse had been appointed, who met the YPDASS team leader regularly. Section 1. Safety 32 HMYOI Wetherby and Keppel unit Section 2. Respect HMYOI Wetherby and Keppel unit 33 Section 2. Respect Residential units Expected outcomes: Children and young people live in a safe, clean and decent environment which is in a good state of repair and suitable for adolescents. 2.1 There was more graffiti across the site than at previous inspections, in cells, showers and other communal areas. Standards of cleanliness varied. Most cells and communal areas were reasonably clean but we saw grubby stairwells and servery areas which had not been cleaned after the evening meal. Keppel unit provided a better standard of accommodation than the rest of the site, while boys serving the longest sentences were housed in the smallest cells on Benbow unit. 2.2 Cells were single occupancy and were adequately maintained. Boys on the highest level of the rewards scheme had a lockable cupboard, although some said the keys had been lost. Toilets did not have lids or seats, a greater concern since boys ate more often in their cells, and toilets on Benbow unit were inadequately screened. Some boys kept their cells very clean and tidy, although access to cleaning materials varied. We found material that contravened the offensive displays policy in cells in Wetherby and Keppel unit. Staff told us there were problems with the supply of kettles and curtains and they were unable to provide these to all boys. 2.3 Unit showers were in individual cubicles in communal areas on the main site and in cells on Keppel unit. In our survey, 89% of boys on the main site and 100% on Keppel unit said they could have a daily shower and during the inspection we saw showers being facilitated throughout the day. All the communal showers were working and were reasonably clean. Boys were given basic toiletry items on arrival and could get further supplies from staff or buy them from the canteen list. 2.4 New equipment for communal areas was on order for the main site. ‘Gold rooms’ were grim and provided no incentive for boys who behaved well. Outside areas were more attractive at Keppel unit; there were plans to enable boys on gold level from the main site to have controlled access to the outside facilities at Keppel. 2.5 Cells had call bells; in our survey, 20% of boys at Keppel and 11% of boys at Wetherby said their call bell was answered within five minutes. We were concerned that when we tested the bells, response times at both sites were poor. Call bell response times were not centrally monitored. 2.6 Access to telephones was adequate for most boys and extra calls were arranged for boys who needed them for welfare reasons. Boys were able to send two letters a week free of charge and as many other letters as they wished at their own expense. Incoming letters and emails received via ‘email a prisoner’ were delivered to units each day. 2.7 All boys, including those on remand, wore prison issue clothing, some of which was in poor condition. All boys could wear their own underwear and socks and there were stocks of these for boys who needed them. Boys had weekly access to unit laundry facilities and kit exchange. 2.8 Application forms were available from unit offices. There was no tracking of applications and only half the boys at Wetherby thought applications were dealt with quickly, although this Section 2. Respect 34 HMYOI Wetherby and Keppel unit was better than the survey comparator of 28%. We also saw boys asking staff for things they needed and these requests were dealt with informally. Recommendations 2.9 All graffiti should be removed promptly. 2.10 Toilets should be adequately screened, with seats and lids. 2.11 Regular monitoring of cell call bell response times should be undertaken to ensure they are answered promptly. 2.12 Boys on remand should be able to wear their own clothes. (Repeated recommendation Wetherby 2.10) Relationships between staff and children and young people Expected outcomes: Children and young people are treated with care and fairness by all staff, and are expected, encouraged and enabled to take responsibility for their own actions and decisions. Staff set clear and fair boundaries. Staff have high expectations of all children and young people and help them to achieve their potential. 2.13 In our Wetherby main site survey, only 58% of boys said that staff treated them with respect compared with 72% at the previous inspection. 2.14 Reported levels of discrimination by staff had increased significantly on the main site (see paragraph 1.70). During individual interviews with boys, they described some staff as distant and, while some were nice, others could be rude and unhelpful, especially younger ones. Staff we interviewed emphasised the need for firm control and the effectiveness of punishment in managing boys. Staff’s expectations of boys were often low and this was reflected in the lack of mentoring opportunities and positions of trust provided in the regime. 2.15 We observed some friendly and patient interactions between wing staff and boys on both sites but most case notes that we examined reflected observations rather than meaningful interaction and comment about boys’ behaviour and progress. However, we did find examples of staff describing their interaction with boys and the setting of targets which had driven a significant improvement in their conduct. 2.16 Specialist staff such as caseworkers and teachers recorded details of their work with boys and frequently noted positive achievements. 2.17 Despite a new personal officer policy and the allocation of boys to staff, many boys we spoke to on the main site did not know the identity of their personal officer. There were no regular case notes by staff about boys allocated to them and only 26% in our survey said they met their personal officer in the first week. Although positive behaviour was noted, the underlying targets and encouragement which had driven the improvement were not recorded. On Keppel unit boys knew the identity of their personal officer and 72% in our survey said that their personal officer tried to help them. Case records were inadequate. 2.18 Consultation with boys was developing well. The equality officer conducted regular focus groups with randomly selected groups of boys on the wings and representatives from both Section 2. Respect HMYOI Wetherby and Keppel unit 35 sites attended the newly formed young people’s council. Reports of progress on issues from these council meetings were displayed on residential units. Recommendations 2.19 The poor perceptions of boys about treatment by staff should be investigated and addressed. 2.20 Personal officers should introduce themselves to boys as soon as possible after arrival, and undertake and record regular and meaningful welfare checks. (Repeated recommendation Wetherby 2.17) Equality and diversity Expected outcomes: The establishment demonstrates a clear and coordinated approach to eliminating discrimination, promoting equitable outcomes and fostering good relations, and ensures that no child or young person is unfairly disadvantaged. This is underpinned by effective processes to identify and resolve any inequality. The diverse needs of each young person are recognised and addressed: these include, but are not restricted to, race equality, nationality, religion, disability (including mental, physical and learning disabilities and difficulties), gender, transgender issues and sexual orientation. Strategic management 2.21 The diversity and equality policy, applicable to both sites, was being updated to reflect changes in the operation of equality work. 2.22 The equality officer responsible for both sites was regularly redeployed and did not have enough time to fulfil his duties. During the previous month, he had been able to work on equality issues for less than two days. 2.23 An equality action group (EAG) covering both sites met every three months, chaired by the governor, and included representatives from appropriate internal departments. Matters discussed were followed up and recorded in an action plan from each meeting. 2.24 The monitoring of outcomes for boys with protected characteristics which we had found to be good at our last inspection was no longer in place. Minutes of the most recent meeting recorded that monitoring data were not available. This was concerning in light of the negative perceptions of boys with protected characteristics in our survey on the main site. 2.25 There were no longer dedicated equality and diversity peer representatives but general wing representatives attended and contributed to the EAG meetings. 2.26 The number of discrimination incident report forms (DIRFs) had fallen considerably since the last inspection from 63 to 21 and the number was lower than other establishments. DIRFs were investigated thoroughly by the equality officer who interviewed all parties involved. The governor quality assured all responses and those submitted as general complaints were investigated as DIRFs. Section 2. Respect 36 HMYOI Wetherby and Keppel unit 2.27 Good quality assurance of DIRFs was carried out by staff from other Yorkshire prisons and an external scrutiny panel. When meetings were held at Wetherby, boys attended and contributed to the quality assurance process. Recommendations 2.28 The equality policy should be updated. (Repeated recommendation Wetherby 2.25) 2.29 There should be effective monitoring across both sites of outcomes for boys from all protected characteristics groups and action taken to rectify identified disadvantage. Diverse needs 2.30 There were no specific consultation groups for boys with protected characteristics, although the equality officer promoted general consultation sessions (see paragraph 2.18). 2.31 Overall, the proportion of boys from a black and minority ethnic background was 27%. In our survey, 32% of boys on the main site identified themselves as from a minority ethnic group but only 7% on the Keppel unit, where they remained under-represented. 2.32 In some key areas, the perceptions of black and minority ethnic boys were significantly more negative than those of white boys. In our survey, 79% said that they had had an adjudication and 53% that they had been restrained against respective comparators of 52% and 33%. Only 6% said that staff would take it seriously if they reported victimisation compared to 23% of white boys. This disparity had not been identified by the EAG due to the absence of monitoring data. 2.33 About 6% of boys were from a Gypsy or Traveller background. The equality officer and a chaplain had had initial meetings with them to establish a consultation group. 2.34 Boys who considered themselves to have a disability continued to respond more negatively in our survey in some important respects. Thirty-six per cent on the main site said they felt unsafe against the comparator of 14% and only 6% said that they were on the top level of the rewards scheme compared with 33%. The EAG had not identified or explored these differences. 2.35 Boys with a disability were identified through thorough health care and education assessments. Referrals were made to appropriate support services but there was no formal planning process to ensure that their needs were met on residential units. Health care staff told us of informal arrangements that had been made with the orderly officer with regard to the appropriate location and care of boys with physical difficulties. In our survey, 17% of boys on the main site and 53% on the Keppel unit considered themselves to have a disability but the equality officer had only logged two with physical disabilities. Most boys identifying a disability had been diagnosed with learning difficulties and had not been referred to him. 2.36 There were 40 Muslim boys at the time of the inspection and they reported more negatively than non-Muslim boys about victimisation by staff. However, 79% said their religious beliefs were respected. 2.37 There were 26 foreign national boys at the time of the inspection but there was no longer a dedicated team to support them. Help with immigration issues was provided by the Section 2. Respect HMYOI Wetherby and Keppel unit 37 Barnardo’s advocates but they had not received formal training and no specialist independent immigration advice was available. 2.38 At the time of the inspection, all boys understood spoken English but facilities for telephone interpreting and a list of staff willing to interpret were available. No written information was available in languages other than English. Boys with family abroad were allowed free telephone calls and unlimited letters. 2.39 There was no support for gay and bisexual boys. A group which had been visiting the establishment was no longer in contact. 2.40 The establishment had previously successfully managed a transgender young person, supporting her to live as a female. The equality policy contained helpful guidance for staff on how to provide for the needs of transgender children. Recommendations 2.41 Consultation and peer support groups should be held for all boys with protected characteristics. (Repeated recommendation Wetherby 2.38) 2.42 The poor perceptions of safety by boys who consider themselves to have a disability should be addressed. (Repeated recommendation Wetherby 2.37) 2.43 The reasons for the underrepresentation on the unit of boys from minority ethnic and Muslim backgrounds should be investigated. (Repeated recommendation Keppel unit 2.32) 2.44 Foreign national boys under threat of deportation should have access to specialist legal advice. (Repeated recommendation Keppel unit 2.33) Faith and religious activity Expected outcomes: All children and young people are able to practise their religion. The chaplaincy plays a full part in establishment life and contributes to young people’s overall care, support and resettlement. 2.45 The chaplaincy remained well integrated with a good range of services for all faiths. The team consisted of a managing chaplain who was well supported by sessional and part-time staff. The team was visible and supported boys throughout the establishment. 2.46 The multi-faith centre was central to the residential units with appropriate facilities for the main faiths and a small group room with comfortable seating. 2.47 The timing of services was appropriate and access was good for all areas of the establishment. However, in our survey, only 51% of boys said they had easy access to services. 2.48 There was good evidence of individual risk-based decisions when boys removed from association asked to attend services. Such decisions were followed by regular reviews. Section 2. Respect 38 HMYOI Wetherby and Keppel unit 2.49 Chaplains attended key meetings including ACCT8 reviews, safeguarding and segregation reviews. 2.50 An excellent range of faith groups and support sessions was in place. The In2Out programme (see paragraph 4.31) had grown in strength since our last inspection and was complemented by similar initiatives such as the Time out for Dads9 course. 2.51 Staff and boys spoke positively about the chaplaincy. In our survey, 73% (Keppel) and 69% (main site) said they felt able to speak to a chaplain of their faith in private. Complaints Expected outcomes: Effective complaints procedures are in place for children and young people, which are easy to access and use and provide timely responses. Children and young people are provided with the help they need to make a complaint. Children and young people feel safe from repercussions when using these procedures and are aware of an appeal procedure. 2.52 The complaint boxes were emptied daily by the night orderly officer and placed in a sealed container for the safeguarding team to log and distribute. There had been an average of 52 complaints a month during the previous six months. Complaints were also discussed in residential forums. 2.53 In our survey, only 32% of boys on Keppel, and only 45% in Wetherby, felt it was easy to make a complaint. Almost one in five boys across both sites said they felt too scared or intimidated to make a complaint. 2.54 Responses to complaints were generally polite and focused on the issues raised. The safeguarding team carried out a trends analysis and follow-up actions were taken as appropriate. Recommendation 2.55 The reasons why some boys have no confidence in the integrity of the complaints system should be investigated and appropriate action taken. Legal rights Expected outcomes: Children and young people are supported by the establishment staff to exercise their legal rights freely. 2.56 Caseworkers met boys soon after arrival and explained their legal situation to them. They also gave them an informative booklet about their sentence. Caseworkers for remanded boys liaised with their youth offending team to help with bail applications where appropriate. Caseworkers and Barnardo’s advocates helped boys with legal matters such as appeals and 8 Assessment, care in custody and teamwork case management reviews. 9 This newly developed course aimed to equip boys who were fathers with the skills to build a positive relationship with their children. Section 2. Respect HMYOI Wetherby and Keppel unit 39 contact with appropriate legal representatives. There was a clear policy for boys to contact their solicitors. Calls and letters were free and confidential. 2.57 Access to legal visits was reasonable and private interview rooms were available, although most took place in an open area. Professional visitors told us that the email system for booking visits worked well but private interview rooms could not be booked in advance. 2.58 Early release arrangements for boys serving a detention and training order were applied appropriately and cases where early release was withheld were justified. Recommendation 2.59 Professional visitors should be able to book a private interview room in advance. Health services Expected outcomes: Children and young people are cared for by a health service that assesses and meets their health needs while in custody and which promotes continuity of health and social care on release. The standard of health service provided is equivalent to that which children and young people could expect to receive elsewhere in the community. 2.60 The inspection of health services was jointly undertaken by the Care Quality Commission (CQC)10 and HM Inspectorate of Prisons under a memorandum of understanding agreement between the agencies. Governance arrangements 2.61 The CQC found there were no breaches of the relevant regulations. 2.62 Leeds Community Healthcare NHS Trust delivered health services. A health needs assessment had been conducted in 2012 and there were plans to start data collection in April 2016 to inform a new health needs assessment using the new children and young people health and justice indicators. A new contract for health provision was due to start in April 2016. 2.63 Partnership working between health care and the prison included a monthly operational meeting between prison and provider and regular mobilisation meetings for the new contract, between provider and commissioner; there had been a combined effort between prison and provider to reduce the number of boys not getting to their health appointments. 2.64 Care for children with long-term conditions was effective and care plans were used when appropriate. 2.65 There was sound governance of incidents with reporting by most health professionals and effective action and learning from events mechanisms. 10 CQC is the independent regulator of health and adult social care in England. It monitors, inspects and regulates services to make sure they meet fundamental standards of quality and safety. For information on CQC’s standards of care and the action it takes to improve services, please visit: http://www.cqc.org.uk. Section 2. Respect 40 HMYOI Wetherby and Keppel unit 2.66 Boys could make a complaint using the prison system by submitting a sealed envelope opened by safeguarding staff and dealt with by senior health care staff. Two complaints had been raised in the previous six months, including a potential safeguarding issue which had been dealt with appropriately. Health staff encouraged boys to use the confidential PALS (patient advice liaison service) complaints system and concerns were logged using the Datix reporting system. 2.67 Nurses encouraged boys to consider immunisation, and immunisation uptake for bloodborne viruses and childhood diseases was good. 2.68 Health care support workers contributed to the induction programme and a useful range of health promotion literature was available in some clinical areas. The information leaflet about health services was clear and easy to read. Boys were not able to have condoms but there was a plan for this to start in April 2016. 2.69 There was no patient forum or health representation on the young people’s consultative council. 2.70 A patient and public involvement focus group had been held in January 2016 to support some joint proposals with The Manchester College to engage boys in education on health matters. It was too early to know if this would be implemented but the ambition was commendable. 2.71 There were suitable policies and arrangements to deal with communicable diseases. Consent was routinely sought to request community records and to share information. 2.72 An infection control audit had been completed in May 2015 with a further risk assessment in February 2016. Both had shown some areas for improvement. The main health care department and wing treatment rooms were reasonably clean but some wing treatment room floors did not comply with infection control requirements. Cleaning arrangements were inadequate to meet NHS equivalent standards. 2.73 There was a 24-hour nursing presence, including several nurses with specialist training in the care of children and learning disabilities. Staff demonstrated good awareness of the particular needs of this population. 2.74 Nurses attended planned use of force incidents but did not routinely attend incidents where force was used. There were plans for nurses to observe prison MMPR (minimising and managing physical restraint) training to help them decide when to raise concerns about the use of force. 2.75 Arrangements for clinical and management supervision were sound. Staff training included basic life support and safeguarding adults and children; a few nursing staff were out of date with some training. Not all health care staff had received breakaway or personal protection training and we found that many staff were anxious about their own safety and unduly risk averse which led to doors routinely staying open during clinical consultations. 2.76 Medical emergencies were well managed and there was good access for emergency ambulances. Suitable emergency equipment was strategically located and daily checks were completed. Too few prison staff had completed basic resuscitation skills training and very few knew how to use automated defibrillators. Section 2. Respect HMYOI Wetherby and Keppel unit 41 Recommendations 2.77 All areas for the treatment of patients should be cleaned and should meet national infection control standards. 2.78 Nurses should be called to and routinely attend any use of force/restraint. 2.79 All health care staff should have personal protection/breakaway training to support them and increase their confidence. 2.80 All prison staff should be trained in basic resuscitation skills, including use of the automated defibrillator. Good practice 2.81 Health care support workers contributed to the prison induction programme, which helped boys understand how to use health services and provided an opportunity to deliver basic health education information. Delivery of care (physical health) 2.82 Boys were screened for immediate health issues on arrival. There was a suitable standard operating procedure for monitoring withdrawal from alcohol and drugs but it did not include overnight observations nor liaison with wing staff to support consistent adherence. Nurses routinely left treatment room doors open during consultations and immunisation clinics which compromised patient confidentiality (see paragraph 2.75). 2.83 The CHAT (comprehensive health assessment tool) was used well to identify health needs, including mental health, substance misuse and neurodisability. Assessments were completed within target timescales. 2.84 There was good daily access to a nurse for boys in Wetherby and the Keppel unit. Access to the GP was very good for all boys. The GP was available during morning clinics (Monday to Saturday) or by telephone from 8am to 6pm. Out-of-hours cover was provided through NHS 111. Dedicated GP clinics were held on Keppel and there was access to urgent appointments when needed. GP consultations were clinically thorough and age-appropriate explanations were communicated well. 2.85 The range of primary care services and access to them were reasonable. Long waits to see the optician had reduced and regular additional capacity had been commissioned to reduce waits further. The constraints of the regime caused a significant challenge in getting boys to health care appointments and the overall ‘did not attend’ rate was 16% in January 2016. 2.86 There was generally good follow up by nurses of boys with specific health needs but there was no systematic approach to boys who chose to stay in their cells or had been formally identified as ‘self-isolators’. 2.87 External hospital appointments were regularly rescheduled, not all due to lack of escort staff. 2.88 The inpatient unit with four cells was a poor environment located in the main health care area with the shower and toilet out of use. During the year to January 2016, there had been 15 admissions. Section 2. Respect 42 HMYOI Wetherby and Keppel unit Recommendations 2.89 The prison regime should not compromise boys’ access to health care appointments and appropriate measures should be taken to improve the effective use of clinics. 2.90 The inpatient facility should be closed and robust arrangements made to ensure that boys with acute health needs are transferred to hospital or managed in the prison with support from health services. Pharmacy 2.91 The pharmacy at HMP Wealstun supplied medicines. There was no permanent pharmacy team and there was a reliance on agency technicians. A pharmacist had previously visited weekly but the post was vacant and visits were irregular. 2.92 Most medicines were supplied as ‘not in possession’. There was an up-to-date in-possession policy and risk assessments were recorded on SystmOne electronic case notes. Named patient medications were used for in-possession medicines but most controlled drugs were administered from stock. 2.93 Supervised medicines were administered from wing treatment rooms four times a day. The nurse used a helpful printed list of boys due to receive medicines which referred to specific checks or issues to be aware of. A similar list excluding medical references was given to wing staff who unlocked boys. Controlled drugs were administered by a single nurse, which contravened the standard operating procedure and was not good practice. 2.94 Nurses and technicians confirmed boys’ identity appropriately but prison identity cards were not used. All prescribing and administration was now completed using SystmOne. 2.95 Queues at treatment hatches were well managed by prison officers to ensure privacy. Nurses observed boys carefully to ensure medicines were taken appropriately and not diverted or secreted. 2.96 We observed one boy who was not given his medication before court attendance. Although it did not pose a risk for him, this demonstrated the lack of a robust system to ensure that prescribed medication was given before court attendance. 2.97 There was good access to a range of medication for treating minor ailments without a prescription with appropriate recording on SystmOne. 2.98 Out-of-hours stock medicines were accessible but there were no formal stock reconciliation procedures. Patient group directions11 were up to date and used for vaccines and Salbutamol and a separate policy provided for over-the-counter pain relief and simple remedies. 2.99 Medicines were properly stored with regular recorded date checking of stock. Refrigerator temperatures were recorded regularly except in the main health care room where recording was intermittent. 11 Authorise appropriate health care professionals to supply and administer prescription-only medicine. Section 2. Respect HMYOI Wetherby and Keppel unit 43 2.100 Nurses could access stock medicines for boys at any time, but there were no audit trails. 2.101 There was reasonable governance of medicines ordering, stock management and the reconciliation of controlled drugs, including records of destruction. Recommendations 2.102 A pharmacist led team, including cover for absence, should ensure robust medicines governance. Pharmacy led clinics, clinical audits and medication reviews should be conducted regularly. 2.103 Two staff should be present during the administration of a controlled drug in line with the standard operating procedure and best practice. 2.104 There should be a robust system for ensuring that boys receive prescribed medicines when attending court. Good practice 2.105 The printed list used by nurses and technicians gave clear details of boys due to receive medicines, including notes about specific issues, and supported safe medicines administration. Dentistry 2.106 Access to the dentist was very good and boys waited no more than a week to be seen for urgent and routine treatment. Boys sentenced to more than six months were able to access the full range of NHS treatment, while those with sentences of less than six months were able to access both urgent and routine care and were encouraged to seek dental care in the community on release. Increasing numbers of boys requiring specialist orthodontic procedures went to an external hospital, which affected escort resources for other external appointments. 2.107 We observed good prioritisation of clinical need. If boys complained of toothache, the dentist routinely checked SystmOne for evidence of pain relief. A triage template was used by nursing staff but had not been shared with dental staff. 2.108 Clinical consultations were consistently recorded on SystmOne and there was evidence of individual oral health promotion. 2.109 The dental suite was reasonable and clean. There were no facilities for cleaning and sterilising reusable instruments which were sent out to be cleaned and sterilised. Delivery of care (mental health) 2.110 In our survey, significantly more boys on the Keppel unit reported emotional and mental health problems on arrival than the comparator. 2.111 The child and adolescent mental health service (CAMHS) was provided by Leeds Community Healthcare NHS Trust. The nurse-led primary care team had a number of long-term vacancies filled by regular agency staff. The specialist secondary team consisted of sessional Section 2. Respect 44 HMYOI Wetherby and Keppel unit psychiatrist, nurses, psychologist, occupational therapists and access to speech and language therapy. 2.112 There was effective collaboration between the teams and an appropriate range of services was delivered. The primary care team was the first point of contact for all new admissions and referrals, with comprehensive screening for all boys. The team offered initial support, including guided self-help and crisis support, but there was no systematic approach to mental health promotion. 2.113 Longer-term support was provided by the secondary care team from the Endeavour mental health centre, or through out-reach on wings. Daily meetings ensured that urgent care was prioritised and a weekly team meeting coordinated assessments and determined cases requiring specialist support. There were 90 boys on the caseload, with 21 identified as having learning difficulties who required additional support. A neuro-developmental pathway was in place led by an experienced learning disability nurse. 2.114 Treatments included one-to-one work, psychological interventions, extensive group work and case management, with priority given to boys most acutely in need or at risk. Boys with urgent needs could be seen within 72 hours and within four weeks for routine assessment, which was good. The team contributed to ACCT reviews for boys using their service and a member of the primary mental health team attended all initial ACCT meetings. 2.115 Managerial and clinical supervision arrangements were good. Clinical records, including risk assessments and care plans, were good. Boys were supported to produce ‘my care plans’ which identified triggers and their preferred approach to support in crisis. Ongoing formal direction and guidance to prison staff on the management of complex cases were limited and no mental health awareness training was provided. 2.116 During the previous year, eight boys had been assessed for transfer to a specialist hospital. One boy was waiting for transfer at the time of our inspection. There was a regional approach to identifying suitable placements but all but one transfer had taken longer than 14 days and in a few complex cases it took several weeks to identify an appropriate bed. Recommendations 2.117 All prison staff should receive regular mental health awareness training. 2.118 The transfer of patients to hospital under the Mental Health Act should take place within agreed Department of Health timescales. Catering Expected outcomes: Children and young people are offered varied meals to meet their individual requirements and food is prepared and served according to religious, cultural and prevailing food safety and hygiene regulations. 2.119 Our survey showed a deteriorating picture compared to previous inspections in relation to boys’ opinion of food on Keppel and at Wetherby. We saw appropriate portions being served and found the food to be healthy and of adequate quality. Section 2. Respect HMYOI Wetherby and Keppel unit 45 2.120 The menu operated on a four-week seasonal cycle offering five choices for lunch and evening meal which boys could select in advance. Systems were in place to manage new receptions and any discrepancies that occurred to ensure that boys received the meal of their choice. 2.121 Dining in association was limited to evening meals and breakfast and lunch were taken to cells. The opportunity to dine out on evening association was also sometimes limited by regime curtailment when boys had to finish meals in association by 5.15pm rather than the advertised 6pm. Lunch was still left in the cell awaiting boys’ return from education, which was not decent. 2.122 The catering department was well equipped but was still in need of minor decoration to ensure that hygiene standards were maintained. A survey was conducted twice yearly and food comments books were located on all residential areas. 2.123 Since our last inspection, boys were no longer able to complete catering qualifications working in the kitchen, although the new Admiral’s coffee shop allowed a limited number of boys to gain qualifications in hospitality and barista services. Recommendations 2.124 Boys should be able to dine in association for all meals. (Repeated recommendation Wetherby 2.109) 2.125 The fabric and painting programme for the catering department should be improved to prevent potential hygiene hazards. 2.126 Boys from across the establishment should have the opportunity to work in the kitchen to gain qualifications in catering. Purchases Expected outcomes: Children and young people can purchase a suitable range of goods at reasonable prices to meet their diverse needs, and can do so safely. 2.127 A grocery pack was offered free of charge to boys arriving as new receptions. This remained of good quality and included a wide range of essential products. New receptions were also given £4 pin credit for telephone calls. 2.128 Following reception, boys could wait up to 10 days for their first shop order, although they were given the opportunity to buy additional reception grocery packs. Advances of pay were available to boys arriving with no funds. 2.129 Boys could make limited but appropriate purchases from the Argos catalogue and family or friends were permitted to send in the same items from Argos and to purchase compact disks from Amazon. It was positive that no administration fee was charged for the catalogue service. 2.130 Unit meetings and the young people’s council included consultation about canteen and the canteen sheet was revised to reflect the consultation. Section 2. Respect 46 HMYOI Wetherby and Keppel unit Recommendation 2.131 Boys should be able to place an order with the prison shop within 24 hours of arrival. (Repeated recommendation Wetherby 2.115; Keppel unit 2.108) Section 3. Purposeful activity HMYOI Wetherby and Keppel unit 47 Section 3. Purposeful activity Time out of cell Expected outcomes: Children and young people spend most of their time out of their cell, engaged in activities such as education, leisure and cultural pursuits, seven days a week.12 3.1 The core day was not designed to meet the needs of boys and there had been several restrictive changes leading up to the inspection, with extended periods when boys were locked up. The amount of time out of cell was not consistent between wings, and staff and boys told us that it was unpredictable from day to day. Many boys were out of their cell for around seven hours each day and a few who were on the gold level of the rewards scheme for a little longer. But some boys were on much more restricted regimes and there were frequent cancellations of parts of the regime following the redeployment of staff. 3.2 In our roll checks during peak work periods, 27% of boys were locked in their cells. On Keppel the figure was worse at 31%; at the previous inspection we reported that no boys were locked up on Keppel at our roll checks. 3.3 In our survey, 64% of boys at Wetherby said that they usually had association every day, better than the comparator at 50% but considerably worse than the 81% at the previous inspection; D wing had the worst result at 49%. Exercise periods were limited to a maximum of 30 minutes each weekday, and even this was sometimes cancelled. In our survey, only 54% of boys at Wetherby said that they could usually spend time in the open air each day against the comparator of 67%. The exercise yards were bleak and largely bare. Recommendations 3.4 The core day should be revised to meet the needs of the young population at Wetherby and Keppel. 3.5 Boys should be given the opportunity to spend at least one hour in the open air every day. Education, learning and skills Expected outcomes: All children and young people engage well in education, learning and skills that enable them to gain confidence and experience success. Expectations of children and young people are high. Children and young people are encouraged and enabled to make progress in their learning and their personal and social development to increase their employability and help them to be successful learners on their return to the wider community. Education, learning and skills are of high quality, provide sufficient challenge to children and young people and enable them to gain meaningful qualifications. 12 Time out of cell, in addition to formal ‘purposeful activity’, includes any time children and young people are out of their cells to associate or use communal facilities to take showers or make telephone calls. Section 3. Purposeful activity 48 HMYOI Wetherby and Keppel unit 3.6 Ofsted13 made the following assessments about the learning and skills and work provision: Overall effectiveness of learning and skills and work : Inadequate Outcomes for children and young people engaged in learning and skills and work activities: Inadequate Quality of learning and skills and work activities, including the quality of teaching, training, learning and assessment: Good Personal development and behaviour: Good Effectiveness of leadership and management of learning and skills and work activities: Requires improvement Management of education and learning and skills 3.7 The management of education and learning and skills was inadequate. The education and vocational training provision delivered by Novus ‘Foundations for Change’ was good. The education manager had applied performance management procedures, including the results of robust observations of teaching, learning and assessment, to plan appropriate staff training and maintain the quality of the provision. 3.8 Prison managers had worked well with Novus to plan education provision following the introduction of transforming youth custody, while coping with significant staff turnover and a prison population unsettled by the regime changes. Too few teaching staff were in place and fully prepared in time for the start of the new curriculum. 3.9 Education managers had introduced new procedures for initial assessment and allocation, and put in place a useful strategy to re-engage boys with the most significant barriers to learning. However, significant problems remained. 3.10 Not all boys attended their planned activities. The frequent shutdowns caused by lack of prison staff prevented boys accessing education and overall attendance at education was low at around 66%. The prison was not able to deliver the required 30 hours of education a week and many boys with short sentences, or on remand, failed to complete their courses before they were released or transferred. 3.11 Managers did not analyse or use data to monitor performance. For example, the effectiveness of the learning support provision was not assessed. The quality improvement group did not receive enough data on progress and learning outcomes to identify accurately all areas for improvement. Novus had well established procedures to monitor the quality of teaching, but these were not extended to the sub-contractor. 3.12 Oversight of the provision focused on contract compliance rather than monitoring or improving learning outcomes. Novus managers were unable to provide sufficient evidence 13 Inspection of the provision of education and educational standards, as well as vocational training in YOIs for young people, is undertaken by the Office for Standards in Education Children’s Services and Skills (Ofsted) working under the general direction of HM Inspectorate of Prisons. It reports directly to the UK Parliament and is independent and impartial. It (inter alia) inspects and regulates services that provide education and skills for all ages, including those in custody. For information on Ofsted’s inspection framework, please visit: http://www.ofsted.gov.uk. Section 3. Purposeful activity HMYOI Wetherby and Keppel unit 49 about the group of boys continuing in training from 2014 to 2015 to show what they had achieved. 3.13 The prison’s self-assessment for 2014 to 2015, before the introduction of the new curriculum, was self-critical and reasonably accurate. However, improvement plans did not contain enough specific, measurable milestones to assess the success of each action. Recommendation 3.14 Managers should improve their collection, analysis and use of data to monitor more accurately participation in and the impact of the provision. Provision of activities 3.15 Enough activity places were provided for all boys to engage in purposeful activities. The allocation of boys to activities was carefully managed, quick and efficient. 3.16 The range of education courses was adequate to meet the needs of most boys. Boys were able to attend courses from entry level to level 2 in English, mathematics, information technology and art. A range of short personal and social development courses were also available. 3.17 The number and range of vocational training places were limited, with small numbers of boys participating in construction, cleaning and catering courses. The brickwork, physical education academy, animal care and cycle maintenance courses were closed at the time of our inspection but advanced plans were in place to reintroduce mentoring and new tiling qualifications. 3.18 There were work opportunities for boys as wing cleaners and servery workers, and a few boys worked in the main kitchen at weekends. Boys developed very useful employability skills in the horticulture, barista and Army cadet courses. 3.19 Outreach provision for boys not attending classroom sessions was targeted well to promote education and training to the ‘hardest to reach’ boys, including those on restricted regimes, who had the most significant barriers to learning. Recommendation 3.20 The quality of outreach provision should be improved further by ensuring that all planned interventions are delivered in appropriate surroundings. Quality of provision 3.21 The quality of teaching, coaching, learning and assessment was good. Most boys who attended education and training made good progress from their starting point. Teachers planned sessions well, reviewed learning objectives with boys and recorded their progress well. In the best sessions, teachers used probing questions to check and reinforce boys’ understanding and help them to make good progress. Classroom notice boards were used well to display work, and good use was made of the electronic white boards to enliven learning. Section 3. Purposeful activity 50 HMYOI Wetherby and Keppel unit 3.22 While boys’ behaviour was challenging at times, most teachers managed this well through a balance of persistence and considered challenge. Detailed learner profiles were helpful in identifying individual needs and difficulties. 3.23 Teachers in art and music technology provided very effective coaching, support and encouragement to help boys develop and practise a wide range of good skills in line drawing and editing music using information and communication technology. Teachers provided good support for the more able boys, particularly those following GCSE or advanced level studies. 3.24 Boys with additional needs were given strong support. The engagement and resettlement team carried out a thorough initial assessment of all new arrivals, developing a personal learning and skills profile which guided allocation to activities. A team of learning support staff provided a good range of interventions to help boys with additional and special educational needs, and those who failed to engage with learning. 3.25 A youth-work service, delivered by Kinetic, a sub-contractor to Novus, supported the strategy to improve engagement and behaviour management. The service worked with boys who did not attend education, with the intention of returning them to mainstream provision as soon as possible. 3.26 Aspects of outreach provision were underdeveloped. Individual outreach learning on the wings was very effective in helping boys to understand the importance of English and mathematics skills and to enrol on education courses. However, the planned hours of outreach for each learner were often not achieved because of regime restrictions such as those applied after security incidents. Facilities for learning on the wings were inadequate and teachers sat with boys in busy association areas. 3.27 The newly introduced virtual campus14 was used well for initial assessment and for job seeking, CV writing and job applications in the weeks immediately before release. 3.28 Teachers effectively challenged inappropriate language, behaviour and personal views based on stereotypes. The promotion of equality and diversity and respect for others was good. Recommendations 3.29 The support provided to boys on all courses should be improved so that they make good progress from their starting points and achieve their planned qualifications. 3.30 The quality of outreach provision should be further improved by ensuring that all planned interventions are delivered in appropriate surroundings. Personal development and behaviour 3.31 Most boys made good progress in education and training sessions and most boys on vocational training courses developed useful employment-related skills and a good work ethic. 14 Internet access for prisoners to community education, training and employment opportunities. Section 3. Purposeful activity HMYOI Wetherby and Keppel unit 51 3.32 Boys enjoyed working in Admiral’s coffee shop, rapidly developing employability skills in a range of food preparation activities and using their mathematics skills when handling money. Boys had a good understanding of health and safety practices and applied these at work. 3.33 Boys on the Army cadet programme developed useful skills, working together well to demonstrate use of the NATO phonetic alphabet, and improving their self-discipline as a result of their training. 3.34 Classroom behaviour was generally appropriate and most boys were attentive and contributed positively to sessions. In a small minority of sessions, a few boys were not engaged and disrupted the learning of others. 3.35 Boys valued the useful careers advice and guidance provided by the engagement and resettlement team and most were able to make informed choices about their next steps in seeking education, training and future employment in the prison and on release. Education and vocational achievements 3.36 The proportion of boys achieving their planned learning outcomes required improvement. GCSE and advanced level success rates were high. Achievement rates for boys who completed their learning were excellent on most courses. Achievement of functional skills qualifications had improved during the previous three months following the introduction of online testing. 3.37 During the first three months of the current academic year, many boys serving short sentences who had started learning were released or transferred before they could complete their courses (see paragraph 3.10). 3.38 The quality of work in art and music technology sessions was excellent. The majority of boys improved their English, mathematics and IT skills from their starting points. Most boys in education worked well to meet the standards of work expected of them and written work was of a satisfactory standard. 3.39 Boys in the Admiral’s coffee shop worked well to meet deadlines and developed a range of useful employment skills. Boys working on the farm demonstrated a good understanding of safe working practices. Library 3.40 The library was a small but welcoming facility provided by Leeds City Council. 3.41 Staffed by a part-time senior library assistant, it offered a good range of up-to-date fiction, non-fiction and reference works, as well as easy readers, graphic novels, periodicals and newspapers and a reasonable collection of foreign language titles. Other resources included a good number of audio books and an extensive selection of music CDs. Three computers were available for boys to use, two of which provided access to the virtual campus. A small selection of books were provided for boys in areas such as health care and the care and separation unit. Appropriate access to legal texts, Prison Service Instructions and Orders was provided. 3.42 Library opening was restricted to Tuesday and Thursday with an additional session on Saturday morning for Keppel unit. Access to the library was very limited for those who did not attend education. Although the library was staffed, the two evening sessions had not Section 3. Purposeful activity 52 HMYOI Wetherby and Keppel unit been used by boys since July 2015 because no regime staff had been allocated to move them. Boys did not receive information about the library on arrival and no formal induction was offered. About half the population were registered as library users. 3.43 The number of items issued had increased significantly over the previous six months, but analysis of available data was not sufficiently thorough to identify the number of boys visiting the library regularly, or participation by particular groups in library activities. 3.44 A few activities to promote literacy such as the six book challenge were offered, but the planned introduction of Storybook Dads had not been carried out. Attractive wall displays promoted diversity well. Recommendations 3.45 The analysis of data should be improved so that use of the library and associated services can be monitored. 3.46 The range of activities which promote literacy should be enhanced, including the introduction of Storybook Dads. Physical education and healthy living Expected outcomes: All children and young people understand the importance of healthy living, and are encouraged and enabled to participate in and enjoy physical education in safety, regardless of their ability. The programme of activities is inclusive and well planned. It is varied and includes indoor and outdoor activities. 3.47 Boys had access to a good range of effectively maintained facilities, including a large multipurpose sports hall, a fitness room with an appropriate range of resistance weights and cardiovascular equipment and an outdoor football pitch. Boys on the Keppel unit had a fitness room on the wing, a grassed football pitch and a dedicated exercise room in a temporary building close to the wing. 3.48 A weekly programme of activities met the needs of all groups of boys. The staff had maintained a full programme of recreational PE but accredited courses were no longer offered and staff no longer supported the Duke of Edinburgh award scheme. 3.49 Effective links with health care staff ensured that boys’ rehabilitation needs were reflected in their fitness programmes. Attendance at core day PE sessions was around 80%. Healthy living was actively promoted but was undermined by the regular cancellation of sessions, particularly for boys on the Keppel unit. 3.50 Access to drinking water was inadequate. Boys were not allowed to bring drinks bottles into the sports hall building, the water fountain had been removed and boys had to be escorted individually to drink from the hand basin in the toilet. 3.51 Boys who could not attend the gym were given advice on in-cell exercise. Limited exercise equipment was available on each wing. There were appropriate, clean changing facilities and showers, although there were damp problems in the shower room caused by poor ventilation. Section 3. Purposeful activity HMYOI Wetherby and Keppel unit 53 3.52 Formal induction to the gym was not included in the core day. Officers delivered an induction which included the safe use of exercise equipment to boys who attended leisure sessions on Saturdays. Recommendations 3.53 All boys should have free access to drinking water while exercising. 3.54 Regime constraints should not result in cancelled sessions. 3.55 The ventilation in the shower room of the sports hall should be improved to control temperature and humidity. Section 3. Purposeful activity 54 HMYOI Wetherby and Keppel unit Section 4. Resettlement HMYOI Wetherby and Keppel unit 55 Section 4. Resettlement Pre-release and resettlement Expected outcomes: Planning for a child or young person’s release or transfer starts on their arrival at the establishment. Resettlement underpins the work of the whole establishment, supported by strategic partnerships in the community and informed by assessment of young people’s risk and need. Ongoing planning ensures a seamless transition into the community. 4.1 A detailed, up-to-date reducing reoffending strategy was reviewed and updated annually. The document was comprehensive, covering resettlement pathways and case management work. A needs analysis of the population was undertaken annually and was used to inform strategic developments and to ensure that appropriate interventions were available. 4.2 Oversight of resettlement and casework developments were managed through the quarterly reducing reoffending strategy group. Attendance by departments across the establishment was appropriate and some community agencies, including youth offending teams (YOTs), attended regularly. 4.3 Despite good links with YOTs, there were still very limited follow-up data on boys’ progress after they had been released from Wetherby. Obtaining consistent data was proving extremely difficult and the long-term effectiveness of the interventions undertaken with boys in custody remained unclear. 4.4 The casework team at Wetherby was well organised and managed cases efficiently. In our survey, 58% of boys said they had a training, sentence or remand plan against the comparator of 43%. The 18 caseworkers consisted of officer and civilian staff allocated to one of four hubs, two for the main units and one each dedicated to the Keppel and Benbow units. The seven officer-grade caseworkers continued to be regularly redeployed which caused considerable frustration. To mitigate the effects of redeployment, these caseworkers were allocated slightly lower case loads, but a number whom we spoke to said there was a significant impact on continuity and access for the boys they were working with. This issue was compounded by the introduction of ‘transforming youth custody’ and the further restricted access to boys that this afforded. 4.5 Since the last inspection, three social workers had been allocated to the casework department and now worked with the four hubs. This was a positive initiative which enabled caseworkers to obtain advice and guidance on the boys’ care. It was hoped that this would develop into a mentoring and guidance role to help caseworkers manage individual boys. More recently YOT link workers had been introduced to the department to support caseworkers, which was also proving a valuable initiative. 4.6 Release on temporary licence (ROTL) was well managed with weekly meetings to consider boys who potentially met the criteria. Levels of ROTL had increased since the last inspection and 12 boys had been released on licence in the previous six months from Keppel and 42 from the main site. In most cases ROTL focused on home visits or visits to a college or accommodation before release. The ‘Wetherby support for the elderly’ project involved four boys working in the community each day and it was hoped that similar placements would be developed over the next 12 months. Section 4. Resettlement 56 HMYOI Wetherby and Keppel unit 4.7 At the time of the inspection, 77 boys were serving sentences of over two years. The majority were accommodated on Benbow or Keppel units. Procedures to support boys moving to the adult estate were reasonable. Good links had been established with long-term establishments and appropriate pre-transition meetings were held well in advance. At the time of the inspection, five boys over the age of 18 remained at Wetherby because they were undertaking appropriate education or training programmes. Recommendation 4.8 Appropriate data should be systematically collected to determine the resettlement and re-offending outcomes for boys who leave Wetherby and the Keppel unit. Training planning and remand management Expected outcomes: All children and young people have a training or remand management plan which is based on an individual assessment of risk and need. Relevant staff work collaboratively with children and young people and their parents or carers in drawing up and reviewing their plans. The plans are reviewed regularly and implemented throughout and after young people’s time in custody to ensure a smooth transition to the community. 4.9 Remand and training plans were well managed. Meetings took place regularly and were well attended by YOT workers and often by family members. It was relatively rare for wing staff to attend these meetings and many wing staff we spoke to felt that casework was undertaken by the dedicated department and was not part of their role. In some cases, particularly on Keppel and Benbow, written contributions were sent as an alternative but this was inconsistent. 4.10 All the cases that we reviewed had a plan in place, but the quality varied considerably. In many cases targets were too generic, such as ‘engage with education’, ‘maintain good order and discipline’ or ‘provide access to CBT programmes to develop his thinking skills’. Targets and monitoring did not consistently reflect the risk factors identified in pre-sentence reports or other assessments. Caseworkers had a good knowledge of boys they were working with, but did not always understand the link between behaviour in custody and risk of reoffending or serious harm in the community. Boys were not routinely given a copy of their training plan or their targets. We saw a number of training plan reviews which listed security breaches, fights, assaults and other poor behaviour with no analysis of patterns or link to previous offending behaviour. Boys with risk of serious harm assessments were not routinely prioritised for engagement or interventions. 4.11 A target had been set for all boys to be seen each week by their caseworker. This was the case in some examples that we looked at with detailed notes on P-Nomis electronic case records; in others contact was far less frequent and in some cases workers did not consistently record their contacts. 4.12 We found exceptions to this. Caseworkers engaged with longer-term boys, particularly staff working on Keppel, and had more focused contact and greater understanding of the links between behaviour and risk of harm and reoffending. Caseworkers on Keppel and Benbow units were also responsible for the management of care plans which were reviewed fortnightly on Keppel or every six weeks on Benbow. Care plans frequently reflected targets identified in training plans. Section 4. Resettlement HMYOI Wetherby and Keppel unit 57 4.13 Some of the shortfalls had been identified and effective action was being taken, which was encouraging. The senior social worker had started to offer supervision to all caseworkers, complemented by weekly sequencing meetings. Cases that had been subject to recent training plans were reviewed at these meetings to determine how each department could help to progress the targets. This was a very welcome initiative which helped to progress work, guide caseworkers and develop self-confidence. We observed one meeting which, though extremely positive, focused on training planning targets already identified rather than the sequencing of interventions. Recommendations 4.14 Staff from all relevant departments should be represented at training planning or remand management reviews or submit a detailed report if they cannot attend. (Repeated recommendation Wetherby 4.12) 4.15 Training and remand planning targets should be individual and focused on addressing identified risks of reoffending and harm. Public protection 4.16 Boys were screened at reception and those identified as having committed offences against someone under 18, or subject to a restraining order or harassment order, were reviewed at the next interdepartmental risk management board (IRMB), which met monthly. The IRMB made decisions about subsequent monitoring or restrictions on contact and minutes indicated that suitable discussions took place. Decisions about monitoring appeared appropriate in the cases that we reviewed. 4.17 Attendance at the IRMB varied and did not include representatives from all key departments. The police liaison officer did not attend regularly and during the previous six months either the head of casework or head of security attended meetings. Wing staff did not routinely attend. 4.18 Management of multi-agency public protection arrangements (MAPPA) cases was less consistent. The prison relied on community YOT workers to identify boys who would be managed via MAPPA and the initial screening of cases by the prison did not include boys convicted of a MAPPA offence. Decisions on MAPPA levels were made by YOT workers and caseworkers did not participate in this process. There was no real consistency in the evaluation, review or management of MAPPA cases and knowledge of the process in the team varied. Boys approaching release were not reviewed by the IRMB to ensure that all necessary arrangements were in place. There was no quality assurance for the small number of MAPPA F reports that the casework team undertook and the level of analysis of risk in these cases varied. 4.19 The prison public protection manual had been updated in 2014. The manual indicated that high risk boys should be monitored by the IRMB. This did not happen and boys identified as at risk of serious harm were not given priority for interventions. Recommendations 4.20 Attendance at the monthly interdepartmental risk management board meeting should include representatives from all key departments. Section 4. Resettlement 58 HMYOI Wetherby and Keppel unit 4.21 A robust and consistent management plan should be in place for all boys subject to MAPPA. Caseworkers should work closely with YOTs to ensure that cases are identified and boys subject to MAPPA level two or three should be monitored at the monthly IRMB meeting. 4.22 Boys identified as at risk of serious harm should be prioritised for engagement and appropriate interventions. Indeterminate sentence young people 4.23 At the time of the inspection, 11 boys were serving indeterminate sentences. They were accommodated on Benbow or Keppel units. Casework for these boys and others serving long sentences was generally appropriate. They were prioritised for interventions and individual work by the psychology department. Looked-after children 4.24 About half the boys in the establishment were looked-after children. Their status was identified by the prison social worker shortly after their admission, following a file check and an interview. The relevant local authority was contacted promptly and reminded of its responsibility to the child. The initial screening was more thorough than it had been at the previous inspection. The social workers gathered additional background information which helped staff to obtain the resources needed to support the boys. Under Section 17 of The Children Act (1989), staff also gave priority to working with ‘children in need’, which helped to ensure that services were targeted efficiently at the most vulnerable groups. 4.25 The social work and casework teams now shared accommodation, which aided integration. An additional social worker had been appointed and a member of the team now had designated responsibility for the Keppel unit. 4.26 The level of support provided by local authorities remained variable. Lack of consistency in providing pocket money was common, even by the same local authority. It had previously been difficult to ensure that statutory care reviews for looked-after children took place within the required timescale, but we were advised that this was no longer a problem. 4.27 In our survey, only 15% of looked-after children said they received a weekly visit from family or friends, compared with 39% of other children. 4.28 One of the social workers had recently been involved in an initiative with the national care leaver agency and it was anticipated that a support group for children in care at Wetherby would be set up in the near future. Reintegration planning Expected outcomes: Children and young people’s resettlement needs are addressed prior to release. An effective multi-agency response is used to meet the specific needs of each individual young person in order to maximise the likelihood of successful reintegration into the community. 4.29 Adequate practical support continued to be provided on release and staff made sure that boys were always met by a responsible adult to take them home. We were told of two Section 4. Resettlement HMYOI Wetherby and Keppel unit 59 recent cases where the boy had reached the age of 18, and the local authority had asked that a travel warrant be issued, so that the YOT worker could meet him at the end of the journey. Prison staff did not think this arrangement was satisfactory and insisted that he be met at the gate on discharge. 4.30 All boys could have their clothes washed or new clothes handed in before release. They were issued with unmarked holdalls to carry their belongings. 4.31 The In2Out mentoring scheme continued to provide a very useful additional strand of support. The scheme was designed to provide post-release support for boys from Yorkshire, but its scope was flexible and one boy from Peterborough was involved. Over the previous 12 months, about 80 boys had been supported through the scheme. The service was promoted well and boys who needed help were matched with a mentor before their release. Where possible, mentors attended the pre-release training planning meeting so that their work was properly coordinated. Boys continued to receive help from their mentor for an average of three months after they were released. Accommodation 4.32 If a boy had potential difficulties with accommodation, this was identified early through the training planning process. Most cases concerned looked-after children and were dealt with by the prison social workers. Following the increase in social work resources since the previous inspections, more attention was being given to ensuring that all boys had suitable accommodation before they were released. We saw several files which showed that a social worker had contacted local authorities to ensure that this had been achieved. If it was not possible to reach agreement, the case was escalated. Records of this work were meticulous and it was clear that boys were receiving strong support in this area. 4.33 Despite the best efforts of staff, there had been two cases in the previous year where boys did not have an address to go to on release. They had been taken to their home area housing office where they were provided with temporary accommodation. Education, training and employment 4.34 The quality of information, advice and guidance provided by Novus teaching and support staff was good. 4.35 The engagement and resettlement team gave valued advice on career planning and college places, created individual action plans and offered guidance on creating a CV and interview techniques. Information about further and higher education opportunities was provided in the music technology classroom. Boys received no written information about the education and training opportunities in the establishment. 4.36 All boys were offered a place on the resettlement course three weeks before release. Delivered by Novus and Kinetic, the course focused on job-seeking skills and individual informal learning in areas such as money management, relationships and healthy eating. 4.37 The virtual campus15 had been introduced and was being used to develop job search skills and complete job applications before release. 15 Internet access for prisoners to community education, training and employment opportunities. Section 4. Resettlement 60 HMYOI Wetherby and Keppel unit Recommendations 4.38 Boys should be given written and electronic information on education and training opportunities at Wetherby. 4.39 Use of the virtual campus should be enhanced to create CVs and develop job search skills. Health care 4.40 There were effective links with local YOTs to ensure continuity of health care and boys were only seen before release if they had complex health problems. They were given suitable supplies of prescribed medicines and those on controlled drugs such as ADHD (attention deficit hyperactivity disorder) medicines were referred to their local GP for prescribing. There were effective links with local community mental health teams to support discharge planning. Drugs and alcohol 4.41 Young people’s drug and alcohol support service (YPDASS) caseworkers undertook release planning for boys in a timely manner. The service had good links with local YOTs, some of whom attended the establishment to share information. 4.42 YPDASS workers offered to accompany boys to their first community service appointments following release, which assisted reintegration and engagement with support agencies. 4.43 A recently appointed family worker had started to meet family members in visits and was planning a community visit service for family members. Finance, benefit and debt 4.44 The level of support boys received under this pathway had declined since the previous inspections. The link with the local Credit Union no longer existed and boys did not routinely receive advice during induction on how to open a bank account. 4.45 Some individual advice and guidance on financial matters was provided by caseworkers and social workers. Caseworkers arranged appointments with the visiting Job Centre Plus representative for boys who said they needed welfare benefits advice. All these activities were reactive and lacked coordination. 4.46 About half the boys undertook a pre-release class which included aspects of money management. There was no planned support for boys who had problems with debt. Recommendation 4.47 All boys should receive comprehensive advice and guidance on finance, benefit and debt. Section 4. Resettlement HMYOI Wetherby and Keppel unit 61 Children, families and contact with the outside world 4.48 Many children in Wetherby and Keppel were considerable distances from home. In our survey, 32% of boys at Wetherby and 19% at Keppel said they usually received a visit once a week and only a quarter of boys said that it was easy for their family to visit. Despite this, there continued to be no use of Skype or similar technology to support contact. 4.49 The casework team was responsible for helping children to build and maintain family ties. They updated families on significant events and remained the first point of contact if families had concerns. Caseworkers monitored boys who did not receive visits and could make appropriate referrals to an innovative family therapy service called Family Talk. A family therapist and social worker facilitated sessions with boys who had poor relationships with close family members. The number of boys using the service remained small, but the impact for individual boys was significant. The chaplaincy ran a family relationships course twice a year. The development of ROTL to support family contact for a few boys was positive. 4.50 Visits took place on Wednesday evenings and at weekends. The visitors’ centre offered little information or support. Visits facilities were basic: the visits hall was clean with comfortable furniture, but there was no opportunity for visitors to buy hot food and the play area was not staffed and contained very little equipment. The visits session that we observed started on time and visitors told us that delays were rare. Visitors we spoke to were positive about their visit experience and said that they were treated well by staff. Consultation sessions were held with visitors one weekend a month. Regular family days no longer took place. Recommendations 4.51 Technology should be used to support family relationships. 4.52 Visitors should be able to buy hot food and the facilities for children visiting should be improved. Good practice 4.53 The Family Talk service was an innovative intervention to help boys to rebuild relationships with their family. Attitudes, thinking and behaviour 4.54 A wide range of locally approved, relevant group work programmes continued to be delivered. Between January 2015 and February 2016, 22 boys had completed JETS, the juvenile estate approved accredited thinking skills course, and 29 boys had completed TEAM, a locally approved emotional control programme. Thirteen boys had completed the Access course, which helped more vulnerable boys to improve communication and assertiveness, and 12 boys had completed STOP, the short-term offending behaviour course. 4.55 The intensive Life Minus Violence programme for boys serving long sentences for serious violent offences continued to be delivered. At the time of the inspection, this programme was being delivered individually to five boys. 4.56 There were suitable methods for making referrals and ensuring that sequencing took place properly. Section 4. Resettlement 62 HMYOI Wetherby and Keppel unit 4.57 The group work was complemented by useful individual assessment and therapeutic work. An average of 50 one-to-one sessions a month were carried out by psychologists across the site. 4.58 We had concerns about the work being carried out with boys who had been convicted of a sexual offence. Towards the end of 2014 the national contract with The Lucy Faithfull Foundation for the assessment and treatment of boys who had sexually abused others was terminated. This work was subsequently commissioned by NHS England and was being delivered by Focus, a community forensic team from the South West Yorkshire Partnership NHS Foundation Trust. 4.59 Prison managers told us that links between Focus and the establishment were not strong and that their work with boys convicted of a sexual offence was not well integrated. Representatives from Focus did not meet casework staff or psychologists regularly and they did not contribute to public protection work. Records indicated that the number of interventions completed since the new service had been introduced was in single figures, although 33 boys were being held who had been convicted of a sexual offence. We received a contrasting view from the commissioner of the service who said that suitable arrangements had been put in place and that they were working well. 4.60 There was an urgent need for this area of work to be reviewed so that all agencies involved were clear about their role and responsibility and priority was given to reducing risk. Recommendation 4.61 Robust arrangements should be put in place to ensure that all boys convicted of a sexual offence are assessed and that work to reduce the risk they present is carried out efficiently. Section 5. Recommendations and housekeeping points HMYOI Wetherby and Keppel unit 63 Section 5. Recommendations and housekeeping points The following is a listing of recommendations, housekeeping points and examples of good practice included in this report. The reference numbers at the end of each refer to the paragraph location in the main report. Main recommendations To the governor 5.1 MMPR coordinators should not be redeployed to other duties and all staff should be properly trained. All incidents where force is used should be recorded, including by audio and body-worn cameras. Staff should complete accurate and detailed use of force reports within 24 hours of an incident, which should describe all holds applied, including use of pain. MMPR coordinators should review reports and recordings and address any concerns with the staff involved. All incidents should be reviewed by a senior manager within seven days. (S56) 5.2 Boys on the standard regime level should be out of their cells for 10 hours each day, in accordance with a core day timetable driven by their needs. (S57) 5.3 Education managers should provide a full-time curriculum of education and training activities that meet the needs of children. Prison and education managers should ensure that boys of compulsory school age attend a range of appropriate education and training. Regime constraints should not result in interrupted learning. (S58) Recommendation To NOMS Purchases 5.4 Boys should be able to place an order with the prison shop within 24 hours of arrival. (2.131, repeated recommendation Wetherby 2.115 and Keppel unit 2.108) Recommendation To NOMS and the YJB 5.5 The transfer of patients to hospital under the Mental Health Act should take place within agreed Department of Health timescales. (2.118) Recommendation To the escort contractor Courts, escort and transfers 5.6 Procedures should be expedited to limit the time boys spend in court cells and ensure a timely arrival at the prison. Boys should not travel with adults. (1.4) Section 5. Recommendations and housekeeping points 64 HMYOI Wetherby and Keppel unit Recommendations To the governor Early days in custody 5.7 The reception area should be cleaned regularly and maintenance issues resolved. (1.12) 5.8 The first night centre should not be used to accommodate boys reintegrating from the care and separation unit and others who are disruptive. (1.13) 5.9 All new arrivals should be given the opportunity to speak to a peer mentor before they are locked up for the night. (1.14, repeated recommendation Wetherby 1.13) 5.10 First night risk management plans should be relevant to the boy’s needs and identified risks, and managers should monitor quality through robust quality assurance. (1.15, repeated recommendation Wetherby 1.14) 5.11 All new arrivals should receive a good quality induction to the prison. (1.16, repeated recommendation Wetherby 1.15) Care and protection of children and young people 5.12 Staff from all relevant areas should attend the weekly safeguarding meetings. (1.21) 5.13 More emphasis should be placed at strategic safeguarding meetings on analysing patterns and trends and taking appropriate action to address issues that arise. (1.22) 5.14 Children should never be strip-searched under restraint. (1.28) 5.15 There should be clear and accountable systems of support and monitoring for boys who have been victims of bullying or who withdraw themselves to a significant extent from shared activities. (1.32) 5.16 The gated cells should be replaced by care suites suitable for vulnerable boys, and those under continuous supervision should have their own clothes and possessions with them unless a mental health assessment indicates otherwise. (1.38) 5.17 Structured refresher training in supporting boys at risk of self-harm should be delivered regularly to all operational staff. (1.39) Behaviour management 5.18 Components of the behaviour management strategy should be strengthened and they should complement each other. (1.49) 5.19 More emphasis should be placed on promoting positive behaviour, including more use of mediation and multidisciplinary work and wider involvement of family members. (1.50) 5.20 Boys should be consulted about the content and application of the rewards and sanctions scheme. The findings should be used to make the scheme more effective and motivational. (1.54) 5.21 All intelligence reports should be processed swiftly and actions should be tracked by the security team. (1.65) Section 5. Recommendations and housekeeping points HMYOI Wetherby and Keppel unit 65 5.22 All strip-searching should be properly authorised, logged and monitored by the safeguarding children strategy committee. (1.66) 5.23 The mandatory drug testing suite should be cleaned regularly to ensure it is a suitable, safe testing environment. (1.67) 5.24 Adjudications should only be used to deal with more serious breaches of rules and all adjudications should be heard. (1.68) 5.25 Collective punishments, including regime shutdowns, should not be used. (1.69) 5.26 Behaviour management approaches should give priority to describing, modelling, encouraging and reinforcing constructive behaviour. (1.74) 5.27 Data on violence and bullying should be used to identify trends and to inform specific actions and strategic priorities. (1.75) 5.28 All boys held in the segregation unit should have access to education, an hour of exercise in the open air, and be able to make a telephone call every day. (1.89) 5.29 Oversight of the segregation unit should be improved. (1.90) 5.30 Children on an open ACCT document should only be segregated in well documented exceptional circumstances. (1.91) Residential units 5.31 All graffiti should be removed promptly. (2.9) 5.32 Toilets should be adequately screened, with seats and lids. (2.10) 5.33 Regular monitoring of cell call bell response times should be undertaken to ensure they are answered promptly. (2.11) 5.34 Boys on remand should be able to wear their own clothes. (2.12, repeated recommendation Wetherby 2.10) Relationships between staff and children and young people 5.35 The poor perceptions of boys about treatment by staff should be investigated and addressed. (2.19) 5.36 Personal officers should introduce themselves to boys as soon as possible after arrival, and undertake and record regular and meaningful welfare checks. (2.20, repeated recommendation Wetherby 2.17) Equality and diversity 5.37 The equality policy should be updated. (2.28, repeated recommendation Wetherby 2.25) 5.38 There should be effective monitoring across both sites of outcomes for boys from all protected characteristics groups and action taken to rectify identified disadvantage. (2.29) Section 5. Recommendations and housekeeping points 66 HMYOI Wetherby and Keppel unit 5.39 Consultation and peer support groups should be held for all boys with protected characteristics. (2.41, repeated recommendation Wetherby 2.38) 5.40 The poor perceptions of safety by boys who consider themselves to have a disability should be addressed. (2.42, repeated recommendation Wetherby 2.37) 5.41 The reasons for the underrepresentation on the unit of boys from minority ethnic and Muslim backgrounds should be investigated. (2.43, repeated recommendation Keppel unit 2.32) 5.42 Foreign national boys under threat of deportation should have access to specialist legal advice. (2.44, repeated recommendation Keppel unit 2.33) Complaints 5.43 The reasons why some boys have no confidence in the integrity of the complaints system should be investigated and appropriate action taken. (2.55) Legal rights 5.44 Professional visitors should be able to book a private interview room in advance. (2.59) Health services 5.45 All areas for the treatment of patients should be cleaned and should meet national infection control standards. (2.77) 5.46 Nurses should be called to and routinely attend any use of force/restraint. (2.78) 5.47 All health care staff should have personal protection/breakaway training to support them and increase their confidence. (2.79) 5.48 All prison staff should be trained in basic resuscitation skills, including use of the automated defibrillator. (2.80) 5.49 The prison regime should not compromise boys’ access to health care appointments and appropriate measures should be taken to improve the effective use of clinics. (2.89) 5.50 The inpatient facility should be closed and robust arrangements made to ensure that boys with acute health needs are transferred to hospital or managed in the prison with support from health services. (2.90) 5.51 A pharmacist led team, including cover for absence, should ensure robust medicines governance. Pharmacy led clinics, clinical audits and medication reviews should be conducted regularly. (2.102) 5.52 Two staff should be present during the administration of a controlled drug in line with the standard operating procedure and best practice. (2.103) 5.53 There should be a robust system for ensuring that boys receive prescribed medicines when attending court. (2.104) 5.54 All prison staff should receive regular mental health awareness training. (2.117) Section 5. Recommendations and housekeeping points HMYOI Wetherby and Keppel unit 67 Catering 5.55 Boys should be able to dine in association for all meals. (2.124, repeated recommendation Wetherby 2.109) 5.56 The fabric and painting programme for the catering department should be improved to prevent potential hygiene hazards. (2.125) 5.57 Boys from across the establishment should have the opportunity to work in the kitchen to gain qualifications in catering. (2.126) Time out of cell 5.58 The core day should be revised to meet the needs of the young population at Wetherby and Keppel. (3.4) 5.59 Boys should be given the opportunity to spend at least one hour in the open air every day. (3.5) Education, learning and skills 5.60 Managers should improve their collection, analysis and use of data to monitor more accurately participation in and the impact of the provision. (3.14) 5.61 The quality of outreach provision should be improved further by ensuring that all planned interventions are delivered in appropriate surroundings. (3.20) 5.62 The support provided to boys on all courses should be improved so that they make good progress from their starting points and achieve their planned qualifications. (3.29) 5.63 The quality of outreach provision should be further improved by ensuring that all planned interventions are delivered in appropriate surroundings. (3.30) 5.64 The analysis of data should be improved so that use of the library and associated services can be monitored. (3.45) 5.65 The range of activities which promote literacy should be enhanced, including the introduction of Storybook Dads. (3.46) Physical education and healthy living 5.66 All boys should have free access to drinking water while exercising. (3.53) 5.67 Regime constraints should not result in cancelled sessions. (3.54) 5.68 The ventilation in the shower room of the sports hall should be improved to control temperature and humidity. (3.55) Pre-release and resettlement 5.69 Appropriate data should be systematically collected to determine the resettlement and reoffending outcomes for boys who leave Wetherby and the Keppel unit. (4.8) Section 5. Recommendations and housekeeping points 68 HMYOI Wetherby and Keppel unit Training planning and remand management 5.70 Staff from all relevant departments should be represented at training planning or remand management reviews or submit a detailed report if they cannot attend. (4.14, repeated recommendation Wetherby 4.12) 5.71 Training and remand planning targets should be individual and focused on addressing identified risks of reoffending and harm. (4.15) 5.72 Attendance at the monthly interdepartmental risk management board meeting should include representatives from all key departments. (4.20) 5.73 A robust and consistent management plan should be in place for all boys subject to MAPPA. Caseworkers should work closely with YOTs to ensure that cases are identified and boys subject to MAPPA level two or three should be monitored at the monthly IRMB meeting. (4.21) 5.74 Boys identified as at risk of serious harm should be prioritised for engagement and appropriate interventions. (4.22) Reintegration planning 5.75 Boys should be given written and electronic information on education and training opportunities at Wetherby. (4.38) 5.76 Use of the virtual campus should be enhanced to create CVs and develop job search skills. (4.39) 5.77 All boys should receive comprehensive advice and guidance on finance, benefit and debt. (4.47) 5.78 Technology should be used to support family relationships. (4.51) 5.79 Visitors should be able to buy hot food and the facilities for children visiting should be improved. (4.52) 5.80 Robust arrangements should be put in place to ensure that all boys convicted of a sexual offence are assessed and that work to reduce the risk they present is carried out efficiently. (4.61) Examples of good practice 5.81 CCTV of ACCT observations by night staff was monitored for one wing each week, to check that the required observations had been carried out. (1.40) 5.82 Health care support workers contributed to the prison induction programme, which helped boys understand how to use health services and provided an opportunity to deliver basic health education information. (2.81) 5.83 The printed list used by nurses and technicians gave clear details of boys due to receive medicines, including notes about specific issues, and supported safe medicines administration. (2.105) Section 5. Recommendations and housekeeping points HMYOI Wetherby and Keppel unit 69 5.84 The Family Talk service was an innovative intervention to help boys to rebuild relationships with their family. (4.53) Section 5. Recommendations and housekeeping points 70 HMYOI Wetherby and Keppel unit Section 6 – Appendix I: Inspection team HMYOI Wetherby and Keppel unit 71 Section 6. Appendices Appendix I: Inspection team Peter Clarke Chief inspector Deborah Butler Team leader Ian Dickens Inspector Angela Johnson Inspector Martin Kettle Inspector Ian Macfadyen Inspector Keith McInnis Inspector Angus Mulready-Jones Inspector Gordon Riach Inspector Andy Rooke Inspector Paul Roberts Substance misuse inspector Nicola Rabjohns Health services inspector Noor Mohammed Pharmacist Malcolm Irons Care Quality Commission inspector Gerard McGrath Ofsted inspector Steven Oliver-Watts Ofsted inspector Jayne Price Observer Tim McSweeney Researcher Helen Ranns Researcher Natalie-Anne Hall Researcher Sophie Skinner Researcher Heidi Webb Researcher Section 6 – Appendix I: Inspection team 72 HMYOI Wetherby and Keppel unit Section 6 – Appendix II: Progress on recommendations from the last report, Wetherby HMYOI Wetherby and Keppel unit 73 Appendix II: Progress on recommendations from the last report, Wetherby The following is a summary of the main findings from the last report and a list of all the recommendations made, organised under the four tests of a healthy prison. The reference numbers at the end of each recommendation refer to the paragraph location in the previous report. If a recommendation has been repeated in the main report, its new paragraph number is also provided. Safety Children and young people, particularly the most vulnerable, are held safely. At the last inspection in 2015, boys continued to spend too long at court and frequently arrived at Wetherby late. They were treated well on arrival. The reception and first night procedures were sound but the location of different groups of boys on the first night unit was not appropriate. Some boys did not receive a proper induction. Child protection procedures were effective but Safeguarding arrangements required some improvements. Levels of self-harm had reduced slightly and vulnerable boys were looked after well. Most elements of discipline were managed well, although the rewards and sanctions scheme was not motivational. Evidence showed that the use of force had increased and the governance associated with it was not sufficiently accountable. The care and separation unit continued to provide an unsuitable environment for boys. Levels of violence remained high and serious incidents were becoming more common. Some of these had resulted in staff sustaining very serious injuries. The current arrangements to deal with violence were having limited impact. Outcomes for children and young people were not sufficiently good against this healthy prison test. Main recommendations The issue of excessive time spent in court cells and associated late arrivals should be resolved as a priority. (S76) Not achieved The separation and care unit should be improved so that it is a suitable environment in which to work with difficult and challenging boys. All boys in the separation and care unit should have detailed care and reintegration plans, based on an initial and ongoing assessment of their risks and needs, with access to as full a regime as possible and with specific and time-bound targets. (S77) Partially achieved An effective, comprehensive strategy should be developed in order to understand and reduce the high levels of violence among boys. (S78) Partially achieved Recommendations Boys should not be transported with adult prisoners. (1.4) Not achieved All new arrivals should be given the opportunity to speak to a peer mentor before they are locked up for the night. (1.13) Not achieved (Recommendation repeated, 1.14) Section 6 – Appendix II: Progress on recommendations from the last report, Wetherby 74 HMYOI Wetherby and Keppel unit First night risk management plans should be relevant to the young person’s needs and identified risks, and managers should monitor quality through robust quality assurance. (1.14) Not achieved (Recommendation repeated, 1.15) All new arrivals should receive a good quality induction to the prison. (1.15) Not achieved (Recommendation repeated, 1.16) Numbers should be added to pin phones quickly so that boys can maintain contact with their families on arrival. (1.16) Partially achieved Formal systems should be fully developed to support victims of bullying. (1.38) Not achieved The quality of care maps should be improved. (1.46) Not achieved All aspects of behaviour management should be included in the strategy. Thorough monitoring should be carried out to identify trends and actions taken to address issues that arise. (1.50) Partially achieved Staff undertaking mediation should be trained in its use and the use of mediation should be monitored. (1.51) Not achieved All strip-searching should be monitored by the safeguarding children strategy committee. (1.63) Not achieved The analysis of data on levels of violence should be improved. (1.74) Partially achieved Use of force documentation should be completed as soon as possible after an incident. (1.81) Not achieved Use of force should be monitored by the safeguarding committee and all incidents should be reviewed quickly after the incident has taken place. (1.82) Not achieved MMPR specialist staff should not be redeployed to other duties. (1.83) Not achieved All boys should be seen by health care staff immediately after an incident of use of force. (1.84) Not achieved Boys in the separation and care unit should be able to have a shower and make a telephone call every day. (1.92) Not achieved Use of the separation and care unit should be monitored by the safeguarding committee and kept under constant review. (1.93) Not achieved The prison and the YPDASS should work together to ensure that all one-to-one sessions with boys take place in suitably respectful and therapeutic environments and not through closed cell doors. (1.102) Achieved Section 6 – Appendix II: Progress on recommendations from the last report, Wetherby HMYOI Wetherby and Keppel unit 75 Respect Children and young people are treated with respect for their human dignity. At the last inspection in 2015, the living conditions were reasonable. Relationships between staff and boys were positive and staff remained confident about challenging poor behaviour. Boys from minority groups were mostly well supported. Boys’ religious needs were well catered for. Responses to some complaints did not address the issues raised. Boys received better support in relation to legal rights. Health care provision was reasonably good. Boys were relatively positive about the food. Outcomes for children and young people were reasonably good against this healthy prison test. Recommendations Cells should have appropriate storage facilities and adequately screened toilets with seats and lids. (2.8) Partially achieved Showers should be sufficiently hot and kept free of graffiti. (2.9) Partially achieved Boys on remand should be able to wear their own clothes. (2.10) Not achieved (Recommendation repeated, 2.12) Personal officers should introduce themselves to boys as soon as possible after arrival, and undertake and record regular and meaningful welfare checks. (2.17) Not achieved (Recommendation repeated, 2.20) The equality policy should be updated. (2.25) Not achieved (Recommendation repeated, 2.28) The poor perceptions of safety by boys who consider themselves to have a disability should be addressed. (2.37) Not achieved (Recommendation repeated, 2.42) Consultation and peer support groups should be held for all boys with protected characteristics. (2.38) Not achieved (Recommendation repeated, 2.41) All responses to complaints should be timely, should address the issue and should be underpinned by a robust quality assurance process. (2.49) Achieved There should be a full health needs assessment to ensure that the services commissioned meet the needs of the population. (2.65) Not achieved All staff should have regular recorded clinical and managerial supervision. (2.66) Achieved All areas for the treatment of patients should meet infection control standards and be fit for purpose. (2.67) Not achieved Section 6 – Appendix II: Progress on recommendations from the last report, Wetherby 76 HMYOI Wetherby and Keppel unit Boys should be able to complain about health services through a well publicised confidential system. (2.68) Achieved An effective incident reporting and monitoring system should be established and outcomes analysed to improve service delivery. (2.69) Achieved Barrier protection should be available supported by a policy appropriate to the needs of boys. (2.70) Achieved Boys should have timely access to an optician. (2.80) Achieved The failure-to-attend rate for all clinics should be investigated and appropriate measures taken to improve the use of clinics. (2.81) Partially achieved A pharmacist should visit the establishment regularly to check the systems in operation and support the pharmacy technician. Pharmacy led clinics, clinical audit and medication review should be provided. (2.89) Partially achieved There should be two staff present during the administration of a controlled drug in line with best practice. (2.90) Not achieved There should be an oral health promotion strategy which embraces national guidance and provides an excellent standard of oral health promotion. (2.97) No longer relevant Continuing mental health awareness training should be established for custody staff. (2.103) Not achieved Boys should have regular planned interventions without disruption or cancellation. (2.104) Achieved Boys should be able to dine in association for all meals. (2.109) Not achieved (Recommendation repeated, paragraph 2.124) More boys should have the opportunity to work in the kitchen and local hospitality industry, and gain qualifications in catering (2.110) Partially achieved Boys should be able to place an order with the prison shop within 24 hours of their arrival. (2.115) Not achieved (Recommendation repeated, 2.131) The content of the reception packs should be reviewed in consultation with boys to ensure it meets their needs until they receive their first full order. (2.116) Achieved Section 6 – Appendix II: Progress on recommendations from the last report, Wetherby HMYOI Wetherby and Keppel unit 77 Purposeful activity Children and young people are able, and expected, to engage in activity that is likely to benefit them. At the last inspection in 2015, boys had slightly less time out of their cell than previously. The significant minority of boys on restricted regimes received inadequate amounts of time out of their cell each day. Leadership and management of learning and skills were good. The quality of teaching and learning was also good, as was behaviour management. There was an appropriate range of provision for learning and skills. Outcomes were good but there was a need to ensure that boys did not drop out of courses, particularly functional skills. Access to the library was poor but access to the gym was good. Overall, Ofsted’s judgement was that provision was good. Outcomes for children and young people were reasonably good against this healthy prison test. Recommendations All boys should receive a full regime. (3.6) Not achieved Boys should be given the opportunity to spend at least one hour in the open air every day. (3.7) Not achieved All prison departments should cooperate to ensure that more boys attend their planned activities. (3.15) Not achieved The Manchester College should improve their analysis of data to better inform curriculum planning and allocation. (3.16) Not achieved Teachers should be encouraged to extend their subject expertise by linking with good providers in the community. (3.17) Not achieved Allocation procedures should be improved to ensure that all places are used and that boys are placed on courses most appropriate to their needs. (3.22) Achieved When the curriculum is reviewed under transforming youth custody, greater attention should be placed to providing progression routes in vocational areas through qualifications that will enable learners to access work or further training on release. (3.23) Not achieved The Manchester College should share the best practice demonstrated by their most effective teachers to help less skilled and experienced staff improve the content and delivery of their lessons. (3.28) Achieved The planned replacement of IT equipment and software should be carried out as a priority. (3.29) Achieved Section 6 – Appendix II: Progress on recommendations from the last report, Wetherby 78 HMYOI Wetherby and Keppel unit TMC and prison staff should work together to reduce the number of boys who fail to complete their functional skills qualifications. (3.35) Not achieved Teachers should provide boys with detailed advice on how they can improve their work. (3.36) Achieved All learners should receive information about library services at induction and should be able to use the library at least once a week. (3.40) Not achieved The showers should be refurbished as a priority. (3.47) Achieved The collective initiative between PE, psychology and programmes staff to address poor behaviour patterns in boys should be reinstated. (3.48) Not achieved The prison should provide opportunities for boys to play against visiting teams from the community. (3.49) Not achieved Resettlement Children and young people are effectively helped to prepare for their release back into the community and to reduce the likelihood of reoffending. At the last inspection in 2015, the strategic management of resettlement remained effective and good links had been established with community partners. The planning arrangements were reliable and support for looked-after children had been extended to include children in need. Public protection arrangements were good. Improvements had been made to some of the resettlement pathways. Some very good work had been carried out to support boys transferring to the adult estate. Late release was being used effectively to encourage boys to make more constructive use of their time in custody. Distance from home was an ever greater problem, although some visits arrangements had improved. Programmes continued to be run efficiently but there was no provision for boys convicted of a sexual offence. Outcomes for children and young people were good against this healthy prison test. Recommendations There should be a systematic collection of resettlement and re-offending outcomes for boys who leave Wetherby. (4.8) Not achieved Staff from all relevant departments should be represented at training planning or remand management reviews or submit a detailed report if they cannot attend. (4.12) Partially achieved (Recommendation repeated, 4.14) Operational links between the casework team and The Manchester College should be strengthened to improve ROTL opportunities and resettlement outcomes. (4.28) Achieved Section 6 – Appendix II: Progress on recommendations from the last report, Wetherby HMYOI Wetherby and Keppel unit 79 Alternative means of facilitating contact between boys and their families, making use of widely available technology, should be provided to supplement visits. (4.39) Not achieved There should be no limit on the number of visits remanded boys can receive. (4.40) Not achieved The visitors' centre and visits hall should offer a better environment, including supervised children’s play areas and a wider and healthier range of refreshments. (4.41) Not achieved Gaps in the provision of necessary services and interventions should not occur because of changes to contractual arrangements. (4.46) Not achieved Section 6 – Appendix II: Progress on recommendations from the last report, Wetherby 80 HMYOI Wetherby and Keppel unit Section 6 – Appendix III: Progress on recommendations from the last report, Keppel unit HMYOI Wetherby and Keppel unit 81 Appendix III: Progress on recommendations from the last report, Keppel unit The following is a summary of the main findings from the last report and a list of all the recommendations made, organised under the four tests of a healthy prison. The reference numbers at the end of each recommendation refer to the paragraph location in the previous report. If a recommendation has been repeated in the main report, its new paragraph number is also provided. Safety Children and young people, particularly the most vulnerable, are held safely. At the last inspection in 2015, too many boys arrived at Keppel late at night. Support during early days in custody was very good. Safeguarding and child protection procedures were effective. Care planning meetings were regular and reasonably effective. Many boys displayed self-harming behaviour and staff cared for them well. Many boys said they had been victimised by other boys and staff provided good support to them and challenged bullies. New behaviour management procedures addressed poor behaviour effectively. Security was proportionate. Staff worked to de-escalate incidents, but the recording and monitoring of managing and minimising physical restraint (MMPR) were poor. Adjudications were conducted well. Substance misuse services were reasonably good. Outcomes for children and young people were good against this healthy prison test. Recommendations Boys should not be transported with adults and should arrive at the establishment before 7pm. (1.5) Not achieved The enhanced observation of new arrivals should meet all the needs of boys new to the unit. (1.15) Partially achieved The care planning process should ensure that there is ongoing assessment and review of boys’ needs and that these needs are addressed by targeted services. Care plans should be readily understood by boys and staff. (1.26) Partially achieved Key staff should be trained to handle a disclosure of abuse made to them by a child. (1.34) Achieved The gated cell should be replaced by a care suite suitable for vulnerable boys. (1.48) Not achieved The safeguarding committee should scrutinise the use of anti-ligature clothing and constant observations, particularly in the gated cell. (1.49) Achieved All unit staff should be trained in managing self-harm incidents. (1.50) Not achieved Quality assurance of minor reports should be regularly undertaken and recorded. (1.73) Not achieved Section 6 – Appendix III : Progress on recommendations from the last report, Keppel unit 82 HMYOI Wetherby and Keppel unit Pain compliance techniques should not be used. (1.85) Not achieved All use of force dossiers should be completed. (1.86) Not achieved Boys in the separation and care unit should be able to have a shower and make a telephone call every day. (1.91) Not achieved The YPDASS should continue to provide a dedicated worker on the Keppel unit to ensure an adequate level of care for boys are in most need. (1.98) Achieved Respect Children and young people are treated with respect for their human dignity. At the last inspection in 2015, residential units were clean and provided a decent environment. Outdoor areas were therapeutic and well maintained. Relationships between boys and staff were excellent. The diverse needs of boys were identified and met. Faith provision was good. Complaints were well managed. Health services met the needs of boys well. The quality of food was good. Outcomes for children and young people were good against this healthy prison test. Recommendations All boys should be allowed to wear their own clothes subject to security considerations. (2.8) Not achieved In order to help prevent discrimination towards boys from all backgrounds, diversity monitoring specific to the unit should be developed. (2.24) Not achieved The reasons for the underrepresentation on the unit of boys from minority ethnic and Muslim backgrounds should be investigated. (2.32) Not achieved (Recommendation repeated, 2.43) Foreign national boys under threat of deportation should have access to specialist legal advice. (2.33) Not achieved (Recommendation repeated, 2.44) There should be a full health needs assessment to ensure that the services commissioned meet the needs of the population. (2.61) Not achieved All staff should have regular recorded clinical and managerial supervision to enable them to work effectively. (2.62) Achieved The floor in the treatment room should be sealed to meet infection control standards. (2.63) Not achieved Section 6 – Appendix III: Progress on recommendations from the last report, Keppel unit HMYOI Wetherby and Keppel unit 83 Boys should be able to complain about health services through a well publicised confidential system. (2.64) Achieved Boys should have timely access to an optician and dentist. (2.74) Achieved Pharmacy-led clinics, clinical audit and medication reviews should be provided. (2.80) Partially achieved Controlled drugs should be stored in a secure, legally compliant cabinet. (2.81) Achieved Boys should have regular planned interventions without disruption or cancellation because of custody staff levels. (2.92) Achieved Regular mental health awareness training for custody staff should be established. (2.93) Not achieved The fabric of the kitchen building should be improved to remove potential hygiene hazards such as the paintwork and damaged floor. (2.103) Not achieved Keppel unit boys should be given the opportunity to work and train in the kitchen. (2.104) Not achieved Boys should be able to place an order with the prison shop within 24 hours of their arrival. (2.108) Not achieved (Recommendation repeated, 2.131) Purposeful activity Children and young people are able, and expected, to engage in activity that is likely to benefit them. At the last inspection in 2015, time out of cell was good. Management of activities was effective. The range of provision was adequate, although better for boys staying for shorter periods. Teaching, learning and assessment were of good quality. Boys were able to develop excellent life skills through some innovative projects. The library was adequate. The gym provided good facilities. Outcomes for children and young people were good against this healthy prison test. Recommendations All boys should be afforded the opportunity to exercise in the open air daily. (3.7) Achieved A robust prison self-assessment process should identify areas for improvement in the unit. (3.14) Achieved Section 6 – Appendix III : Progress on recommendations from the last report, Keppel unit 84 HMYOI Wetherby and Keppel unit Analysis and use of data should allow for improved identification and investigation of trends and for effective evaluation of provision. (3.15) Achieved Boys, especially those serving longer sentences, should have more opportunities to progress to qualifications above level one, including a wide range of GCSEs. (3.20) Achieved There should be effective use of information learning technology, including the virtual campus, to help teachers deliver more interactive learning. (3.27) Achieved All necessary repairs should be carried out to ensure the PE facilities are well maintained and drinking water should be made available in the gym. (3.46) Achieved Resettlement Children and young people are effectively helped to prepare for their release back into the community and to reduce the likelihood of reoffending. At the last inspection in 2015, the reducing reoffending strategy was good. Public protection work was managed well. Boys had easy access to caseworkers and sentence planning work was good. Looked-after children received effective support. Reintegration planning and pre-release work were good. Provision on most pathways was reasonable, but not enough was done to help boys keep in touch with their families and there had been a gap in services for boys with sexual offending needs. There was no systematic post-release follow up. Outcomes for children and young people were good against this healthy prison test. Recommendations Resettlement and reoffending outcomes for boys who leave the unit should be systematically collected. (4.8) Not achieved A transitions policy should be developed for the unit. (4.9) Achieved The College should provide sufficient staff to ensure that boys have appropriate access to information, advice and guidance throughout their custody. (4.30) Achieved All boys should have access to a pre-release programme to help them develop and focus on plans for release. (4.31) Partially achieved Technology such as Skype should be used to help boys maintain contact with their families. (4.41) Not achieved There should be no limit on the number of visits remanded boys can receive. (4.42) Not achieved Section 6 – Appendix III: Progress on recommendations from the last report, Keppel unit HMYOI Wetherby and Keppel unit 85 All visitors should have the opportunity to buy hot food. (4.43) Not achieved The Youth Justice Board should ensure that future gaps in the provision of necessary services and interventions should not occur as a result of changes to contractual arrangements. (4.47) Not achieved Section 6 – Appendix III : Progress on recommendations from the last report, Keppel unit 86 HMYOI Wetherby and Keppel unit Section 6 – Appendix IV: Establishment population profile HMYOI Wetherby and Keppel unit 87 Appendix IV: Establishment population profile Please note: the following figures were supplied by the establishment and any errors are the establishment’s own. Population breakdown by: Status Number of young people % Sentenced 219 81.4 Recall 2 0.7 Convicted unsentenced Remand 48 17.8 Detainees Total 269 100 Age Number of young people % 15 years 8 3 16 years 58 21.6 17 years 162 60.2 18 years 41 15.2 Total 269 100 Nationality Number of young people % British 242 90.3 Foreign nationals 26 9.7 Total 268 100 Ethnicity Number of young people % White British 179 66.5 Irish 0 0 Gypsy/Irish Traveller 1 0.4 Other white 16 5.9 Mixed White and black Caribbean 15 5.6 White and black African 3 1.1 White and Asian 1 0.4 Other mixed 2 0.7 Asian or Asian British Indian 1 0.4 Pakistani 13 4.8 Bangladeshi 6 2.2 Chinese 1` 0.4 Other Asian 6 2.2 Black or black British Caribbean 10 3.7 African 4 1.5 Other black 8 3 Other ethnic group Section 6 – Appendix IV: Establishment population profile 88 HMYOI Wetherby and Keppel unit Arab Other ethnic group 3 1.1 Not stated Total 269 100 Religion Number of young people % Baptist Church of England 23 8.6 Roman Catholic 39 14.5 Other Christian denominations 33 12.3 Muslim 40 14.9 Sikh 1 0.4 Hindu Buddhist Jewish Other 2 0.7 No religion 130 48.3 Not stated 1 0.4 Total 269 100 Other demographics Number of young people % Gypsy/Romany/Traveller 1 0.4 Total 1 0.4 Sentenced only – length of stay by age Length of stay <1 mth 1–3 mths 3–6 mths 6–12 mths 1–2 yrs 2 yrs + 4 yrs + Total Age 15 years 2 2 0 0 0 0 0 4 16 years 3 14 13 13 6 0 0 49 17 years 11 38 29 39 11 0 0 128 18 years 1 10 15 6 6 0 0 38 Total 17 64 57 58 23 0 0 219 Unsentenced only – length of stay by age Length of stay <1 mth 1–3 mths 3–6 mths 6–12 mths 1–2 yrs 2 yrs+ 4 yrs + Total Age 15 years 2 1 1 4 16 years 3 3 3 9 17 years 13 16 5 34 18 years 1 1 1 3 Total 18 21 10 1 50 Section 6 – Appendix IV: Establishment population profile HMYOI Wetherby and Keppel unit 89 Main offence Number of young people % Violence against the person Sexual offences Burglary Robbery Theft and handling Fraud and forgery Drugs offences Other offences Offence not recorded / holding warrant Total Number of DTOs by age and full sentence length, including the time in the community Sentence 4 mths 6 mths 8 mths 10 mths 12 mths 18 mths 24 mths Recall Total Age 15 years 16 years 2 2 2 6 17 years 2 1 2 5 10 20 18 years 3 2 2 5 12 Total 5 1 6 9 17 38 Number of Section 91s, (determinate sentences only) by age and length of sentence Sentence Under 2 yrs 2–3 yrs 3–4 yrs 4–5 yrs 5 yrs + Recall Total Age 15 years 16 years 14 14 17 years 27 27 18 years 3 3 Total 44 44 Number of indeterminate sentences by age Age Total 15 years 0 0 16 years 3 3 17 years 6 6 18 years 1 1 Total 10 10 Section 6 – Appendix IV: Establishment population profile 90 HMYOI Wetherby and Keppel unit Section 6 – Appendix V: Summary of children and young people questionnaires and interviews, Wetherby HMYOI Wetherby and Keppel unit 91 Appendix V: Summary of children and young people questionnaires and interviews, Wetherby Children and young people survey methodology A voluntary, confidential and anonymous survey of the population of young people (15–18 years) was carried out by HM Inspectorate of Prisons. Sampling Questionnaires were offered to all young people. Distributing and collecting questionnaires Every attempt was made to distribute the questionnaires to respondents individually. This gave researchers an opportunity to explain the purpose of the survey and to answer respondents’ questions. We also stressed the voluntary nature of the survey and provided assurances about confidentiality and the independence of the Inspectorate. This information is also provided in writing on the front cover of the questionnaire. Interviews were offered to any young person who could not read or write in English, or who had literacy difficulties. Respondents were not asked to put their names on their questionnaire, although their responses could be identified back to them in line with child protection requirements. In order to ensure confidentiality, respondents were asked to seal their completed questionnaire in the envelope provided and either hand it back to a member of the research team at a specified time or leave it in their room for collection. Refusals were noted and no attempts were made to replace them. Survey response At the time of the survey on 22 February 2016 the young person population at HMYOI Wetherby was 224. Questionnaires were distributed to all 224 young people. We received a total of 201 completed questionnaires, a response rate of 90%. This included one questionnaire completed via interview. Four respondents refused to complete a questionnaire and 19 questionnaires were not returned. Wing/unit Number of completed survey returns B 26 C 45 D 44 E 43 F 40 Segregation unit 3 Section 6 – Appendix V: Summary of children and young people questionnaires and interviews, Wetherby 92 HMYOI Wetherby and Keppel unit Presentation of survey results and analyses Over the following pages we present the survey results for HMYOI Wetherby. First a full breakdown of responses is provided for each question. In this full breakdown all percentages, including those for filtered questions, refer to the full sample. Percentages have been rounded and therefore may not add up to 100%. We also present a number of comparative analyses. In all the comparative analyses that follow, statistically significant16 differences are indicated by shading. Results that are significantly better are indicated by green shading, results that are significantly worse are indicated by blue shading. If the difference is not statistically significant there is no shading. Orange shading has been used to show a statistically significant difference in young people’s background details. Filtered questions are clearly indented and preceded by an explanation of how the filter has been applied. Percentages for filtered questions refer to the number of respondents filtered to that question. For all other questions, percentages refer to the entire sample. All missing responses have been excluded from analyses. Percentages shown in the full breakdown may differ slightly from those shown in the comparative analyses. This is because the data have been weighted to enable valid statistical comparison between establishments. The following comparative analyses are presented:  The current survey responses from HMYOI Wetherby in 2016 compared with responses from young people surveyed in all other young offender institutions. This comparator is based on all responses from young people surveys carried out in five YOIs since April 2015.  The current survey responses from HMYOI Wetherby in 2016 compared with the responses of young people surveyed at HMYOI Wetherby in 2015.  A comparison within the 2016 survey between the responses of white young people and those from a black and minority ethnic group.  A comparison within the 2016 survey between the responses of Muslim young people and nonMuslim young people.  A comparison within the 2016 survey between the responses of young people who consider themselves to have a disability and those who do not consider themselves to have a disability.  A comparison within the 2016 survey between responses of young people who have been in local authority care and those who have not been in local authority care.  A best and worst wing analysis within the 2016 survey. 16 A statistically significant difference between the two samples is one that is unlikely to have arisen by chance alone, and can therefore be assumed to represent a real difference between the two populations. In order to appropriately adjust pvalues in light of multiple testing, p<0.01 was considered statistically significant for all comparisons undertaken. This means there is only a 1% likelihood that the difference is due to chance. Section 6 – Appendix V: Summary of children and young people questionnaires and interviews, Wetherby HMYOI Wetherby and Keppel unit 93 Survey summary SECTION 1: ABOUT YOU Q1 How old are you? 15 ....................................................................................................................................................... 7 (4%) 16 ....................................................................................................................................................... 44 (22%) 17 ....................................................................................................................................................... 116 (58%) 18 ....................................................................................................................................................... 33 (17%) Q2 Are you a British citizen? Yes.......................................................................................................................................................... 189 (95%) No........................................................................................................................................................... 9 (5%) Q3 Do you understand spoken English? Yes.......................................................................................................................................................... 198 (100%) No........................................................................................................................................................... 0 (0%) Q4 Do you understand written English? Yes.......................................................................................................................................................... 196 (99%) No........................................................................................................................................................... 1 (1%) Q5 What is your ethnic origin? White - British ....................................................................................................................................... 123 (62%) White - Irish .......................................................................................................................................... 5 (3%) White - Other........................................................................................................................................ 8 (4%) Black or Black British - Caribbean ...................................................................................................... 9 (5%) Black or Black British - African............................................................................................................ 6 (3%) Black or Black British - Other.............................................................................................................. 2 (1%) Asian or Asian British - Indian ............................................................................................................. 1 (1%) Asian or Asian British - Pakistani......................................................................................................... 11 (6%) Asian or Asian British - Bangladeshi.................................................................................................... 5 (3%) Asian or Asian British - Chinese........................................................................................................... 0 (0%) Asian or Asian British - Other.............................................................................................................. 2 (1%) Mixed race - White and Black Caribbean ......................................................................................... 17 (9%) Mixed race - White and Black African............................................................................................... 4 (2%) Mixed race - White and Asian ............................................................................................................ 2 (1%) Mixed race - Other............................................................................................................................... 3 (2%) Arab........................................................................................................................................................ 0 (0%) Other ethnic group ............................................................................................................................... 1 (1%) Q6 What is your religion? None....................................................................................................................................................... 76 (39%) Church of England ................................................................................................................................ 37 (19%) Catholic.................................................................................................................................................. 44 (22%) Protestant............................................................................................................................................... 4 (2%) Other Christian denomination ............................................................................................................. 4 (2%) Buddhist ................................................................................................................................................. 1 (1%) Hindu ..................................................................................................................................................... 0 (0%) Jewish ..................................................................................................................................................... 0 (0%) Muslim ................................................................................................................................................... 30 (15%) Sikh......................................................................................................................................................... 0 (0%) Q7 Do you consider yourself to be Gypsy/Romany/Traveller? Yes...................................................................................................................................................... 8 (4%) Section 6 – Appendix V: Summary of children and young people questionnaires and interviews, Wetherby 94 HMYOI Wetherby and Keppel unit No....................................................................................................................................................... 179 (92%) Don't know........................................................................................................................................ 7 (4%) Q8 Do you have any children? Yes...................................................................................................................................................... 14 (7%) No....................................................................................................................................................... 182 (93%) Q9 Do you consider yourself to have a disability (i.e. do you need help with any long-term physical, mental or learning needs)? Yes...................................................................................................................................................... 32 (16%) No....................................................................................................................................................... 164 (84%) Q10 Have you ever been in local authority care? Yes...................................................................................................................................................... 57 (29%) No....................................................................................................................................................... 138 (71%) SECTION 2: ABOUT YOUR SENTENCE Q1 Are you sentenced? Yes.......................................................................................................................................................... 164 (82%) No - unsentenced/on remand ............................................................................................................. 35 (18%) Q2 How long is your sentence (the full DTO sentence)? Not sentenced....................................................................................................................................... 35 (18%) Less than 6 months.............................................................................................................................. 28 (14%) 6 to 12 months..................................................................................................................................... 32 (16%) More than 12 months, up to 2 years................................................................................................. 41 (21%) More than 2 years................................................................................................................................ 55 (28%) Indeterminate sentence for public protection (IPP)........................................................................... 7 (4%) Q3 How long have you been in this establishment? Less than 1 month............................................................................................................................ 21 (11%) 1 to 6 months................................................................................................................................... 102 (51%) More than 6 months, but less than 12 months............................................................................ 45 (23%) 12 months to 2 years....................................................................................................................... 30 (15%) More than 2 years............................................................................................................................ 2 (1%) Q4 Is this your first time in custody in a YOI, secure children's home or secure training centre? Yes.......................................................................................................................................................... 128 (65%) No........................................................................................................................................................... 70 (35%) SECTION 3: COURTS, TRANSFERS AND ESCORTS Q1 On your most recent journey here, did you feel safe? Yes.......................................................................................................................................................... 150 (76%) No........................................................................................................................................................... 25 (13%) Don't remember ................................................................................................................................... 22 (11%) Q2 On your most recent journey here, were there any adults (over 18) or a mix of males and females travelling with you? Yes.......................................................................................................................................................... 73 (37%) No........................................................................................................................................................... 93 (47%) Don't remember ................................................................................................................................... 33 (17%) Q3 On your most recent journey here, how long did you spend in the van? Less than 2 hours ................................................................................................................................. 69 (35%) 2 to 4 hours........................................................................................................................................... 99 (50%) Section 6 – Appendix V: Summary of children and young people questionnaires and interviews, Wetherby HMYOI Wetherby and Keppel unit 95 More than 4 hours ............................................................................................................................... 18 (9%) Don't remember ................................................................................................................................... 12 (6%) Q4 On your most recent journey here, were you offered a toilet break? My journey was less than 2 hours ................................................................................................. 69 (35%) Yes...................................................................................................................................................... 21 (11%) No....................................................................................................................................................... 102 (52%) Don't remember ............................................................................................................................... 5 (3%) Q5 On your most recent journey here, were you offered anything to eat or drink? My journey was less than 2 hours...................................................................................................... 69 (35%) Yes.......................................................................................................................................................... 56 (29%) No........................................................................................................................................................... 64 (33%) Don't remember ................................................................................................................................... 6 (3%) Q6 On your most recent journey here, how did you feel you were treated by the escort staff? Very well................................................................................................................................................. 29 (15%) Well........................................................................................................................................................ 76 (38%) Neither................................................................................................................................................... 60 (30%) Badly....................................................................................................................................................... 13 (7%) Very badly.............................................................................................................................................. 8 (4%) Don't remember ................................................................................................................................... 12 (6%) Q7 Before you arrived here, did you receive any information to help you prepare for coming here? Yes - and it was helpful.................................................................................................................... 19 (10%) Yes - but it was not helpful.............................................................................................................. 29 (15%) No - I received no information ........................................................................................................ 129 (65%) Don't remember ............................................................................................................................... 22 (11%) SECTION 4: FIRST DAYS Q1 How long were you in reception? Less than 2 hours ................................................................................................................................. 144 (72%) 2 hours or longer .................................................................................................................................. 41 (21%) Don't remember .................................................................................................................................. 15 (8%) Q2 When you were searched, was this carried out in a respectful way? Yes.......................................................................................................................................................... 162 (81%) No........................................................................................................................................................... 19 (10%) Don't remember/Not applicable ......................................................................................................... 18 (9%) Q3 How well did you feel you were treated in reception? Very well................................................................................................................................................. 33 (17%) Well........................................................................................................................................................ 95 (48%) Neither................................................................................................................................................... 54 (27%) Badly....................................................................................................................................................... 11 (6%) Very badly.............................................................................................................................................. 4 (2%) Don't remember ................................................................................................................................... 3 (2%) Q4 When you first arrived here, did staff ask if you needed help or support with any of the following things? (Please tick all that apply to you.) Not being able to smoke ....................... 94 (49%) Money worries.......................................... 29 (15%) Loss of property ...................................... 44 (23%) Feeling worried/upset/needing someone to talk to .................................. 66 (34%) Feeling scared.......................................... 51 (26%) Health problems...................................... 96 (50%) Gang problems........................................ 51 (26%) Getting phone numbers .......................... 60 (31%) Section 6 – Appendix V: Summary of children and young people questionnaires and interviews, Wetherby 96 HMYOI Wetherby and Keppel unit Contacting family.................................... 94 (49%) Staff did not ask me about any of these.......................................................... 43 (22%) Q5 When you first arrived here, did you have any of the following problems? (Please tick all that apply to you.) Not being able to smoke ....................... 99 (53%) Money worries.......................................... 23 (12%) Loss of property ...................................... 20 (11%) Feeling worried/upset/needing someone to talk to .................................. 30 (16%) Feeling scared.......................................... 27 (15%) Health problems...................................... 18 (10%) Gang problems........................................ 15 (8%) Getting phone numbers .......................... 55 (30%) Contacting family.................................... 53 (28%) I did not have any problems................... 43 (23%) Q6 When you first arrived here, were you given any of the following? (Please tick all that apply to you.) Toiletries/basic items........................................................................................................................ 169 (85%) The opportunity to have a shower.................................................................................................. 44 (22%) Something to eat............................................................................................................................... 155 (78%) A free phone call to friends/family.................................................................................................. 151 (76%) PIN phone credit............................................................................................................................... 103 (52%) Information about feeling worried/upset........................................................................................ 47 (24%) Don't remember ............................................................................................................................... 9 (5%) I was not given any of these............................................................................................................ 3 (2%) Q7 Within your first 24 hours here, did you have access to the following people or services? (Please tick all that apply to you.) Chaplain................................................................................................................................................. 92 (47%) Peer mentor........................................................................................................................................... 18 (9%) Childline/Samaritans............................................................................................................................. 24 (12%) The prison shop/canteen...................................................................................................................... 12 (6%) Don't remember ................................................................................................................................... 30 (15%) I did not have access to any of these ................................................................................................ 73 (37%) Q8 Before you were locked up on your first night, were you seen by a doctor or nurse? Yes.......................................................................................................................................................... 142 (71%) No........................................................................................................................................................... 48 (24%) Don't remember ................................................................................................................................... 10 (5%) Q9 Did you feel safe on your first night here? Yes.......................................................................................................................................................... 148 (76%) No........................................................................................................................................................... 33 (17%) Don't remember ................................................................................................................................... 14 (7%) Q10 Did the induction course cover everything you needed to know about the establishment? I have not been on an induction course ............................................................................................. 32 (16%) Yes.......................................................................................................................................................... 90 (46%) No........................................................................................................................................................... 45 (23%) Don't remember ................................................................................................................................... 29 (15%) SECTION 5: DAILY LIFE AND RESPECT Q1 Can you normally have a shower every day if you want to? Yes.......................................................................................................................................................... 176 (89%) No ......................................................................................................................................................... 20 (10%) Don't know............................................................................................................................................ 1 (1%) Q2 Is your cell call bell normally answered within five minutes? Yes...................................................................................................................................................... 21 (11%) Section 6 – Appendix V: Summary of children and young people questionnaires and interviews, Wetherby HMYOI Wetherby and Keppel unit 97 No....................................................................................................................................................... 165 (84%) Don't know........................................................................................................................................ 11 (6%) Q3 What is the food like here? Very good............................................................................................................................................... 1 (1%) Good....................................................................................................................................................... 30 (15%) Neither................................................................................................................................................... 68 (34%) Bad ......................................................................................................................................................... 56 (28%) Very bad................................................................................................................................................. 44 (22%) Q4 Does the shop/canteen sell a wide enough variety of products? I have not bought anything yet/Don't know................................................................................... 6 (3%) Yes...................................................................................................................................................... 81 (41%) No....................................................................................................................................................... 109 (56%) Q5 How easy is it for you to attend religious services? I don't want to attend religious services............................................................................................. 35 (18%) Very easy................................................................................................................................................ 42 (21%) Easy........................................................................................................................................................ 57 (29%) Neither................................................................................................................................................... 16 (8%) Difficult................................................................................................................................................... 15 (8%) Very difficult........................................................................................................................................... 12 (6%) Don't know............................................................................................................................................ 19 (10%) Q6 Are you religious beliefs respected? Yes.......................................................................................................................................................... 111 (57%) No........................................................................................................................................................... 26 (13%) Don't know/Not applicable.................................................................................................................. 59 (30%) Q7 Can you speak to a Chaplain of your faith in private if you want to? Yes.......................................................................................................................................................... 135 (69%) No........................................................................................................................................................... 8 (4%) Don't know/Not applicable.................................................................................................................. 53 (27%) Q8 Can you speak to a peer mentor when you need to? Yes...................................................................................................................................................... 43 (22%) No....................................................................................................................................................... 39 (20%) Don't know........................................................................................................................................ 115 (58%) Q9 Can you speak to a member of the IMB (Independent Monitoring Board) when you need to? Yes...................................................................................................................................................... 18 (9%) No ..................................................................................................................................................... 40 (20%) Don't know........................................................................................................................................ 139 (71%) Q10 Can you speak to an advocate (an outside person to help you) when you need to? Yes...................................................................................................................................................... 51 (26%) No....................................................................................................................................................... 40 (20%) Don't know........................................................................................................................................ 107 (54%) SECTION 6: RELATIONSHIPS WITH STAFF Q1 Do most staff treat you with respect? Yes.......................................................................................................................................................... 111 (58%) No........................................................................................................................................................... 80 (42%) Section 6 – Appendix V: Summary of children and young people questionnaires and interviews, Wetherby 98 HMYOI Wetherby and Keppel unit Q2 If you had a problem, who would you turn to? (Please tick all that apply to you.) No-one .................................................. 43 (23%) Social worker........................................ 20 (11%) Personal officer ................................... 27 (14%) Health services staff............................ 5 (3%) Wing Officer......................................... 48 (25%) Peer mentor.......................................... 1 (1%) Teacher/education staff ...................... 5 (3%) Another young person here ................ 31 (16%) Gym staff .............................................. 4 (2%) Caseworker........................................... 54 (28%) Chaplain................................................ 31 (16%) Advocate ............................................... 5 (3%) Independent Monitoring Board (IMB)..................................................... 3 (2%) Family/friends....................................... 102 (54%) YOT worker.......................................... 50 (26%) Childline/Samaritans............................ 0 (0%) Q3 Have staff checked on you personally in the last week to see how you are getting on? Yes...................................................................................................................................................... 51 (26%) No....................................................................................................................................................... 145 (74%) Q4 When did you first meet your personal (named) officer? I still have not met him/her ................................................................................................................. 81 (41%) In your first week .................................................................................................................................. 30 (15%) After your first week............................................................................................................................. 48 (24%) Don't remember ................................................................................................................................... 37 (19%) Q5 How often do you see your personal (named) officer? I still have not met him/her ................................................................................................................. 81 (43%) At least once a week ............................................................................................................................ 50 (27%) Less than once a week......................................................................................................................... 56 (30%) Q6 Do you feel your personal (named) officer tries to help you? I still have not met him/her ................................................................................................................. 81 (42%) Yes.......................................................................................................................................................... 58 (30%) No........................................................................................................................................................... 52 (27%) SECTION 7: APPLICATIONS AND COMPLAINTS Q1 Is it easy to make an application? Yes.......................................................................................................................................................... 118 (60%) No........................................................................................................................................................... 43 (22%) Don't know............................................................................................................................................ 35 (18%) Q2 Are applications sorted out fairly? I have not made an application .......................................................................................................... 50 (26%) Yes.......................................................................................................................................................... 87 (45%) No........................................................................................................................................................... 58 (30%) Q3 Are applications sorted out quickly (within seven days)? I have not made an application .......................................................................................................... 50 (26%) Yes.......................................................................................................................................................... 72 (37%) No........................................................................................................................................................... 73 (37%) Q4 Is it easy to make a complaint? Yes.......................................................................................................................................................... 87 (44%) No........................................................................................................................................................... 41 (21%) Don't know............................................................................................................................................ 68 (35%) Q5 Are complaints sorted out fairly? I have not made a complaint .............................................................................................................. 97 (49%) Yes.......................................................................................................................................................... 28 (14%) No........................................................................................................................................................... 73 (37%) Section 6 – Appendix V: Summary of children and young people questionnaires and interviews, Wetherby HMYOI Wetherby and Keppel unit 99 Q6 Are complaints sorted out quickly (within seven days)? I have not made a complaint .............................................................................................................. 97 (49%) Yes.......................................................................................................................................................... 24 (12%) No........................................................................................................................................................... 76 (39%) Q7 Have you ever felt too scared or intimidated to make a complaint? Yes...................................................................................................................................................... 35 (18%) No....................................................................................................................................................... 104 (53%) Never needed to make a complaint............................................................................................... 57 (29%) SECTION 8: REWARDS AND SANCTIONS, AND DISCIPLINE Q1 What level of the rewards and sanctions scheme are you on? Don't know what the rewards and sanctions scheme is.................................................................. 7 (4%) Enhanced (top) ..................................................................................................................................... 55 (28%) Standard (middle)................................................................................................................................. 92 (46%) Basic (bottom)....................................................................................................................................... 37 (19%) Don't know............................................................................................................................................ 7 (4%) Q2 Have you been treated fairly in your experience of the rewards and sanctions scheme? Don't know what the rewards and sanctions scheme is.................................................................. 7 (4%) Yes.......................................................................................................................................................... 71 (38%) No........................................................................................................................................................... 80 (42%) Don't know............................................................................................................................................ 31 (16%) Q3 Do the different levels of the rewards and sanctions scheme encourage you to change your behaviour? Don't know what the rewards and sanctions scheme is.................................................................. 7 (4%) Yes.......................................................................................................................................................... 84 (44%) No........................................................................................................................................................... 78 (41%) Don't know............................................................................................................................................ 23 (12%) Q4 Have you had a minor report since you have been here? Yes.......................................................................................................................................................... 119 (60%) No........................................................................................................................................................... 71 (36%) Don't know............................................................................................................................................ 9 (5%) Q5 If you have had a minor report, was the process explained clearly to you? I have not had a minor report............................................................................................................. 80 (41%) Yes.......................................................................................................................................................... 61 (31%) No........................................................................................................................................................... 55 (28%) Q6 Have you had an adjudication ('nicking') since you have been here? Yes.......................................................................................................................................................... 122 (61%) No........................................................................................................................................................... 69 (35%) Don't know............................................................................................................................................ 9 (5%) Q7 If you have had an adjudication ('nicking'), was the process explained clearly to you? I have not had an adjudication............................................................................................................ 78 (40%) Yes.......................................................................................................................................................... 80 (41%) No........................................................................................................................................................... 37 (19%) Q8 Have you been physically restrained (C and R) since you have been here? Yes...................................................................................................................................................... 78 (39%) No....................................................................................................................................................... 113 (57%) Don't know........................................................................................................................................ 8 (4%) Section 6 – Appendix V: Summary of children and young people questionnaires and interviews, Wetherby 100 HMYOI Wetherby and Keppel unit Q9 If you have spent a night in the care and separation unit (CSU), how were you treated by staff? I have not been to the care and separation unit .............................................................................. 159 (80%) Very well................................................................................................................................................. 11 (6%) Well........................................................................................................................................................ 8 (4%) Neither................................................................................................................................................... 6 (3%) Badly....................................................................................................................................................... 6 (3%) Very badly.............................................................................................................................................. 8 (4%) SECTION 9: SAFETY Q1 Have you ever felt unsafe here? Yes...................................................................................................................................................... 82 (41%) No....................................................................................................................................................... 118 (59%) Q2 Do you feel unsafe now? Yes...................................................................................................................................................... 33 (17%) No....................................................................................................................................................... 161 (83%) Q3 In which areas have you felt unsafe? (Please tick all that apply to you.) Never felt unsafe .................................................................................................................................. 118 (63%) Everywhere ............................................................................................................................................ 27 (14%) Care and separation unit..................................................................................................................... 6 (3%) Association areas .................................................................................................................................. 20 (11%) Reception area ...................................................................................................................................... 7 (4%) At the gym............................................................................................................................................. 19 (10%) In an exercise yard ............................................................................................................................... 24 (13%) At work................................................................................................................................................... 7 (4%) At education .......................................................................................................................................... 32 (17%) At religious services............................................................................................................................... 8 (4%) At meal times........................................................................................................................................ 17 (9%) At healthcare......................................................................................................................................... 13 (7%) Visits area .............................................................................................................................................. 16 (9%) In wing showers..................................................................................................................................... 4 (2%) In gym showers ..................................................................................................................................... 14 (7%) In corridors/stairwells............................................................................................................................ 16 (9%) On your landing/wing ........................................................................................................................... 15 (8%) During movement................................................................................................................................. 25 (13%) In your cell ............................................................................................................................................. 11 (6%) Q4 Have you ever been victimised by another young person/group of young people here (e.g. insulted or assaulted you)? Yes...................................................................................................................................................... 61 (31%) No....................................................................................................................................................... 137 (69%) Q5 If yes, what did the incident(s) involve/what was it about? (Please tick all that apply to you.) Insulting remarks (about you, your family or friends)....................................................................... 34 (17%) Physical abuse (being hit, kicked or assaulted) ................................................................................. 23 (12%) Sexual abuse ......................................................................................................................................... 2 (1%) Feeling threatened or intimidated ....................................................................................................... 30 (15%) Having your canteen/property taken.................................................................................................. 20 (10%) Medication............................................................................................................................................. 2 (1%) Debt ....................................................................................................................................................... 5 (3%) Drugs...................................................................................................................................................... 5 (3%) Your race or ethnic origin..................................................................................................................... 12 (6%) Your religion/religious beliefs ............................................................................................................... 5 (3%) Section 6 – Appendix V: Summary of children and young people questionnaires and interviews, Wetherby HMYOI Wetherby and Keppel unit 101 Your nationality..................................................................................................................................... 4 (2%) You are from a different part of the country to others.................................................................... 11 (6%) You are from a Traveller community.................................................................................................. 4 (2%) Your sexuality........................................................................................................................................ 2 (1%) Your age................................................................................................................................................. 2 (1%) You having a disability.......................................................................................................................... 3 (2%) You were new here............................................................................................................................... 15 (8%) Your offence/crime................................................................................................................................ 7 (4%) Gang related issues............................................................................................................................... 12 (6%) Q7 Have you ever been victimised by staff here (e.g. insulted or assaulted you)? Yes...................................................................................................................................................... 65 (34%) No....................................................................................................................................................... 129 (66%) Q8 If yes, what did the incident(s) involve/what was it about? (Please tick all that apply to you.) Insulting remarks (about you, your family or friends)....................................................................... 30 (15%) Physical abuse (being hit, kicked or assaulted) ................................................................................. 19 (10%) Sexual abuse ......................................................................................................................................... 0 (0%) Feeling threatened or intimidated ....................................................................................................... 21 (11%) Having your canteen/property taken.................................................................................................. 9 (5%) Medication............................................................................................................................................. 3 (2%) Debt ....................................................................................................................................................... 0 (0%) Drugs...................................................................................................................................................... 3 (2%) Your race or ethnic origin..................................................................................................................... 9 (5%) Your religion/religious beliefs ............................................................................................................... 6 (3%) Your nationality..................................................................................................................................... 3 (2%) You are from a different part of the country to others.................................................................... 5 (3%) You are from a Traveller community.................................................................................................. 2 (1%) Your sexuality........................................................................................................................................ 0 (0%) Your age................................................................................................................................................. 2 (1%) You having a disability.......................................................................................................................... 1 (1%) You were new here............................................................................................................................... 5 (3%) Your offence/crime................................................................................................................................ 2 (1%) Gang related issues............................................................................................................................... 2 (1%) Because you made a complaint .......................................................................................................... 7 (4%) Q10 If you were being victimised, would you tell a member of staff? Yes...................................................................................................................................................... 51 (28%) No....................................................................................................................................................... 101 (56%) Don't know........................................................................................................................................ 28 (16%) Q11 Do you think staff would take it seriously if you told them you had been victimised? Yes.......................................................................................................................................................... 35 (18%) No........................................................................................................................................................... 90 (47%) Don't know............................................................................................................................................ 68 (35%) Q12 Is shouting through the windows a problem here? Yes.......................................................................................................................................................... 83 (43%) No........................................................................................................................................................... 91 (47%) Don't know............................................................................................................................................ 19 (10%) SECTION 10: HEALTH SERVICES Q1 Is it easy to see the following people if you need to? Yes No Don't know The doctor ....................................................... 94 (48%) 78 (40%) 22 (11%) The nurse ........................................................ 117 (61%) 54 (28%) 20 (10%) Section 6 – Appendix V: Summary of children and young people questionnaires and interviews, Wetherby 102 HMYOI Wetherby and Keppel unit The dentist ....................................................... 46 (24%) 110 (58%) 35 (18%) Q2 What do you think of the overall quality of the health services here? I have not been ..................................................................................................................................... 12 (6%) Very good............................................................................................................................................... 16 (8%) Good....................................................................................................................................................... 69 (35%) Neither................................................................................................................................................... 46 (23%) Bad ......................................................................................................................................................... 28 (14%) Very bad................................................................................................................................................. 25 (13%) Q3 If you are taking medication, are you allowed to keep some/all of it in your room? I am not taking any medication .......................................................................................................... 94 (49%) Yes, all of my meds............................................................................................................................... 17 (9%) Yes, some of my meds ......................................................................................................................... 40 (21%) No........................................................................................................................................................... 42 (22%) Q4 Do you have any emotional or mental health problems? Yes...................................................................................................................................................... 43 (22%) No....................................................................................................................................................... 150 (78%) Q5 Are you being helped by anyone here with your emotional or mental health problems (e.g. a psychologist, doctor, counsellor, personal officer or another member of staff)? I do not have any emotional or mental health problems................................................................. 150 (76%) Yes.......................................................................................................................................................... 24 (12%) No........................................................................................................................................................... 23 (12%) Q6 Did you have problems with alcohol when you first arrived here? Yes...................................................................................................................................................... 13 (7%) No....................................................................................................................................................... 184 (93%) Q7 Have you received any help with alcohol problems here? Yes...................................................................................................................................................... 8 (4%) No....................................................................................................................................................... 188 (96%) Q8 Did you have problems with drugs when you first arrived here? Yes...................................................................................................................................................... 71 (36%) No....................................................................................................................................................... 125 (64%) Q9 Do you have problems with drugs now? Yes...................................................................................................................................................... 15 (8%) No....................................................................................................................................................... 180 (92%) Q10 Have you received any help with drugs problems here? Yes...................................................................................................................................................... 47 (24%) No....................................................................................................................................................... 149 (76%) Q11 How easy or difficult is it to get illegal drugs here? Very easy............................................................................................................................................ 32 (17%) Easy.................................................................................................................................................... 19 (10%) Neither............................................................................................................................................... 14 (7%) Difficult............................................................................................................................................... 6 (3%) Very difficult....................................................................................................................................... 15 (8%) Don't know........................................................................................................................................ 105 (55%) SECTION 11: ACTIVITIES Q1 How old were you when you were last at school? 14 or under....................................................................................................................................... 75 (38%) Section 6 – Appendix V: Summary of children and young people questionnaires and interviews, Wetherby HMYOI Wetherby and Keppel unit 103 15 or over.......................................................................................................................................... 121 (62%) Q2 Have you ever been excluded from school? Yes.......................................................................................................................................................... 169 (85%) No........................................................................................................................................................... 26 (13%) Not applicable....................................................................................................................................... 3 (2%) Q3 Did you ever skip school before you came into custody? Yes.......................................................................................................................................................... 140 (71%) No........................................................................................................................................................... 49 (25%) Not applicable....................................................................................................................................... 7 (4%) Q4 Do you CURRENTLY take part in any of the following activities? (Please tick all that apply to you.) Education............................................................................................................................................... 151 (77%) A job in this establishment................................................................................................................... 33 (17%) Vocational or skills training .................................................................................................................. 16 (8%) Offending behaviour programmes...................................................................................................... 32 (16%) I am not currently involved in any of these........................................................................................ 34 (17%) Q5 If you have been involved in any of the following activities here, do you think they will help you when you leave prison? Not been involved Yes No Don't know Education 24 (13%) 89 (47%) 56 (30%) 20 (11%) A job in this establishment 36 (26%) 36 (26%) 40 (29%) 25 (18%) Vocational or skills training 44 (35%) 25 (20%) 35 (28%) 22 (17%) Offending behaviour programmes 44 (31%) 40 (28%) 37 (26%) 23 (16%) Q6 Do you usually have association every day? Yes.......................................................................................................................................................... 124 (64%) No........................................................................................................................................................... 71 (36%) Q7 Can you usually go outside for exercise every day? Don't want to go............................................................................................................................... 29 (15%) Yes...................................................................................................................................................... 105 (54%) No....................................................................................................................................................... 60 (31%) Q8 How many times do you usually go to the gym each week? Don't want to go............................................................................................................................... 20 (10%) None................................................................................................................................................... 28 (15%) One to two times.............................................................................................................................. 114 (59%) Three to five times............................................................................................................................ 30 (16%) More than five times........................................................................................................................ 1 (1%) SECTION 12: FAMILY AND FRIENDS Q1 Are you able to use the telephone every day, if you want to? Yes.......................................................................................................................................................... 158 (81%) No........................................................................................................................................................... 35 (18%) Don't know............................................................................................................................................ 2 (1%) Q2 Have you had any problems with sending or receiving mail (letters or parcels)? Yes.......................................................................................................................................................... 107 (55%) No........................................................................................................................................................... 79 (40%) Don't know............................................................................................................................................ 10 (5%) Section 6 – Appendix V: Summary of children and young people questionnaires and interviews, Wetherby 104 HMYOI Wetherby and Keppel unit Q3 How many visits do you usually have each week, from family or friends? I don't get visits..................................................................................................................................... 51 (26%) Less than one a week........................................................................................................................... 66 (34%) About one a week................................................................................................................................. 58 (30%) More than one a week......................................................................................................................... 5 (3%) Don't know............................................................................................................................................ 15 (8%) Q4 How easy is it for your family and friends to visit you here? I don't get visits..................................................................................................................................... 51 (26%) Very easy................................................................................................................................................ 9 (5%) Easy........................................................................................................................................................ 37 (19%) Neither................................................................................................................................................... 31 (16%) Difficult................................................................................................................................................... 40 (20%) Very difficult........................................................................................................................................... 20 (10%) Don't know............................................................................................................................................ 10 (5%) Q5 Do your visits usually start on time? I don't get visits .................................................................................................................................... 51 (27%) Yes.......................................................................................................................................................... 75 (39%) No........................................................................................................................................................... 44 (23%) Don't know............................................................................................................................................ 22 (11%) SECTION 13: PREPARATION FOR RELEASE Q1 Do you think you will have a problem with any of the following things, when you are released? (Please tick all that apply to you.) Finding accommodation ....................................................................................................................... 41 (22%) Getting into school or college............................................................................................................... 58 (31%) Getting a job.......................................................................................................................................... 92 (49%) Money/finances..................................................................................................................................... 67 (36%) Claiming benefits................................................................................................................................... 26 (14%) Continuing health services.................................................................................................................... 10 (5%) Opening a bank account...................................................................................................................... 31 (16%) Avoiding bad relationships ................................................................................................................... 22 (12%) I won't have any problems................................................................................................................... 68 (36%) Q2 Do you have a training plan, sentence plan or remand plan (i.e. a plan that is discussed in your DTO/planning meetings, which sets out your targets)? Yes.......................................................................................................................................................... 112 (58%) No........................................................................................................................................................... 39 (20%) Don't know............................................................................................................................................ 42 (22%) Q3 Were you involved in the development of your plan? I don't have a plan/don't know if I have a plan ................................................................................ 81 (44%) Yes.......................................................................................................................................................... 91 (50%) No........................................................................................................................................................... 11 (6%) Q4 Do you understand the targets that have been set in your plan? I don't have a plan/don't know if I have a plan ................................................................................ 81 (43%) Yes.......................................................................................................................................................... 97 (52%) No........................................................................................................................................................... 10 (5%) Q5 Do you have a caseworker here? Yes.......................................................................................................................................................... 174 (91%) No........................................................................................................................................................... 7 (4%) Don't know............................................................................................................................................ 11 (6%) Section 6 – Appendix V: Summary of children and young people questionnaires and interviews, Wetherby HMYOI Wetherby and Keppel unit 105 Q6 Has your caseworker helped to prepare you for release? I don't have a caseworker.................................................................................................................... 18 (9%) Yes.......................................................................................................................................................... 77 (40%) No........................................................................................................................................................... 73 (38%) Don't know............................................................................................................................................ 23 (12%) Q7 Has your social worker been to visit you since you have been here? I don't have a social worker................................................................................................................. 67 (35%) Yes.......................................................................................................................................................... 90 (47%) No........................................................................................................................................................... 34 (18%) Q8 Have you had a say in what will happen to you when you are released? Yes.......................................................................................................................................................... 67 (35%) No........................................................................................................................................................... 95 (50%) Don't know............................................................................................................................................ 29 (15%) Q9 Do you know who to contact for help with any of the following problems, before your release? (Please tick all that apply to you.) Finding accommodation ................................................................................................................... 44 (25%) Getting into school or college........................................................................................................... 43 (24%) Getting a job...................................................................................................................................... 47 (26%) Help with money/finances .............................................................................................................. 40 (22%) Help with claiming benefits ............................................................................................................. 31 (17%) Continuing health services .............................................................................................................. 24 (13%) Opening a bank account.................................................................................................................. 36 (20%) Avoiding bad relationships ............................................................................................................... 24 (13%) I don't know who to contact............................................................................................................ 113 (63%) Q10 What is most likely to stop you offending in the future? (Please tick all that apply to you.) Not sentenced......................................... 35 (19%) Having a mentor (someone you can ask for advice).......................................... 17 (9%) Nothing, it is up to me ........................... 43 (23%) Having a YOT worker or social worker that I get on with ..................................... 32 (17%) Making new friends outside................... 30 (16%) Having children........................................ 35 (19%) Going back to live with my family......... 55 (30%) Having something to do that isn't crime ......................................................... 58 (32%) Getting a place of my own..................... 46 (25%) This sentence ........................................... 66 (36%) Getting a job............................................ 90 (49%) Getting into school/college ...................... 42 (23%) Having a partner (girlfriend or boyfriend)................................................. 59 (32%) Talking about my offending behaviour with staff................................................... 6 (3%) Staying off alcohol/drugs........................ 51 (28%) Anything else ............................................ 7 (4%) Q11 Do you want to stop offending? Not sentenced................................................................................................................................... 35 (18%) Yes...................................................................................................................................................... 143 (74%) No....................................................................................................................................................... 5 (3%) Don't know........................................................................................................................................ 9 (5%) Q12 Have you done anything, or has anything happened to you here, that you think will make you less likely to offend in the future? Not sentenced....................................................................................................................................... 35 (19%) Yes.......................................................................................................................................................... 70 (37%) No........................................................................................................................................................... 82 (44%) Section 6 – Appendix VI: Summary of children and young people questionnaires and interviews, Keppel unit 106 HMYOI Wetherby and Keppel unit Section 6 – Appendix VI: Summary of children and young people questionnaires and interviews, Keppel unit HMYOI Wetherby and Keppel unit 107 Appendix VI: Summary of children and young people questionnaires and interviews, Keppel unit Children and young people survey methodology A voluntary, confidential and anonymous survey of the population of young people (15–18 years) was carried out by HM Inspectorate of Prisons. Distributing and collecting questionnaires Every attempt was made to distribute the questionnaires to respondents individually. This gave researchers an opportunity to explain the purpose of the survey and to answer respondents’ questions. We also stressed the voluntary nature of the survey and provided assurances about confidentiality and the independence of the Inspectorate. This information is also provided in writing on the front cover of the questionnaire. Interviews were offered to any young person who could not read or write in English, or who had literacy difficulties. Respondents were not asked to put their names on their questionnaire, although their responses could be identified back to them in line with child protection requirements. In order to ensure confidentiality, respondents were asked to seal their completed questionnaire in the envelope provided and either hand it back to a member of the research team at a specified time or leave it in their room for collection. Refusals were noted and no attempts were made to replace them. Survey response At the time of the survey on 22 February 2016 the young person population at the Keppel unit was 42. Questionnaires were distributed to all young people. We received a total of 38 completed questionnaires, a response rate of 90%. Two respondents refused to complete a questionnaire and two questionnaires were not returned. Presentation of survey results and analyses Over the following pages we present the survey results for the Keppel unit. First a full breakdown of responses is provided for each question. In this full breakdown all percentages, including those for filtered questions, refer to the full sample. Percentages have been rounded and therefore may not add up to 100%. We also present a number of comparative analyses. In all the comparative analyses that follow, statistically significant17 differences are indicated by shading. Results that are significantly better are 17 A statistically significant difference between the two samples is one that is unlikely to have arisen by chance alone, and can therefore be assumed to represent a real difference between the two populations. In order to appropriately adjust p-values in light of multiple testing, p<0.01 was considered statistically significant for all comparisons undertaken. This means there is only a 1% likelihood that the difference is due to chance. Section 6 – Appendix VI: Summary of children and young people questionnaires and interviews, Keppel unit 108 HMYOI Wetherby and Keppel unit indicated by green shading, results that are significantly worse are indicated by blue shading. If the difference is not statistically significant there is no shading. Orange shading has been used to show a statistically significant difference in young people’s background details. Filtered questions are clearly indented and preceded by an explanation of how the filter has been applied. Percentages for filtered questions refer to the number of respondents filtered to that question. For all other questions, percentages refer to the entire sample. All missing responses have been excluded from analyses. Percentages shown in the full breakdown may differ slightly from those shown in the comparative analyses. This is because the data have been weighted to enable valid statistical comparison between establishments. The following comparative analyses are presented:  The current survey responses from the Keppel unit in 2016 compared with responses from young people surveyed in all other young offender institutions. This comparator is based on all responses from young people surveys carried out in five YOIs since April 2015.  The current survey responses from the Keppel unit in 2016 compared with the responses of young people surveyed at the Keppel unit 2015.  A comparison within the 2016 survey between the responses of young people who consider themselves to have a disability and those who do not consider themselves to have a disability.  A comparison within the 2016 survey between responses of young people who have been in local authority care and those who have not been in local authority care. Section 6 – Appendix VI: Summary of children and young people questionnaires and interviews, Keppel unit HMYOI Wetherby and Keppel unit 109 Survey summary SECTION 1: ABOUT YOU Q1 How old are you? 15 ........................................................................................................................................................... 0 (0%) 16 ........................................................................................................................................................... 6 (16%) 17 ........................................................................................................................................................... 23 (61%) 18 ........................................................................................................................................................... 9 (24%) Q2 Are you a British citizen? Yes.......................................................................................................................................................... 35 (92%) No........................................................................................................................................................... 3 (8%) Q3 Do you understand spoken English? Yes.......................................................................................................................................................... 37 (97%) No........................................................................................................................................................... 1 (3%) Q4 Do you understand written English? Yes.......................................................................................................................................................... 34 (89%) No........................................................................................................................................................... 4 (11%) Q5 What is your ethnic origin? White - British ....................................................................................................................................... 33 (87%) White - Irish .......................................................................................................................................... 1 (3%) White - Other........................................................................................................................................ 1 (3%) Black or Black British - Caribbean ...................................................................................................... 1 (3%) Black or Black British - African............................................................................................................ 0 (0%) Black or Black British - Other.............................................................................................................. 0 (0%) Asian or Asian British - Indian ............................................................................................................. 0 (0%) Asian or Asian British - Pakistani......................................................................................................... 0 (0%) Asian or Asian British - Bangladeshi.................................................................................................... 0 (0%) Asian or Asian British - Chinese........................................................................................................... 0 (0%) Asian or Asian British - Other.............................................................................................................. 0 (0%) Mixed race - White and Black Caribbean ......................................................................................... 0 (0%) Mixed race - White and Black African............................................................................................... 0 (0%) Mixed race - White and Asian ............................................................................................................ 0 (0%) Mixed race - Other............................................................................................................................... 1 (3%) Arab........................................................................................................................................................ 0 (0%) Other ethnic group ............................................................................................................................... 1 (3%) Q6 What is your religion? None....................................................................................................................................................... 12 (34%) Church of England ................................................................................................................................ 9 (26%) Catholic.................................................................................................................................................. 12 (34%) Protestant............................................................................................................................................... 0 (0%) Other Christian denomination ............................................................................................................. 1 (3%) Buddhist ................................................................................................................................................. 0 (0%) Hindu ..................................................................................................................................................... 0 (0%) Jewish ..................................................................................................................................................... 0 (0%) Muslim ................................................................................................................................................... 1 (3%) Sikh......................................................................................................................................................... 0 (0%) Q7 Do you consider yourself to be Gypsy/Romany/Traveller? Yes.......................................................................................................................................................... 6 (16%) Section 6 – Appendix VI: Summary of children and young people questionnaires and interviews, Keppel unit 110 HMYOI Wetherby and Keppel unit No........................................................................................................................................................... 26 (70%) Don't know............................................................................................................................................ 5 (14%) Q8 Do you have any children? Yes.......................................................................................................................................................... 6 (17%) No........................................................................................................................................................... 30 (83%) Q9 Do you consider yourself to have a disability (i.e. do you need help with any long-term physical, mental or learning needs)? Yes.......................................................................................................................................................... 19 (53%) No........................................................................................................................................................... 17 (47%) Q10 Have you ever been in local authority care? Yes.......................................................................................................................................................... 16 (42%) No........................................................................................................................................................... 22 (58%) SECTION 2: ABOUT YOUR SENTENCE Q1 Are you sentenced? Yes.......................................................................................................................................................... 29 (76%) No - unsentenced/on remand ............................................................................................................. 9 (24%) Q2 How long is your sentence (the full DTO sentence)? Not sentenced................................................................................................................................... 9 (24%) Less than 6 months.............................................................................................................................. 3 (8%) 6 to 12 months..................................................................................................................................... 7 (18%) More than 12 months, up to 2 years................................................................................................. 9 (24%) More than 2 years................................................................................................................................ 7 (18%) Indeterminate sentence for public protection (IPP)........................................................................... 3 (8%) Q3 How long have you been in this establishment? Less than 1 month................................................................................................................................ 6 (16%) 1 to 6 months....................................................................................................................................... 14 (38%) More than 6 months, but less than 12 months................................................................................ 12 (32%) 12 months to 2 years........................................................................................................................... 5 (14%) More than 2 years................................................................................................................................ 0 (0%) Q4 Is this your first time in custody in a YOI, secure children's home or secure training centre? Yes.......................................................................................................................................................... 21 (57%) No........................................................................................................................................................... 16 (43%) SECTION 3: COURTS, TRANSFERS AND ESCORTS Q1 On your most recent journey here, did you feel safe? Yes.......................................................................................................................................................... 27 (71%) No........................................................................................................................................................... 7 (18%) Don't remember ................................................................................................................................... 4 (11%) Q2 On your most recent journey here, were there any adults (over 18) or a mix of males and females travelling with you? Yes.......................................................................................................................................................... 7 (18%) No........................................................................................................................................................... 24 (63%) Don't remember ................................................................................................................................... 7 (18%) Q3 On your most recent journey here, how long did you spend in the van? Less than 2 hours ................................................................................................................................. 14 (38%) 2 to 4 hours........................................................................................................................................... 18 (49%) Section 6 – Appendix VI: Summary of children and young people questionnaires and interviews, Keppel unit HMYOI Wetherby and Keppel unit 111 More than 4 hours ............................................................................................................................... 5 (14%) Don't remember ................................................................................................................................... 0 (0%) Q4 On your most recent journey here, were you offered a toilet break? My journey was less than 2 hours ..................................................................................................... 14 (37%) Yes.......................................................................................................................................................... 3 (8%) No........................................................................................................................................................... 21 (55%) Don't remember ................................................................................................................................... 0 (0%) Q5 On your most recent journey here, were you offered anything to eat or drink? My journey was less than 2 hours...................................................................................................... 14 (37%) Yes.......................................................................................................................................................... 12 (32%) No........................................................................................................................................................... 12 (32%) Don't remember ................................................................................................................................... 0 (0%) Q6 On your most recent journey here, how did you feel you were treated by the escort staff? Very well................................................................................................................................................. 7 (18%) Well........................................................................................................................................................ 14 (37%) Neither................................................................................................................................................... 13 (34%) Badly....................................................................................................................................................... 1 (3%) Very badly.............................................................................................................................................. 0 (0%) Don't remember ................................................................................................................................... 3 (8%) Q7 Before you arrived here, did you receive any information to help you prepare for coming here? Yes - and it was helpful........................................................................................................................ 9 (24%) Yes - but it was not helpful.................................................................................................................. 2 (5%) No - I received no information ............................................................................................................ 21 (55%) Don't remember ................................................................................................................................... 6 (16%) SECTION 4: FIRST DAYS Q1 How long were you in reception? Less than 2 hours ................................................................................................................................. 27 (71%) 2 hours or longer .................................................................................................................................. 8 (21%) Don't remember .................................................................................................................................. 3 (8%) Q2 When you were searched, was this carried out in a respectful way? Yes.......................................................................................................................................................... 30 (79%) No........................................................................................................................................................... 3 (8%) Don't remember/Not applicable ......................................................................................................... 5 (13%) Q3 How well did you feel you were treated in reception? Very well................................................................................................................................................. 8 (21%) Well........................................................................................................................................................ 12 (32%) Neither................................................................................................................................................... 15 (39%) Badly....................................................................................................................................................... 1 (3%) Very badly.............................................................................................................................................. 0 (0%) Don't remember ................................................................................................................................... 2 (5%) Q4 When you first arrived here, did staff ask if you needed help or support with any of the following things? (Please tick all that apply to you.) Not being able to smoke ....................... 13 (37%) Money worries.......................................... 3 (9%) Loss of property ...................................... 5 (14%) Feeling worried/upset/needing someone to talk to .................................. 11 (31%) Feeling scared.......................................... 12 (34%) Health problems...................................... 21 (60%) Gang problems........................................ 7 (20%) Getting phone numbers .......................... 14 (40%) Section 6 – Appendix VI: Summary of children and young people questionnaires and interviews, Keppel unit 112 HMYOI Wetherby and Keppel unit Contacting family.................................... 19 (54%) Staff did not ask me about any of these.......................................................... 3 (9%) Q5 When you first arrived here, did you have any of the following problems? (Please tick all that apply to you.) Not being able to smoke ....................... 22 (65%) Money worries.......................................... 8 (24%) Loss of property ...................................... 6 (18%) Feeling worried/upset/needing someone to talk to .................................. 11 (32%) Feeling scared.......................................... 7 (21%) Health problems...................................... 13 (38%) Gang problems........................................ 2 (6%) Getting phone numbers .......................... 10 (29%) Contacting family.................................... 11 (32%) I did not have any problems................... 3 (9%) Q6 When you first arrived here, were you given any of the following? (Please tick all that apply to you.) Toiletries/basic items............................................................................................................................ 32 (86%) The opportunity to have a shower...................................................................................................... 19 (51%) Something to eat................................................................................................................................... 23 (62%) A free phone call to friends/family...................................................................................................... 27 (73%) PIN phone credit................................................................................................................................... 21 (57%) Information about feeling worried/upset............................................................................................ 13 (35%) Don't remember ................................................................................................................................... 5 (14%) I was not given any of these................................................................................................................ 0 (0%) Q7 Within your first 24 hours here, did you have access to the following people or services? (Please tick all that apply to you.) Chaplain................................................................................................................................................. 18 (50%) Peer mentor........................................................................................................................................... 2 (6%) Childline/Samaritans............................................................................................................................. 2 (6%) The prison shop/canteen...................................................................................................................... 4 (11%) Don't remember ................................................................................................................................... 9 (25%) I did not have access to any of these ................................................................................................ 8 (22%) Q8 Before you were locked up on your first night, were you seen by a doctor or nurse? Yes.......................................................................................................................................................... 29 (78%) No........................................................................................................................................................... 4 (11%) Don't remember ................................................................................................................................... 4 (11%) Q9 Did you feel safe on your first night here? Yes.......................................................................................................................................................... 25 (69%) No........................................................................................................................................................... 10 (28%) Don't remember ................................................................................................................................... 1 (3%) Q10 Did the induction course cover everything you needed to know about the establishment? I have not been on an induction course.................................................................................. 10 (27%) Yes.......................................................................................................................................................... 12 (32%) No........................................................................................................................................................... 5 (14%) Don't remember ................................................................................................................................... 10 (27%) SECTION 5: DAILY LIFE AND RESPECT Q1 Can you normally have a shower every day if you want to? Yes.......................................................................................................................................................... 36 (100%) No ......................................................................................................................................................... 0 (0%) Don't know............................................................................................................................................ 0 (0%) Q2 Is your cell call bell normally answered within five minutes? Yes.......................................................................................................................................................... 7 (19%) Section 6 – Appendix VI: Summary of children and young people questionnaires and interviews, Keppel unit HMYOI Wetherby and Keppel unit 113 No........................................................................................................................................................... 25 (69%) Don't know............................................................................................................................................ 4 (11%) Q3 What is the food like here? Very good............................................................................................................................................... 1 (3%) Good....................................................................................................................................................... 6 (17%) Neither................................................................................................................................................... 9 (25%) Bad ......................................................................................................................................................... 12 (33%) Very bad................................................................................................................................................. 8 (22%) Q4 Does the shop/canteen sell a wide enough variety of products? I have not bought anything yet/Don't know....................................................................................... 3 (8%) Yes.......................................................................................................................................................... 19 (53%) No........................................................................................................................................................... 14 (39%) Q5 How easy is it for you to attend religious services? I don't want to attend religious services............................................................................................. 5 (14%) Very easy................................................................................................................................................ 5 (14%) Easy........................................................................................................................................................ 13 (36%) Neither................................................................................................................................................... 5 (14%) Difficult................................................................................................................................................... 2 (6%) Very difficult........................................................................................................................................... 3 (8%) Don't know............................................................................................................................................ 3 (8%) Q6 Are you religious beliefs respected? Yes.......................................................................................................................................................... 20 (57%) No........................................................................................................................................................... 3 (9%) Don't know/Not applicable.................................................................................................................. 12 (34%) Q7 Can you speak to a Chaplain of your faith in private if you want to? Yes.......................................................................................................................................................... 26 (72%) No........................................................................................................................................................... 0 (0%) Don't know/Not applicable.................................................................................................................. 10 (28%) Q8 Can you speak to a peer mentor when you need to? Yes.......................................................................................................................................................... 9 (25%) No........................................................................................................................................................... 10 (28%) Don't know............................................................................................................................................ 17 (47%) Q9 Can you speak to a member of the IMB (Independent Monitoring Board) when you need to? Yes.......................................................................................................................................................... 7 (19%) No ......................................................................................................................................................... 11 (31%) Don't know............................................................................................................................................ 18 (50%) Q10 Can you speak to an advocate (an outside person to help you) when you need to? Yes.......................................................................................................................................................... 11 (31%) No........................................................................................................................................................... 10 (28%) Don't know............................................................................................................................................ 15 (42%) SECTION 6: RELATIONSHIPS WITH STAFF Q1 Do most staff treat you with respect? Yes.......................................................................................................................................................... 26 (74%) No........................................................................................................................................................... 9 (26%) Section 6 – Appendix VI: Summary of children and young people questionnaires and interviews, Keppel unit 114 HMYOI Wetherby and Keppel unit Q2 If you had a problem, who would you turn to? (Please tick all that apply to you.) No-one ..................................................... 3 (9%) Social worker............................................ 2 (6%) Personal officer ...................................... 10 (29%) Health services staff................................ 4 (11%) Wing Officer............................................ 9 (26%) Peer mentor.............................................. 1 (3%) Teacher/education staff ......................... 4 (11%) Another young person here .................... 10 (29%) Gym staff ................................................. 2 (6%) Caseworker............................................... 14 (40%) Chaplain................................................... 8 (23%) Advocate ................................................... 2 (6%) Independent Monitoring Board (IMB)........................................................ 3 (9%) Family/friends........................................... 20 (57%) YOT worker............................................. 10 (29%) Childline/Samaritans................................ 0 (0%) Q3 Have staff checked on you personally in the last week to see how you are getting on? Yes.......................................................................................................................................................... 16 (44%) No........................................................................................................................................................... 20 (56%) Q4 When did you first meet your personal (named) officer? I still have not met him/her ................................................................................................................. 8 (22%) In your first week .................................................................................................................................. 8 (22%) After your first week............................................................................................................................. 9 (25%) Don't remember ................................................................................................................................... 11 (31%) Q5 How often do you see your personal (named) officer? I still have not met him/her ................................................................................................................. 8 (25%) At least once a week ............................................................................................................................ 13 (41%) Less than once a week......................................................................................................................... 11 (34%) Q6 Do you feel your personal (named) officer tries to help you? I still have not met him/her ................................................................................................................. 8 (24%) Yes.......................................................................................................................................................... 19 (56%) No........................................................................................................................................................... 7 (21%) SECTION 7: APPLICATIONS AND COMPLAINTS Q1 Is it easy to make an application? Yes.......................................................................................................................................................... 19 (53%) No........................................................................................................................................................... 4 (11%) Don't know............................................................................................................................................ 13 (36%) Q2 Are applications sorted out fairly? I have not made an application .......................................................................................................... 13 (37%) Yes.......................................................................................................................................................... 12 (34%) No........................................................................................................................................................... 10 (29%) Q3 Are applications sorted out quickly (within seven days)? I have not made an application .......................................................................................................... 13 (37%) Yes.......................................................................................................................................................... 9 (26%) No........................................................................................................................................................... 13 (37%) Q4 Is it easy to make a complaint? Yes.......................................................................................................................................................... 11 (32%) No........................................................................................................................................................... 3 (9%) Don't know............................................................................................................................................ 20 (59%) Q5 Are complaints sorted out fairly? I have not made a complaint .............................................................................................................. 20 (57%) Yes.......................................................................................................................................................... 2 (6%) No........................................................................................................................................................... 13 (37%) Section 6 – Appendix VI: Summary of children and young people questionnaires and interviews, Keppel unit HMYOI Wetherby and Keppel unit 115 Q6 Are complaints sorted out quickly (within seven days)? I have not made a complaint .............................................................................................................. 20 (59%) Yes.......................................................................................................................................................... 2 (6%) No........................................................................................................................................................... 12 (35%) Q7 Have you ever felt too scared or intimidated to make a complaint? Yes.......................................................................................................................................................... 6 (17%) No........................................................................................................................................................... 17 (49%) Never needed to make a complaint................................................................................................... 12 (34%) SECTION 8: REWARDS AND SANCTIONS, AND DISCIPLINE Q1 What level of the rewards and sanctions scheme are you on? Don't know what the rewards and sanctions scheme is.................................................................. 3 (9%) Enhanced (top) ..................................................................................................................................... 13 (37%) Standard (middle)................................................................................................................................. 11 (31%) Basic (bottom)....................................................................................................................................... 5 (14%) Don't know............................................................................................................................................ 3 (9%) Q2 Have you been treated fairly in your experience of the rewards and sanctions scheme? Don't know what the rewards and sanctions scheme is.................................................................. 3 (9%) Yes.......................................................................................................................................................... 13 (37%) No........................................................................................................................................................... 15 (43%) Don't know............................................................................................................................................ 4 (11%) Q3 Do the different levels of the rewards and sanctions scheme encourage you to change your behaviour? Don't know what the rewards and sanctions scheme is.................................................................. 3 (9%) Yes.......................................................................................................................................................... 12 (36%) No........................................................................................................................................................... 16 (48%) Don't know............................................................................................................................................ 2 (6%) Q4 Have you had a minor report since you have been here? Yes.......................................................................................................................................................... 22 (65%) No........................................................................................................................................................... 8 (24%) Don't know............................................................................................................................................ 4 (12%) Q5 If you have had a minor report, was the process explained clearly to you? I have not had a minor report............................................................................................................. 12 (35%) Yes.......................................................................................................................................................... 12 (35%) No........................................................................................................................................................... 10 (29%) Q6 Have you had an adjudication ('nicking') since you have been here? Yes.......................................................................................................................................................... 23 (68%) No........................................................................................................................................................... 9 (26%) Don't know............................................................................................................................................ 2 (6%) Q7 If you have had an adjudication ('nicking'), was the process explained clearly to you? I have not had an adjudication............................................................................................................ 11 (32%) Yes.......................................................................................................................................................... 19 (56%) No........................................................................................................................................................... 4 (12%) Q8 Have you been physically restrained (C and R) since you have been here? Yes.......................................................................................................................................................... 15 (44%) No........................................................................................................................................................... 18 (53%) Don't know............................................................................................................................................ 1 (3%) Section 6 – Appendix VI: Summary of children and young people questionnaires and interviews, Keppel unit 116 HMYOI Wetherby and Keppel unit Q9 If you have spent a night in the care and separation unit (CSU), how were you treated by staff? I have not been to the care and separation unit .............................................................................. 27 (79%) Very well................................................................................................................................................. 1 (3%) Well........................................................................................................................................................ 1 (3%) Neither................................................................................................................................................... 2 (6%) Badly....................................................................................................................................................... 2 (6%) Very badly.............................................................................................................................................. 1 (3%) SECTION 9: SAFETY Q1 Have you ever felt unsafe here? Yes.......................................................................................................................................................... 22 (69%) No........................................................................................................................................................... 10 (31%) Q2 Do you feel unsafe now? Yes.......................................................................................................................................................... 4 (13%) No........................................................................................................................................................... 27 (87%) Q3 In which areas have you felt unsafe? (Please tick all that apply to you.) Never felt unsafe ............................................................................................................................. 10 (32%) Everywhere ............................................................................................................................................ 6 (19%) Care and separation unit..................................................................................................................... 2 (6%) Association areas .................................................................................................................................. 3 (10%) Reception area ...................................................................................................................................... 4 (13%) At the gym............................................................................................................................................. 4 (13%) In an exercise yard ............................................................................................................................... 7 (23%) At work................................................................................................................................................... 3 (10%) At education .......................................................................................................................................... 6 (19%) At religious services............................................................................................................................... 4 (13%) At meal times........................................................................................................................................ 3 (10%) At healthcare......................................................................................................................................... 2 (6%) Visits area .............................................................................................................................................. 7 (23%) In wing showers..................................................................................................................................... 3 (10%) In gym showers ..................................................................................................................................... 3 (10%) In corridors/stairwells............................................................................................................................ 5 (16%) On your landing/wing ........................................................................................................................... 4 (13%) During movement................................................................................................................................. 9 (29%) In your cell ............................................................................................................................................. 6 (19%) Q4 Have you ever been victimised by another young person/group of young people here (e.g. insulted or assaulted you)? Yes.......................................................................................................................................................... 17 (50%) No........................................................................................................................................................... 17 (50%) Q5 If yes, what did the incident(s) involve/what was it about? (Please tick all that apply to you.) Insulting remarks (about you, your family or friends)....................................................................... 11 (32%) Physical abuse (being hit, kicked or assaulted) ................................................................................. 10 (29%) Sexual abuse ......................................................................................................................................... 2 (6%) Feeling threatened or intimidated ....................................................................................................... 7 (21%) Having your canteen/property taken.................................................................................................. 3 (9%) Medication............................................................................................................................................. 2 (6%) Debt ....................................................................................................................................................... 1 (3%) Drugs...................................................................................................................................................... 1 (3%) Your race or ethnic origin..................................................................................................................... 3 (9%) Your religion/religious beliefs ............................................................................................................... 2 (6%) Section 6 – Appendix VI: Summary of children and young people questionnaires and interviews, Keppel unit HMYOI Wetherby and Keppel unit 117 Your nationality..................................................................................................................................... 1 (3%) You are from a different part of the country to others.................................................................... 3 (9%) You are from a Traveller community.................................................................................................. 5 (15%) Your sexuality........................................................................................................................................ 2 (6%) Your age................................................................................................................................................. 1 (3%) You having a disability.......................................................................................................................... 2 (6%) You were new here............................................................................................................................... 5 (15%) Your offence/crime................................................................................................................................ 6 (18%) Gang related issues............................................................................................................................... 3 (9%) Q7 Have you ever been victimised by staff here (e.g. insulted or assaulted you)? Yes.......................................................................................................................................................... 13 (38%) No........................................................................................................................................................... 21 (62%) Q8 If yes, what did the incident(s) involve/what was it about? (Please tick all that apply to you.) Insulting remarks (about you, your family or friends).......................................................................... 6 (18%) Physical abuse (being hit, kicked or assaulted) .................................................................................... 6 (18%) Sexual abuse ............................................................................................................................................ 0 (0%) Feeling threatened or intimidated .......................................................................................................... 3 (9%) Having your canteen/property taken..................................................................................................... 0 (0%) Medication................................................................................................................................................ 0 (0%) Debt .......................................................................................................................................................... 0 (0%) Drugs......................................................................................................................................................... 0 (0%) Your race or ethnic origin........................................................................................................................ 0 (0%) Your religion/religious beliefs .................................................................................................................. 0 (0%) Your nationality........................................................................................................................................ 0 (0%) You are from a different part of the country to others....................................................................... 0 (0%) You are from a Traveller community..................................................................................................... 1 (3%) Your sexuality........................................................................................................................................... 0 (0%) Your age.................................................................................................................................................... 0 (0%) You having a disability............................................................................................................................. 0 (0%) You were new here.................................................................................................................................. 0 (0%) Your offence/crime................................................................................................................................... 1 (3%) Gang related issues.................................................................................................................................. 0 (0%) Because you made a complaint ............................................................................................................. 1 (3%) Q10 If you were being victimised, would you tell a member of staff? Yes.......................................................................................................................................................... 10 (31%) No........................................................................................................................................................... 19 (59%) Don't know............................................................................................................................................ 3 (9%) Q11 Do you think staff would take it seriously if you told them you had been victimised? Yes.......................................................................................................................................................... 8 (24%) No........................................................................................................................................................... 15 (45%) Don't know............................................................................................................................................ 10 (30%) Q12 Is shouting through the windows a problem here? Yes.......................................................................................................................................................... 17 (52%) No........................................................................................................................................................... 11 (33%) Don't know............................................................................................................................................ 5 (15%) SECTION 10: HEALTH SERVICES Q1 Is it easy to see the following people if you need to? Yes No Don't know The doctor ....................................................... 20 (61%) 9 (27%) 4 (12%) The nurse ........................................................ 23 (72%) 6 (19%) 3 (9%) Section 6 – Appendix VI: Summary of children and young people questionnaires and interviews, Keppel unit 118 HMYOI Wetherby and Keppel unit The dentist ....................................................... 12 (38%) 14 (44%) 6 (19%) Q2 What do you think of the overall quality of the health services here? I have not been .................................................................................................................................... 4 (11%) Very good.............................................................................................................................................. 4 (11%) Good...................................................................................................................................................... 8 (22%) Neither.................................................................................................................................................. 9 (25%) Bad ........................................................................................................................................................ 9 (25%) Very bad................................................................................................................................................ 2 (6%) Q3 If you are taking medication, are you allowed to keep some/all of it in your room? I am not taking any medication .......................................................................................................... 9 (27%) Yes, all of my meds............................................................................................................................... 1 (3%) Yes, some of my meds ......................................................................................................................... 3 (9%) No........................................................................................................................................................... 20 (61%) Q4 Do you have any emotional or mental health problems? Yes.......................................................................................................................................................... 21 (66%) No........................................................................................................................................................... 11 (34%) Q5 Are you being helped by anyone here with your emotional or mental health problems (e.g. a psychologist, doctor, counsellor, personal officer or another member of staff)? I do not have any emotional or mental health problems................................................................. 11 (34%) Yes.......................................................................................................................................................... 16 (50%) No........................................................................................................................................................... 5 (16%) Q6 Did you have problems with alcohol when you first arrived here? Yes.......................................................................................................................................................... 6 (18%) No........................................................................................................................................................... 27 (82%) Q7 Have you received any help with alcohol problems here? Yes.......................................................................................................................................................... 4 (12%) No........................................................................................................................................................... 29 (88%) Q8 Did you have problems with drugs when you first arrived here? Yes.......................................................................................................................................................... 17 (52%) No........................................................................................................................................................... 16 (48%) Q9 Do you have problems with drugs now? Yes.......................................................................................................................................................... 6 (18%) No........................................................................................................................................................... 27 (82%) Q10 Have you received any help with drugs problems here? Yes.......................................................................................................................................................... 12 (36%) No........................................................................................................................................................... 21 (64%) Q11 How easy or difficult is it to get illegal drugs here? Very easy................................................................................................................................................ 8 (26%) Easy........................................................................................................................................................ 3 (10%) Neither................................................................................................................................................... 1 (3%) Difficult................................................................................................................................................... 1 (3%) Very difficult........................................................................................................................................... 5 (16%) Don't know............................................................................................................................................ 13 (42%) Section 6 – Appendix VI: Summary of children and young people questionnaires and interviews, Keppel unit HMYOI Wetherby and Keppel unit 119 SECTION 11: ACTIVITIES Q1 How old were you when you were last at school? 14 or under........................................................................................................................................... 15 (45%) 15 or over.............................................................................................................................................. 18 (55%) Q2 Have you ever been excluded from school? Yes.......................................................................................................................................................... 28 (82%) No........................................................................................................................................................... 3 (9%) Not applicable....................................................................................................................................... 3 (9%) Q3 Did you ever skip school before you came into custody? Yes.......................................................................................................................................................... 24 (73%) No........................................................................................................................................................... 6 (18%) Not applicable....................................................................................................................................... 3 (9%) Q4 Do you CURRENTLY take part in any of the following activities? (Please tick all that apply to you.) Education............................................................................................................................................... 29 (88%) A job in this establishment................................................................................................................... 6 (18%) Vocational or skills training .................................................................................................................. 5 (15%) Offending behaviour programmes...................................................................................................... 11 (33%) I am not currently involved in any of these........................................................................................ 4 (12%) Q5 If you have been involved in any of the following activities here, do you think they will help you when you leave prison? Not been involved Yes No Don't know Education 0 (0%) 19 (66%) 7 (24%) 3 (10%) A job in this establishment 7 (30%) 8 (35%) 4 (17%) 4 (17%) Vocational or skills training 7 (30%) 7 (30%) 4 (17%) 5 (22%) Offending behaviour programmes 4 (16%) 13 (52%) 3 (12%) 5 (20%) Q6 Do you usually have association every day? Yes.......................................................................................................................................................... 21 (64%) No........................................................................................................................................................... 12 (36%) Q7 Can you usually go outside for exercise every day? Don't want to go................................................................................................................................... 4 (12%) Yes.......................................................................................................................................................... 21 (64%) No........................................................................................................................................................... 8 (24%) Q8 How many times do you usually go to the gym each week? Don't want to go................................................................................................................................... 1 (3%) None....................................................................................................................................................... 0 (0%) One to two times.................................................................................................................................. 27 (84%) Three to five times................................................................................................................................ 4 (13%) More than five times............................................................................................................................ 0 (0%) SECTION 12: FAMILY AND FRIENDS Q1 Are you able to use the telephone every day, if you want to? Yes.......................................................................................................................................................... 23 (72%) No........................................................................................................................................................... 8 (25%) Don't know............................................................................................................................................ 1 (3%) Section 6 – Appendix VI: Summary of children and young people questionnaires and interviews, Keppel unit 120 HMYOI Wetherby and Keppel unit Q2 Have you had any problems with sending or receiving mail (letters or parcels)? Yes.......................................................................................................................................................... 15 (47%) No........................................................................................................................................................... 16 (50%) Don't know............................................................................................................................................ 1 (3%) Q3 How many visits do you usually have each week, from family or friends? I don't get visits..................................................................................................................................... 10 (31%) Less than one a week........................................................................................................................... 12 (38%) About one a week................................................................................................................................. 4 (13%) More than one a week......................................................................................................................... 2 (6%) Don't know............................................................................................................................................ 4 (13%) Q4 How easy is it for your family and friends to visit you here? I don't get visits..................................................................................................................................... 10 (31%) Very easy................................................................................................................................................ 3 (9%) Easy........................................................................................................................................................ 5 (16%) Neither................................................................................................................................................... 3 (9%) Difficult................................................................................................................................................... 2 (6%) Very difficult........................................................................................................................................... 5 (16%) Don't know............................................................................................................................................ 4 (13%) Q5 Do your visits usually start on time? I don't get visits .................................................................................................................................... 10 (31%) Yes.......................................................................................................................................................... 5 (16%) No........................................................................................................................................................... 8 (25%) Don't know............................................................................................................................................ 9 (28%) SECTION 13: PREPARATION FOR RELEASE Q1 Do you think you will have a problem with any of the following things, when you are released? (Please tick all that apply to you.) Finding accommodation ....................................................................................................................... 11 (34%) Getting into school or college............................................................................................................... 12 (38%) Getting a job.......................................................................................................................................... 20 (63%) Money/finances..................................................................................................................................... 16 (50%) Claiming benefits................................................................................................................................... 11 (34%) Continuing health services.................................................................................................................... 9 (28%) Opening a bank account...................................................................................................................... 10 (31%) Avoiding bad relationships ................................................................................................................... 11 (34%) I won't have any problems................................................................................................................... 9 (28%) Q2 Do you have a training plan, sentence plan or remand plan (i.e. a plan that is discussed in your DTO/planning meetings, which sets out your targets)? Yes.......................................................................................................................................................... 20 (63%) No........................................................................................................................................................... 5 (16%) Don't know............................................................................................................................................ 7 (22%) Q3 Were you involved in the development of your plan? I don't have a plan/don't know if I have a plan ................................................................................ 12 (41%) Yes.......................................................................................................................................................... 17 (59%) No........................................................................................................................................................... 0 (0%) Q4 Do you understand the targets that have been set in your plan? I don't have a plan/don't know if I have a plan ................................................................................ 12 (39%) Yes.......................................................................................................................................................... 18 (58%) No........................................................................................................................................................... 1 (3%) Section 6 – Appendix VI: Summary of children and young people questionnaires and interviews, Keppel unit HMYOI Wetherby and Keppel unit 121 Q5 Do you have a caseworker here? Yes.......................................................................................................................................................... 30 (94%) No........................................................................................................................................................... 1 (3%) Don't know............................................................................................................................................ 1 (3%) Q6 Has your caseworker helped to prepare you for release? I don't have a caseworker.................................................................................................................... 2 (6%) Yes.......................................................................................................................................................... 16 (50%) No........................................................................................................................................................... 12 (38%) Don't know............................................................................................................................................ 2 (6%) Q7 Has your social worker been to visit you since you have been here? I don't have a social worker................................................................................................................. 6 (19%) Yes.......................................................................................................................................................... 18 (56%) No........................................................................................................................................................... 8 (25%) Q8 Have you had a say in what will happen to you when you are released? Yes.......................................................................................................................................................... 13 (42%) No........................................................................................................................................................... 11 (35%) Don't know............................................................................................................................................ 7 (23%) Q9 Do you know who to contact for help with any of the following problems, before your release? (Please tick all that apply to you.) Finding accommodation ....................................................................................................................... 9 (30%) Getting into school or college............................................................................................................... 9 (30%) Getting a job.......................................................................................................................................... 11 (37%) Help with money/finances .................................................................................................................. 9 (30%) Help with claiming benefits ................................................................................................................. 6 (20%) Continuing health services .................................................................................................................. 5 (17%) Opening a bank account...................................................................................................................... 5 (17%) Avoiding bad relationships ................................................................................................................... 1 (3%) I don't know who to contact................................................................................................................ 12 (40%) Q10 What is most likely to stop you offending in the future? (Please tick all that apply to you.) Not sentenced......................................... 9 (27%) Having a mentor (someone you can ask for advice).......................................... 5 (15%) Nothing, it is up to me ........................... 4 (12%) Having a YOT worker or social worker that I get on with ..................................... 5 (15%) Making new friends outside................... 5 (15%) Having children........................................ 10 (30%) Going back to live with my family......... 8 (24%) Having something to do that isn't crime ......................................................... 15 (45%) Getting a place of my own..................... 10 (30%) This sentence ........................................... 10 (30%) Getting a job............................................ 17 (52%) Getting into school/college ...................... 14 (42%) Having a partner (girlfriend or boyfriend)................................................. 11 (33%) Talking about my offending behaviour with staff................................................... 1 (3%) Staying off alcohol/drugs........................ 12 (36%) Anything else ............................................ 4 (12%) Q11 Do you want to stop offending? Not sentenced....................................................................................................................................... 9 (27%) Yes.......................................................................................................................................................... 20 (61%) No........................................................................................................................................................... 0 (0%) Don't know............................................................................................................................................ 4 (12%) Q12 Have you done anything, or has anything happened to you here, that you think will make you less likely to offend in the future? Not sentenced....................................................................................................................................... 9 (27%) Yes.......................................................................................................................................................... 17 (52%) Section 6 – Appendix VI: Summary of children and young people questionnaires and interviews, Keppel unit 122 HMYOI Wetherby and Keppel unit No........................................................................................................................................................... 7 (21%) Any percentage highlighted in green is significantly better Any percentage highlighted in blue is significantly worse Any percentage highlighted in orange shows a significant difference in young people's background details Percentages which are not highlighted show there is no significant difference 38 201 1.1 Are you 18 years of age? 24% 17% 1.2 Are you a foreign national? 7% 5% 1.3 Do you understand spoken English? 98% 100% 1.4 Do you understand written English? 91% 100% 1.5 Are you from a minority ethnic group? (Including all those who did not tick white British, white Irish or white other category.) 7% 32% 1.6 Are you Muslim? 3% 15% 1.7 Do you consider yourself to be Gypsy/Romany/Traveller? 17% 4% 1.8 Do you have any children? 18% 7% 1.9 Do you consider yourself to have a disability? 53% 17% 1.10 Have you ever been in local authority care? 43% 29% 2.1 Are you sentenced? 76% 82% 2.2 Is your sentence 12 months or less? 26% 31% 2.3 Have you been in this establishment for one month or less? 17% 10% 2.4 Is this your first time in custody in a YOI, secure children's home or secure training centre? 56% 65% 3.1 Did you feel safe? 71% 76% 3.2 Did you travel with any adults (over 18) or a mix of males and females? 19% 37% 3.3 Did you spend more than 4 hours in the van? 14% 9% For those who spent 2 or more hours in the escort van: 3.4 Were you offered a toilet break if you needed it? 12% 16% 3.5 Were you offered anything to eat or drink? 50% 44% 3.6 Were you treated well/very well by the escort staff? 55% 53% 3.7 Before you arrived, did you receive any helpful information to help you prepare for coming here? 24% Survey responses from children and young people: HMYOI Wetherby and Keppel 2016 Survey responses (missing data have been excluded for each question). Please note: where there are apparently large differences, which are not indicated as statistically significant, this is likely to be due to chance. NB: This document shows a comparison between the responses from all young people surveyed in this establishment with all young people surveyed for the comparator. Key to tables HMYOI Keppel 2016 HMYOI Wetherby 2016 Number of completed questionnaires returned On your most recent journey here: SECTION 3: COURTS, TRANSFERS AND ESCORTS SECTION 1: ABOUT YOU SECTION 2: ABOUT YOUR SENTENCE Page 1 of 7 Any percentage highlighted in green is significantly better Any percentage highlighted in blue is significantly worse Any percentage highlighted in orange shows a significant difference in young people's background details Percentages which are not highlighted show there is no significant difference 38 201 Key to tables HMYOI Keppel 2016 HMYOI Wetherby 2016 Number of completed questionnaires returned 4.1 Were you in reception for less than 2 hours? 71% 72% 4.2 When you were searched, was this carried out in a respectful way? 79% 81% 4.3 Were you treated well/very well in reception? 52% 64% 4.4a Not being able to smoke? 37% 49% 4.4b Loss of property? 15% 23% 4.4c Feeling scared? 33% 27% 4.4d Gang problems? 21% 27% 4.4e Contacting family? 54% 49% 4.4f Money worries? 8% 15% 4.4g Feeling worried/upset/needing someone to talk to? 31% 34% 4.4h Health problems? 59% 50% 4.4i Getting phone numbers? 41% 31% 4.5 Did you have any problems when you first arrived? 92% 77% 4.5a Not being able to smoke? 65% 53% 4.5b Loss of property? 18% 11% 4.5c Feeling scared? 21% 15% 4.5d Gang problems? 5% 8% 4.5e Contacting family? 32% 29% 4.5f Money worries? 24% 13% 4.5g Feeling worried/upset/needing someone to talk to? 32% 16% 4.5h Health problems? 38% 10% 4.5i Getting phone numbers? 29% 30% 4.6a Toiletries/basic items? 86% 85% 4.6b The opportunity to have a shower? 51% 22% 4.6c Something to eat? 62% 78% 4.6d A free phone call to friends/family? 73% 76% 4.6e PIN phone credit? 56% 52% 4.6f Information about feeling worried/upset? 34% 24% SECTION 4: YOUR FIRST FEW DAYS HERE When you first arrived, were you given any of the following: When you first arrived, did staff ask if you needed help or support with any of the following: When you first arrived, did you have problems with any of the following: Page 2 of 7 Any percentage highlighted in green is significantly better Any percentage highlighted in blue is significantly worse Any percentage highlighted in orange shows a significant difference in young people's background details Percentages which are not highlighted show there is no significant difference 38 201 Key to tables HMYOI Keppel 2016 HMYOI Wetherby 2016 Number of completed questionnaires returned 4.7a A chaplain? 50% 47% 4.7b A peer mentor? 5% 9% 4.7c Childline/Samaritans 5% 12% 4.7d The prison shop/canteen? 10% 6% 4.8 Before you were locked up on your first night, were you seen by a doctor or nurse? 78% 71% 4.9 Did you feel safe on your first night here? 70% 76% 4.10 For those who have been on an induction course: did it cover everything you needed to know about the establishment? 43% 55% 5.1 Can you normally have a shower every day if you want to? 100% 89% 5.2 Is your cell call bell normally answered within five minutes? 20% 11% 5.3 Do you find the food here good/very good? 20% 16% 5.4 Does the shop/canteen sell a wide enough variety of products? 53% 41% 5.5 Is it easy/very easy for you to attend religious services? 50% 51% 5.6 Do you feel your religious beliefs are respected? 56% 57% Can you speak to: 5.7 A chaplain of your faith in private? 73% 69% 5.8 A peer mentor? 25% 22% 5.9 A member of the IMB (Independent Monitoring Board)? 20% 9% 5.10 An advocate (an outside person to help you)? 30% 26% 6.1 Do most staff treat you with respect? 74% 58% 6.2 If you had a problem, would you have no-one to turn to? 8% 23% 6.3 Have staff checked on you personally in the last week to see how you are getting on? 45% 26% 6.4 Did you meet your personal (named) officer within the first week? 29% 26% 6.5 Do you see your personal (named) officer at least once a week? 54% 48% 6.6 Do you feel your personal (named) officer tries to help you? 72% 53% 7.1 Is it easy to make an application? 53% 60% 7.2 Do you feel applications are sorted out fairly? 54% 60% 7.3 Do you feel applications are sorted out quickly (within 7 days)? 42% 50% 7.4 Is it easy to make a complaint? 32% 45% Within your first 24 hours, did you have access to the following people or services: For those who have met their personal officer: SECTION 7: APPLICATIONS AND COMPLAINTS SECTION 5: DAILY LIFE AND RESPECT SECTION 6: RELATIONSHIPS WITH STAFF For those who have made an application: Page 3 of 7 Any percentage highlighted in green is significantly better Any percentage highlighted in blue is significantly worse Any percentage highlighted in orange shows a significant difference in young people's background details Percentages which are not highlighted show there is no significant difference 38 201 Key to tables HMYOI Keppel 2016 HMYOI Wetherby 2016 Number of completed questionnaires returned 7.5 Do you feel complaints are sorted out fairly? 13% 28% 7.6 Do you feel complaints are sorted out quickly (within 7 days)? 13% 24% 7.7 Have you ever felt too scared or intimidated to make a complaint? 18% 18% 8.1 Are you on the enhanced (top) level of the reward scheme? 37% 28% 8.2 Have you been treated fairly in your experience of the reward scheme? 37% 38% 8.3 Do the different levels make you change your behaviour? 36% 44% 8.4 Have you had a minor report since you have been here? 65% 60% For those who have had a minor report: 8.5 Was the process explained clearly to you? 54% 53% 8.6 Have you had an adjudication ('nicking') since you have been here? 68% 61% For those who have had an adjudication ('nicking'): 8.7 Was the process explained clearly to you? 84% 69% 8.8 Have you been physically restrained (Cand R) since you have been here? 45% 39% 8.9 For those who had spent a night in the care and separation unit: did the staff treat you well/very well? 25% 49% 9.1 Have you ever felt unsafe here? 69% 41% 9.2 Do you feel unsafe now? 12% 17% 9.4 Have you ever been victimised by other young people here? 50% 31% 9.5a Made insulting remarks about you, your family or friends? 32% 17% 9.5b Hit, kicked or assaulted you? 29% 12% 9.5c Sexually abused you? 5% 1% 9.5d Threatened or intimidated you? 21% 15% 9.5e Taken your canteen/property? 8% 10% 9.5f Victimised you because of medication? 5% 1% 9.5g Victimised you because of debt? 3% 3% 9.5h Victimised you because of drugs? 3% 3% 9.5i Victimised you because of your race or ethnic origin? 8% 6% 9.5j Victimised you because of your religion/religious beliefs? 5% 3% 9.5k Victimised you because of your nationality? 3% 2% Since you have been here, have other young people: For those who have made a complaint: SECTION 8: REWARDS AND SANCTIONS, AND DISCIPLINE SECTION 9: SAFETY Page 4 of 7 Any percentage highlighted in green is significantly better Any percentage highlighted in blue is significantly worse Any percentage highlighted in orange shows a significant difference in young people's background details Percentages which are not highlighted show there is no significant difference 38 201 Key to tables HMYOI Keppel 2016 HMYOI Wetherby 2016 Number of completed questionnaires returned 9.5l Victimised you because you were from a different part of the country? 8% 6% 9.5m Victimised you because you are from a Traveller community? 16% 2% 9.5n Victimised you because of your sexual orientation? 5% 1% 9.5o Victimised you because of your age? 3% 1% 9.5p Victimised you because you have a disability? 5% 1% 9.5q Victimised you because you were new here? 16% 8% 9.5r Victimised you because of your offence/crime? 18% 4% 9.5s Victimised you because of gang related issues? 8% 6% 9.7 Have you ever been victimised by a member of staff here? 38% 34% 9.8a Made insulting remarks about you, your family or friends? 18% 15% 9.8b Hit, kicked or assaulted you? 18% 10% 9.8c Sexually abused you? 0% 0% 9.8d Threatened or intimidated you? 8% 11% 9.8e Taken your canteen/property? 0% 5% 9.8f Victimised you because of medication? 0% 1% 9.8g Victimised you because of debt? 0% 0% 9.8h Victimised you because of drugs? 0% 1% 9.8i Victimised you because of your race or ethnic origin? 0% 5% 9.8j Victimised you because of your religion/religious beliefs? 0% 3% 9.8k Victimised you because of your nationality? 0% 1% 9.8k Victimised you because you were from a different part of the country? 0% 3% 9.8m Victimised you because you are from a Traveller community? 3% 1% 9.8n Victimised you because of your sexual orientation? 0% 0% 9.8o Victimised you because of your age? 0% 1% 9.8p Victimised you because you have a disability? 0% 1% 9.8q Victimised you because you were new here? 0% 3% 9.8r Victimised you because of your offence/crime? 3% 1% 9.8s Victimised you because of gang related issues? 0% 1% 9.8t Victimised you because you made a complaint? 3% 4% 9.10 If you were being victimised, would you tell a member of staff? 31% 29% 9.11 Do you think staff would take it seriously if you told them you had been victimised? 24% 18% 9.12 Is shouting through the windows a problem here? 51% 43% Since you have been here, have staff: Page 5 of 7 Any percentage highlighted in green is significantly better Any percentage highlighted in blue is significantly worse Any percentage highlighted in orange shows a significant difference in young people's background details Percentages which are not highlighted show there is no significant difference 38 201 Key to tables HMYOI Keppel 2016 HMYOI Wetherby 2016 Number of completed questionnaires returned 10.1a Is it easy for you to see the doctor? 61% 48% 10.1b Is it easy for you to see the nurse? 72% 61% 10.1c Is it easy for you to see the dentist? 37% 24% 10.2 For those who have been to health services: Do you think the overall quality is good/very good? 37% 46% 10.3 If you are taking medication, are you allowed to keep some/all of it in your cell? 15% 57% 10.4 Do you have any emotional or mental health problems? 66% 22% 10.5 If you have emotional or mental health problems, are you being helped by anyone here? 75% 51% 10.6 Did you have any problems with alcohol when you first arrived? 19% 6% 10.7 Have you received any help with any alcohol problems here? 11% 4% 10.8 Did you have any problems with drugs when you first arrived? 51% 36% 10.9 Do you have a problem with drugs now? 19% 8% 10.10 Have you received any help with any drug problems here? 36% 24% 10.11 Is it easy/very easy to get illegal drugs here? 35% 27% 11.1 Were you 14 or younger when you were last at school? 46% 38% 11.2 Have you ever been excluded from school? 82% 86% 11.3 Did you ever skip school before you came into custody? 73% 71% 11.4a Education? 89% 77% 11.4b A job in this establishment? 19% 17% 11.4c Vocational or skills training? 16% 8% 11.4d Offending behaviour programmes? 33% 17% 11.4e Nothing 11% 17% 11.5a Education? 66% 54% 11.5b A job in this establishment? 50% 36% 11.5c Vocational or skills training? 44% 31% 11.5d Offending behaviour programmes? 61% 40% 11.6 Do you usually have association every day? 64% 64% 11.7 Can you usually go outside for exercise every day? 64% 54% 11.8 Do you go to the gym more than five times each week? 0% 1% For those who have taken part in the following activities while in this establishment, do you think that they will help you when you leave prison: SECTION 10: HEALTH SERVICES SECTION 11: ACTIVITIES Do you currently take part in any of the following: Page 6 of 7 Any percentage highlighted in green is significantly better Any percentage highlighted in blue is significantly worse Any percentage highlighted in orange shows a significant difference in young people's background details Percentages which are not highlighted show there is no significant difference 38 201 Key to tables HMYOI Keppel 2016 HMYOI Wetherby 2016 Number of completed questionnaires returned 12.1 Are you able to use the telephone every day? 72% 81% 12.2 Have you had any problems with sending or receiving letters or parcels? 47% 55% 12.3 Do you usually have one or more visits per week from family and friends? 19% 32% 12.4 Is it easy/very easy for your family and friends to visit you here? 25% 23% 12.5 Do your visits start on time? 17% 39% 13.1a Finding accommodation? 34% 22% 13.1b Getting into school or college? 37% 31% 13.1c Getting a job? 63% 49% 13.1d Money/finances? 50% 36% 13.1e Claiming benefits? 34% 14% 13.1f Continuing health services? 28% 5% 13.1g Opening a bank account? 31% 16% 13.1h Avoiding bad relationships? 34% 12% 13.2 Do you have a training plan, sentence plan or remand plan? 63% 58% 13.3 Were you involved in the development of your plan? 100% 89% 13.4 Do you understand the targets set in your plan? 95% 91% 13.5 Do you have a caseworker here? 94% 91% 13.6 Has your caseworker helped to prepare you for release? 53% 44% For those with a social worker: 13.7 Has your social worker been to visit you since you have been here? 69% 73% 13.8 Have you had a say in what will happen to you when you are released? 41% 35% 13.9a Finding accommodation 30% 25% 13.9b Getting into school or college 30% 24% 13.9c Getting a job 36% 26% 13.9d Help with money/finances 30% 22% 13.9e Help with claiming benefits 21% 17% 13.9f Continuing health services 18% 14% 13.9g Opening a bank account 18% 20% 13.9h Avoiding bad relationships 3% 14% 13.11 Do you want to stop offending? 85% 91% 13.12 Have you done anything or has anything happened to you here that you think will make you less likely to offend in the future? 70% 46% For those with a training plan, sentence plan or remand plan: For those who were sentenced: SECTION 12: KEEPING IN TOUCH WITH FAMILY AND FRIENDS SECTION 13: PREPARATION FOR RELEASE Do you think you will have a problem with the following, when you are released: Do you know who to contact for help with the following problems? Page 7 of 7 Comparison with young people's comparator and previous survey results. Any percentage highlighted in green is significantly better Any percentage highlighted in blue is significantly worse Any percentage highlighted in orange shows a significant difference in young people's background details Percentages which are not highlighted show there is no significant difference 201 431 201 152 1.1 Are you 18 years of age? 17% 10% 17% 11% 1.2 Are you a foreign national? 5% 6% 5% 5% 1.3 Do you understand spoken English? 100% 99% 100% 98% 1.4 Do you understand written English? 100% 97% 100% 98% 1.5 Are you from a minority ethnic group? (Including all those who did not tick white British, white Irish or white other category. 32% 53% 32% 25% 1.6 Are you Muslim? 15% 25% 15% 14% 1.7 Do you consider yourself to be Gypsy/Romany/Traveller? 4% 8% 4% 8% 1.8 Do you have any children? 7% 12% 7% 9% 1.9 Do you consider yourself to have a disability? 17% 20% 17% 15% 1.10 Have you ever been in local authority care? 29% 41% 29% 32% 2.1 Are you sentenced? 82% 74% 82% 85% 2.2 Is your sentence 12 months or less? 31% 30% 31% 39% 2.3 Have you been in this establishment for one month or less? 10% 17% 10% 22% 2.4 Is this your first time in custody in a YOI, secure children's home or secure training centre? 65% 57% 65% 54% 3.1 Did you feel safe? 76% 76% 76% 80% 3.2 Did you travel with any adults (over 18) or a mix of males and females? 37% 33% 37% 40% 3.3 Did you spend more than 4 hours in the van? 9% 6% 9% 7% For those who spent 2 or more hours in the escort van: 3.4 Were you offered a toilet break if you needed it? 16% 9% 16% 12% 3.5 Were you offered anything to eat or drink? 44% 40% 44% 41% 3.6 Were you treated well/very well by the escort staff? 53% 53% 53% 55% 3.7 Before you arrived, did you receive any helpful information to help you prepare for coming here? 10% 14% 10% 17% Survey responses from children and young people: HMYOI Wetherby 2016 Survey responses (missing data have been excluded for each question). Please note: where there are apparently large differences, which are not indicated as statistically significant, this is likely to be due to chance. NB: This document shows a comparison between the responses from all young people surveyed in this establishment with all young people surveyed for the comparator. Key to tables HMYOI Wetherby 2016 Young people's comparator HMYOI Wetherby 2016 HMYOI Wetherby 2015 Number of completed questionnaires returned On your most recent journey here: SECTION 3: COURTS, TRANSFERS AND ESCORTS SECTION 1: ABOUT YOU SECTION 2: ABOUT YOUR SENTENCE Page 1 of 8 Comparison with young people's comparator and previous survey results. Any percentage highlighted in green is significantly better Any percentage highlighted in blue is significantly worse Any percentage highlighted in orange shows a significant difference in young people's background details Percentages which are not highlighted show there is no significant difference 201 431 201 152 Key to tables HMYOI Wetherby 2016 Young people's comparator HMYOI Wetherby 2016 HMYOI Wetherby 2015 Number of completed questionnaires returned 4.1 Were you in reception for less than 2 hours? 72% 80% 72% 80% 4.2 When you were searched, was this carried out in a respectful way? 81% 80% 81% 84% 4.3 Were you treated well/very well in reception? 64% 65% 64% 69% 4.4a Not being able to smoke? 49% 40% 49% 60% 4.4b Loss of property? 23% 15% 23% 23% 4.4c Feeling scared? 27% 23% 27% 31% 4.4d Gang problems? 27% 49% 27% 31% 4.4e Contacting family? 49% 50% 49% 58% 4.4f Money worries? 15% 15% 15% 17% 4.4g Feeling worried/upset/needing someone to talk to? 34% 29% 34% 39% 4.4h Health problems? 50% 53% 50% 60% 4.4i Getting phone numbers? 31% 38% 31% 43% 4.5 Did you have any problems when you first arrived? 77% 80% 77% 73% 4.5a Not being able to smoke? 53% 47% 53% 49% 4.5b Loss of property? 11% 12% 11% 12% 4.5c Feeling scared? 15% 13% 15% 9% 4.5d Gang problems? 8% 22% 8% 11% 4.5e Contacting family? 29% 33% 29% 28% 4.5f Money worries? 13% 19% 13% 10% 4.5g Feeling worried/upset/needing someone to talk to? 16% 15% 16% 10% 4.5h Health problems? 10% 18% 10% 10% 4.5i Getting phone numbers? 30% 33% 30% 27% 4.6a Toiletries/basic items? 85% 77% 85% 79% 4.6b The opportunity to have a shower? 22% 56% 22% 30% 4.6c Something to eat? 78% 78% 78% 86% 4.6d A free phone call to friends/family? 76% 74% 76% 75% 4.6e PIN phone credit? 52% 58% 52% 50% 4.6f Information about feeling worried/upset? 24% 29% 24% 27% SECTION 4: YOUR FIRST FEW DAYS HERE When you first arrived, were you given any of the following: When you first arrived, did staff ask if you needed help or support with any of the following: When you first arrived, did you have problems with any of the following: Page 2 of 8 Comparison with young people's comparator and previous survey results. Any percentage highlighted in green is significantly better Any percentage highlighted in blue is significantly worse Any percentage highlighted in orange shows a significant difference in young people's background details Percentages which are not highlighted show there is no significant difference 201 431 201 152 Key to tables HMYOI Wetherby 2016 Young people's comparator HMYOI Wetherby 2016 HMYOI Wetherby 2015 Number of completed questionnaires returned 4.7a A chaplain? 47% 37% 47% 49% 4.7b A peer mentor? 9% 9% 9% 6% 4.7c Childline/Samaritans 12% 15% 12% 13% 4.7d The prison shop/canteen? 6% 10% 6% 10% 4.8 Before you were locked up on your first night, were you seen by a doctor or nurse? 71% 68% 71% 64% 4.9 Did you feel safe on your first night here? 76% 76% 76% 75% 4.10 For those who have been on an induction course: did it cover everything you needed to know about the establishment? 55% 52% 55% 57% 5.1 Can you normally have a shower every day if you want to? 89% 87% 89% 90% 5.2 Is your cell call bell normally answered within five minutes? 11% 26% 11% 30% 5.3 Do you find the food here good/very good? 16% 15% 16% 24% 5.4 Does the shop/canteen sell a wide enough variety of products? 41% 54% 41% 52% 5.5 Is it easy/very easy for you to attend religious services? 51% 48% 51% 59% 5.6 Do you feel your religious beliefs are respected? 57% 61% 57% 53% Can you speak to: 5.7 A chaplain of your faith in private? 69% 64% 69% 64% 5.8 A peer mentor? 22% 27% 22% 28% 5.9 A member of the IMB (Independent Monitoring Board)? 9% 18% 9% 16% 5.10 An advocate (an outside person to help you)? 26% 38% 26% 44% 6.1 Do most staff treat you with respect? 58% 65% 58% 72% 6.2 If you had a problem, would you have no-one to turn to? 23% 23% 23% 30% 6.3 Have staff checked on you personally in the last week to see how you are getting on? 26% 31% 26% 38% 6.4 Did you meet your personal (named) officer within the first week? 26% 33% 26% 40% 6.5 Do you see your personal (named) officer at least once a week? 48% 42% 48% 49% 6.6 Do you feel your personal (named) officer tries to help you? 53% 62% 53% 68% 7.1 Is it easy to make an application? 60% 58% 60% 65% 7.2 Do you feel applications are sorted out fairly? 60% 52% 60% 73% 7.3 Do you feel applications are sorted out quickly (within 7 days)? 50% 28% 50% 49% 7.4 Is it easy to make a complaint? 45% 44% 45% 52% Within your first 24 hours, did you have access to the following people or services: For those who have met their personal officer: SECTION 7: APPLICATIONS AND COMPLAINTS SECTION 5: DAILY LIFE AND RESPECT SECTION 6: RELATIONSHIPS WITH STAFF For those who have made an application: Page 3 of 8 Comparison with young people's comparator and previous survey results. Any percentage highlighted in green is significantly better Any percentage highlighted in blue is significantly worse Any percentage highlighted in orange shows a significant difference in young people's background details Percentages which are not highlighted show there is no significant difference 201 431 201 152 Key to tables HMYOI Wetherby 2016 Young people's comparator HMYOI Wetherby 2016 HMYOI Wetherby 2015 Number of completed questionnaires returned 7.5 Do you feel complaints are sorted out fairly? 28% 34% 28% 35% 7.6 Do you feel complaints are sorted out quickly (within 7 days)? 24% 23% 24% 35% 7.7 Have you ever felt too scared or intimidated to make a complaint? 18% 13% 18% 5% 8.1 Are you on the enhanced (top) level of the reward scheme? 28% 23% 28% 24% 8.2 Have you been treated fairly in your experience of the reward scheme? 38% 41% 38% 47% 8.3 Do the different levels make you change your behaviour? 44% 42% 44% 39% 8.4 Have you had a minor report since you have been here? 60% 44% 60% 59% For those who have had a minor report: 8.5 Was the process explained clearly to you? 53% 68% 53% 78% 8.6 Have you had an adjudication ('nicking') since you have been here? 61% 71% 61% 60% For those who have had an adjudication ('nicking'): 8.7 Was the process explained clearly to you? 69% 82% 69% 88% 8.8 Have you been physically restrained (Cand R) since you have been here? 39% 48% 39% 33% 8.9 For those who had spent a night in the care and separation unit: did the staff treat you well/very well? 49% 32% 49% 62% 9.1 Have you ever felt unsafe here? 41% 48% 41% 29% 9.2 Do you feel unsafe now? 17% 19% 17% 14% 9.4 Have you ever been victimised by other young people here? 31% 36% 31% 29% 9.5a Made insulting remarks about you, your family or friends? 17% 22% 17% 13% 9.5b Hit, kicked or assaulted you? 12% 17% 12% 10% 9.5c Sexually abused you? 1% 1% 1% 2% 9.5d Threatened or intimidated you? 15% 15% 15% 12% 9.5e Taken your canteen/property? 10% 6% 10% 4% 9.5f Victimised you because of medication? 1% 1% 1% 2% 9.5g Victimised you because of debt? 3% 1% 3% 3% 9.5h Victimised you because of drugs? 3% 2% 3% 1% 9.5i Victimised you because of your race or ethnic origin? 6% 5% 6% 4% 9.5j Victimised you because of your religion/religious beliefs? 3% 4% 3% 2% 9.5k Victimised you because of your nationality? 2% 4% 2% 2% Since you have been here, have other young people: For those who have made a complaint: SECTION 8: REWARDS AND SANCTIONS, AND DISCIPLINE SECTION 9: SAFETY Page 4 of 8 Comparison with young people's comparator and previous survey results. Any percentage highlighted in green is significantly better Any percentage highlighted in blue is significantly worse Any percentage highlighted in orange shows a significant difference in young people's background details Percentages which are not highlighted show there is no significant difference 201 431 201 152 Key to tables HMYOI Wetherby 2016 Young people's comparator HMYOI Wetherby 2016 HMYOI Wetherby 2015 Number of completed questionnaires returned 9.5l Victimised you because you were from a different part of the country? 6% 5% 6% 5% 9.5m Victimised you because you are from a Traveller community? 2% 3% 2% 0% 9.5n Victimised you because of your sexual orientation? 1% 0% 1% 0% 9.5o Victimised you because of your age? 1% 2% 1% 1% 9.5p Victimised you because you have a disability? 1% 2% 1% 1% 9.5q Victimised you because you were new here? 8% 11% 8% 5% 9.5r Victimised you because of your offence/crime? 4% 5% 4% 4% 9.5s Victimised you because of gang related issues? 6% 10% 6% 6% 9.7 Have you ever been victimised by a member of staff here? 34% 31% 34% 18% 9.8a Made insulting remarks about you, your family or friends? 15% 17% 15% 10% 9.8b Hit, kicked or assaulted you? 10% 10% 10% 5% 9.8c Sexually abused you? 0% 2% 0% 2% 9.8d Threatened or intimidated you? 11% 6% 11% 3% 9.8e Taken your canteen/property? 5% 4% 5% 3% 9.8f Victimised you because of medication? 1% 1% 1% 2% 9.8g Victimised you because of debt? 0% 0% 0% 1% 9.8h Victimised you because of drugs? 1% 1% 1% 0% 9.8i Victimised you because of your race or ethnic origin? 5% 4% 5% 2% 9.8j Victimised you because of your religion/religious beliefs? 3% 2% 3% 0% 9.8k Victimised you because of your nationality? 1% 3% 1% 0% 9.8k Victimised you because you were from a different part of the country? 3% 2% 3% 2% 9.8m Victimised you because you are from a Traveller community? 1% 1% 1% 0% 9.8n Victimised you because of your sexual orientation? 0% 0% 0% 0% 9.8o Victimised you because of your age? 1% 2% 1% 1% 9.8p Victimised you because you have a disability? 1% 1% 1% 1% 9.8q Victimised you because you were new here? 3% 3% 3% 1% 9.8r Victimised you because of your offence/crime? 1% 2% 1% 1% 9.8s Victimised you because of gang related issues? 1% 2% 1% 1% 9.8t Victimised you because you made a complaint? 4% 5% 4% 1% 9.10 If you were being victimised, would you tell a member of staff? 29% 28% 29% 27% 9.11 Do you think staff would take it seriously if you told them you had been victimised? 18% 26% 18% 30% 9.12 Is shouting through the windows a problem here? 43% 44% 43% 36% Since you have been here, have staff: Page 5 of 8 Comparison with young people's comparator and previous survey results. Any percentage highlighted in green is significantly better Any percentage highlighted in blue is significantly worse Any percentage highlighted in orange shows a significant difference in young people's background details Percentages which are not highlighted show there is no significant difference 201 431 201 152 Key to tables HMYOI Wetherby 2016 Young people's comparator HMYOI Wetherby 2016 HMYOI Wetherby 2015 Number of completed questionnaires returned 10.1a Is it easy for you to see the doctor? 48% 46% 48% 57% 10.1b Is it easy for you to see the nurse? 61% 60% 61% 69% 10.1c Is it easy for you to see the dentist? 24% 26% 24% 34% 10.2 For those who have been to health services: Do you think the overall quality is good/very good? 46% 48% 46% 48% 10.3 If you are taking medication, are you allowed to keep some/all of it in your cell? 57% 46% 57% 65% 10.4 Do you have any emotional or mental health problems? 22% 26% 22% 25% 10.5 If you have emotional or mental health problems, are you being helped by anyone here? 51% 55% 51% 61% 10.6 Did you have any problems with alcohol when you first arrived? 6% 7% 6% 8% 10.7 Have you received any help with any alcohol problems here? 4% 4% 4% 3% 10.8 Did you have any problems with drugs when you first arrived? 36% 32% 36% 42% 10.9 Do you have a problem with drugs now? 8% 6% 8% 6% 10.10 Have you received any help with any drug problems here? 24% 22% 24% 20% 10.11 Is it easy/very easy to get illegal drugs here? 27% 22% 27% 19% 11.1 Were you 14 or younger when you were last at school? 38% 37% 38% 49% 11.2 Have you ever been excluded from school? 86% 87% 86% 90% 11.3 Did you ever skip school before you came into custody? 71% 71% 71% 80% 11.4a Education? 77% 75% 77% 66% 11.4b A job in this establishment? 17% 16% 17% 49% 11.4c Vocational or skills training? 8% 12% 8% 8% 11.4d Offending behaviour programmes? 17% 16% 17% 11% 11.4e Nothing 17% 15% 17% 25% 11.5a Education? 54% 61% 54% 59% 11.5b A job in this establishment? 36% 36% 36% 43% 11.5c Vocational or skills training? 31% 42% 31% 39% 11.5d Offending behaviour programmes? 40% 41% 40% 39% 11.6 Do you usually have association every day? 64% 50% 64% 81% 11.7 Can you usually go outside for exercise every day? 54% 67% 54% 60% 11.8 Do you go to the gym more than five times each week? 1% 11% 1% 2% For those who have taken part in the following activities while in this establishment, do you think that they will help you when you leave prison: SECTION 10: HEALTH SERVICES SECTION 11: ACTIVITIES Do you currently take part in any of the following: Page 6 of 8 Comparison with young people's comparator and previous survey results. Any percentage highlighted in green is significantly better Any percentage highlighted in blue is significantly worse Any percentage highlighted in orange shows a significant difference in young people's background details Percentages which are not highlighted show there is no significant difference 201 431 201 152 Key to tables HMYOI Wetherby 2016 Young people's comparator HMYOI Wetherby 2016 HMYOI Wetherby 2015 Number of completed questionnaires returned 12.1 Are you able to use the telephone every day? 81% 80% 81% 77% 12.2 Have you had any problems with sending or receiving letters or parcels? 55% 50% 55% 50% 12.3 Do you usually have one or more visits per week from family and friends? 32% 34% 32% 28% 12.4 Is it easy/very easy for your family and friends to visit you here? 23% 33% 23% 27% 12.5 Do your visits start on time? 39% 34% 39% 26% 13.1a Finding accommodation? 22% 28% 22% 18% 13.1b Getting into school or college? 31% 34% 31% 21% 13.1c Getting a job? 49% 52% 49% 46% 13.1d Money/finances? 36% 36% 36% 34% 13.1e Claiming benefits? 14% 15% 14% 13% 13.1f Continuing health services? 5% 11% 5% 8% 13.1g Opening a bank account? 16% 18% 16% 16% 13.1h Avoiding bad relationships? 12% 20% 12% 15% 13.2 Do you have a training plan, sentence plan or remand plan? 58% 43% 58% 46% 13.3 Were you involved in the development of your plan? 89% 85% 89% 89% 13.4 Do you understand the targets set in your plan? 91% 90% 91% 96% 13.5 Do you have a caseworker here? 91% 92% 91% 82% 13.6 Has your caseworker helped to prepare you for release? 44% 39% 44% 36% For those with a social worker: 13.7 Has your social worker been to visit you since you have been here? 73% 77% 73% 68% 13.8 Have you had a say in what will happen to you when you are released? 35% 41% 35% 38% 13.9a Finding accommodation 25% 26% 25% 32% 13.9b Getting into school or college 24% 30% 24% 28% 13.9c Getting a job 26% 29% 26% 35% For those with a training plan, sentence plan or remand plan: SECTION 12: KEEPING IN TOUCH WITH FAMILY AND FRIENDS SECTION 13: PREPARATION FOR RELEASE Do you think you will have a problem with the following, when you are released: Do you know who to contact for help with the following problems? Page 7 of 8 Comparison with young people's comparator and previous survey results. Any percentage highlighted in green is significantly better Any percentage highlighted in blue is significantly worse Any percentage highlighted in orange shows a significant difference in young people's background details Percentages which are not highlighted show there is no significant difference 201 431 201 152 Key to tables HMYOI Wetherby 2016 Young people's comparator HMYOI Wetherby 2016 HMYOI Wetherby 2015 Number of completed questionnaires returned 13.9d Help with money/finances 22% 23% 22% 27% 13.9e Help with claiming benefits 17% 14% 17% 23% 13.9f Continuing health services 14% 15% 14% 19% 13.9g Opening a bank account 20% 19% 20% 25% 13.9h Avoiding bad relationships 14% 15% 14% 14% 13.11 Do you want to stop offending? 91% 91% 91% 89% 13.12 Have you done anything or has anything happened to you here that you think will make you less likely to offend in the future? 46% 54% 46% 48% For those who were sentenced: Page 8 of 8 Diversity analysis Any percentage highlighted in green is significantly better Any percentage highlighted in blue is significantly worse Any percentage highlighted in orange shows a significant difference in young people's background details Percentages which are not highlighted show there is no significant difference 63 136 30 166 1.2 Are you a foreign national? 6% 4% 3% 5% 1.3 Do you understand spoken English? 100% 100% 100% 100% 1.4 Do you understand written English? 100% 99% 100% 99% 1.5 Are you from a minority ethnic group? (Including all those who did not tick white British, white Irish or white other categories.) 100% 19% 1.6 Are you Muslim? 49% 0% 1.5 Do you consider yourself to be Gypsy/ Romany/ Traveller? 2% 5% 3% 4% 1.9 Do you consider yourself to have a disability? 10% 19% 6% 18% 1.10 Have you ever been in local authority care? 31% 29% 30% 29% 2.1 Are you sentenced? 77% 85% 70% 84% 2.4 Is this your first time in custody in a YOI, secure children's home or secure training centre? 73% 61% 67% 64% 3.2 Did you travel with any adults (over 18) or a mix of males and females? 33% 39% 33% 38% 3.6 Were you treated well/very well by the escort staff? 57% 52% 53% 53% 3.7 Before you arrived, did you receive any helpful information to help you prepare for coming here? 10% 9% 9% 9% 4.2 When you were searched, was this carried out in a respectful way? 89% 79% 88% 80% 4.3 Were you treated well/very well in reception? 66% 64% 53% 66% 4.8 Before you were locked up on your first night, were you seen by a doctor or nurse? 66% 74% 64% 73% 4.9 Did you feel safe on your first night here? 80% 74% 82% 74% 5.1 Can you normally have a shower every day if you want to? 90% 89% 88% 90% 5.2 Is your cell call bell normally answered within five minutes? 15% 8% 13% 10% 5.3 Do you find the food here good/very good? 9% 19% 3% 18% 5.4 Does the shop/canteen sell a wide enough variety of products? 29% 47% 24% 44% 5.6 Do you feel your religious beliefs are respected? 76% 47% 79% 52% 5.7 A chaplain of your faith in private? 83% 62% 91% 65% 5.8 A peer mentor? 17% 24% 18% 23% 5.9 A member of the IMB (Independent Monitoring Board? 6% 11% 6% 10% 5.10 An advocate (an outside person to help you)? 26% 26% 33% 25% Number of completed questionnaires returned Can you speak to: Key question responses (ethnicity/ religion) HMYOI Wetherby 2016 Key to tables Black and minority ethnic young people White young people Muslim young people Non-Muslim young people Survey responses (missing data have been excluded for each question). Please note: where there are apparently large differences, which are not indicated as statistically significant, this is likely to be due to chance. Page 1 of 3 Diversity analysis Any percentage highlighted in green is significantly better Any percentage highlighted in blue is significantly worse Any percentage highlighted in orange shows a significant difference in young people's background details Percentages which are not highlighted show there is no significant difference Number of completed questionnaires returned 63 136 30 166 Key to tables Black and minority ethnic young people White young people Muslim young people Non-Muslim young people 6.1 Do most staff treat you with respect? 53% 61% 49% 59% 6.2 If you had a problem, would you have no-one to turn to? 16% 26% 13% 24% 7.1 Is it easy to make an application? 60% 60% 59% 61% 7.4 Is it easy to make a complaint? 44% 44% 56% 44% 8.1 Are you on the enhanced (top) level of the reward scheme? 25% 29% 32% 28% 8.2 Have you been treated fairly in your experience of the reward scheme? 28% 42% 29% 39% 8.3 Do the different levels make you change your behaviour? 34% 49% 28% 48% 8.4 Have you had a minor report since you have been here? 65% 57% 66% 60% 8.6 Have you had an adjudication ('nicking') since you have been here? 79% 52% 82% 57% 8.8 Have you been physically restrained (C and R) since you have been here? 53% 33% 52% 36% 9.1 Have you ever felt unsafe here? 38% 43% 38% 42% 9.2 Do you feel unsafe now? 12% 20% 10% 18% 9.4 Have you been victimised by other young people here? 32% 31% 31% 31% Since you have been here, have other young people: 9.5d Threatened or intimidated you? 9% 19% 9% 16% 9.5i Victimised you because of your race or ethnic origin? 12% 4% 9% 6% 9.5j Victimised you because of your religion/religious beliefs? 4% 1% 9% 1% 9.5k Victimised you because of your nationality? 3% 1% 3% 2% 9.5p Victimised you because you have a disability? 1% 1% 0% 2% 9.7 Have you been victimised by staff here? 43% 28% 58% 29% Since you have been here, have staff: 9.8d Threatened or intimidated you? 13% 9% 26% 8% 9.8i Victimised you because of your race or ethnic origin? 12% 1% 19% 2% 9.8j Victimised you because of your religion/religious beliefs? 9% 1% 13% 1% 9.8k Victimised you because of your nationality? 5% 0% 7% 0% 9.8p Victimised you because you have a disability? 2% 0% 3% 0% 9.10 If you were being victimised, would you tell a member of staff? 23% 30% 28% 28% 9.11 Do you think staff would take it seriously if you told them you had been victimised? 6% 23% 7% 20% Page 2 of 3 Diversity analysis Any percentage highlighted in green is significantly better Any percentage highlighted in blue is significantly worse Any percentage highlighted in orange shows a significant difference in young people's background details Percentages which are not highlighted show there is no significant difference Number of completed questionnaires returned 63 136 30 166 Key to tables Black and minority ethnic young people White young people Muslim young people Non-Muslim young people 10.1a Is it easy/very easy for you to see the doctor? 35% 54% 32% 52% 10.1b Is it easy/very easy for you to see the nurse? 54% 66% 42% 65% 10.4 Do you feel you have any emotional or mental health problems? 17% 25% 19% 24% 11.4a Education? 85% 74% 87% 76% 11.4b A job in this establishment? 13% 19% 13% 18% 11.4c Vocational or skills training? 10% 7% 3% 9% 11.4d Offending behaviour programmes? 12% 19% 7% 18% 11.4e Nothing? 12% 19% 10% 18% 11.6 Do you usually have association every day? 63% 65% 58% 66% 11.7 Can you usually go outside for exercise every day? 67% 48% 71% 51% 11.8 Do you go to the gym more than five times each week? 0% 1% 0% 1% 12.1 Are you able to use the telephone every day? 85% 79% 77% 82% 12.2 Have you had any problems with sending or receiving letters or parcels? 67% 49% 71% 51% 12.3 Do you usually have one or more visits per week from family and friends? 29% 33% 41% 30% 13.2 Do you have a training plan, sentence plan or remand plan? 55% 59% 67% 56% 13.8 Have you had a say in what will happen to you when you are released? 39% 33% 35% 35% Do you currently take part in any of the following: Page 3 of 3 Diversity analysis - disability Any percentage highlighted in green is significantly better Any percentage highlighted in blue is significantly worse Any percentage highlighted in orange shows a significant difference in young people's background details Percentages which are not highlighted show there is no significant difference 32 164 1.2 Are you a foreign national? 0% 6% 1.3 Do you understand spoken English? 100% 100% 1.4 Do you understand written English? 97% 100% 1.5 Are you from a minority ethnic group? (Including all those who did not tick white British, white Irish or white other categories.) 19% 33% 1.6 Are you Muslim? 6% 17% 1.5 Do you consider yourself to be Gypsy/ Romany/ Traveller? 3% 5% 1.10 Have you ever been in local authority care? 44% 27% 2.1 Are you sentenced? 75% 84% 2.4 Is this your first time in custody in a YOI, secure children's home or secure training centre? 44% 68% 3.2 Did you travel with any adults (over 18) or a mix of males and females? 32% 38% 3.6 Were you treated well/very well by the escort staff? 51% 53% 3.7 Before you arrived, did you receive any helpful information to help you prepare for coming here? 12% 9% 4.2 When you were searched, was this carried out in a respectful way? 78% 82% 4.3 Were you treated well/very well in reception? 69% 62% 4.8 Before you were locked up on your first night, were you seen by a doctor or nurse? 75% 70% 4.9 Did you feel safe on your first night here? 69% 77% 5.1 Can you normally have a shower every day if you want to? 80% 91% 5.2 Is your cell call bell normally answered within five minutes? 3% 12% 5.3 Do you find the food here good/very good? 11% 17% 5.4 Does the shop/canteen sell a wide enough variety of products? 49% 40% 5.6 Do you feel your religious beliefs are respected? 50% 58% 5.7 A chaplain of your faith in private? 47% 73% 5.8 A peer mentor? 9% 24% 5.9 A member of the IMB (Independent Monitoring Board? 3% 10% 5.10 An advocate (an outside person to help you)? 27% 26%Do not consider themselves to have a disability Key to tables Key question responses (disability analysis)HMYOI Wetherby 2016 Survey responses (missing data have been excluded for each question). Please note: where there are apparently large differences, which are not indicated as statistically significant, this is likely to be due to chance. Can you speak to: Number of completed questionnaires returned Consider themselves to have a disability Diversity analysis - disability Any percentage highlighted in green is significantly better Any percentage highlighted in blue is significantly worse Any percentage highlighted in orange shows a significant difference in young people's background details Percentages which are not highlighted show there is no significant difference Do not consider themselves to have a disability Key to tables Consider themselves to have a disability 6.1 Do most staff treat you with respect? 53% 59% 6.2 If you had a problem, would you have no-one to turn to? 30% 22% 7.1 Is it easy to make an application? 38% 65% 7.4 Is it easy to make a complaint? 41% 45% 8.1 Are you on the enhanced (top) level of the reward scheme? 6% 33% 8.2 Have you been treated fairly in your experience of the reward scheme? 22% 41% 8.3 Do the different levels make you change your behaviour? 46% 43% 8.4 Have you had a minor report since you have been here? 72% 58% 8.6 Have you had an adjudication ('nicking') since you have been here? 63% 61% 8.8 Have you been physically restrained (C and R) since you have been here? 47% 38% 9.1 Have you ever felt unsafe here? 53% 39% 9.2 Do you feel unsafe now? 36% 14% 9.4 Have you been victimised by other young people here? 40% 29% Since you have been here, have other young people: 9.5d Threatened or intimidated you? 28% 13% 9.5i Victimised you because of your race or ethnic origin? 6% 6% 9.5j Victimised you because of your religion/religious beliefs? 0% 3% 9.5k Victimised you because of your nationality? 3% 2% 9.5p Victimised you because you have a disability? 6% 1% 9.7 Have you been victimised by staff here? 50% 30% Since you have been here, have staff: 9.8d Threatened or intimidated you? 21% 10% 9.8i Victimised you because of your race or ethnic origin? 12% 3% 9.8j Victimised you because of your religion/religious beliefs? 6% 2% 9.8k Victimised you because of your nationality? 0% 2% 9.8p Victimised you because you have a disability? 3% 0% 9.10 If you were being victimised, would you tell a member of staff? 17% 32% 9.11 Do you think staff would take it seriously if you told them you had been victimised? 9% 21% Diversity analysis - disability Any percentage highlighted in green is significantly better Any percentage highlighted in blue is significantly worse Any percentage highlighted in orange shows a significant difference in young people's background details Percentages which are not highlighted show there is no significant difference Do not consider themselves to have a disability Key to tables Consider themselves to have a disability 10.1a Is it easy/very easy for you to see the doctor? 51% 48% 10.1b Is it easy/very easy for you to see the nurse? 59% 62% 10.4 Do you feel you have any emotional or mental health problems? 73% 13% 11.4a Education? 60% 81% 11.4b A job in this establishment? 3% 20% 11.4c Vocational or skills training? 3% 9% 11.4d Offending behaviour programmes? 17% 17% 11.4e Nothing? 31% 15% 11.6 Do you usually have association every day? 44% 68% 11.7 Can you usually go outside for exercise every day? 46% 55% 11.8 Do you go to the gym more than five times each week? 0% 1% 12.1 Are you able to use the telephone every day? 74% 82% 12.2 Have you had any problems with sending or receiving letters or parcels? 71% 51% 12.3 Do you usually have one or more visits per week from family and friends? 19% 35% 13.2 Do you have a training plan, sentence plan or remand plan? 38% 61% 13.8 Have you had a say in what will happen to you when you are released? 39% 34% Do you currently take part in any of the following: Diversity analysis Any percentage highlighted in green is significantly better Any percentage highlighted in blue is significantly worse Any percentage highlighted in orange shows a significant difference in young people's background details Percentages which are not highlighted show there is no significant difference 57 138 1.2 Are you a foreign national? 0% 7% 1.3 Do you understand spoken English? 100% 100% 1.4 Do you understand written English? 100% 99% 1.5 Are you from a minority ethnic group? (Including all those who did not tick white British, white Irish or white other categories.) 33% 31% 1.6 Are you Muslim? 16% 15% 1.5 Do you consider yourself to be Gypsy/ Romany/ Traveller? 2% 5% 1.9 Do you consider yourself to have a disabilty? 23% 12% 2.1 Are you sentenced? 84% 82% 2.4 Is this your first time in custody in a YOI, secure children's home or secure training centre? 51% 69% 3.2 Did you travel with any adults (over 18) or a mix of males and females? 46% 34% 3.6 Were you treated well/very well by the escort staff? 56% 51% 3.7 Before you arrived, did you receive any helpful information to help you prepare for coming here? 9% 9% 4.2 When you were searched, was this carried out in a respectful way? 79% 83% 4.3 Were you treated well/very well in reception? 52% 68% 4.8 Before you were locked up on your first night, were you seen by a doctor or nurse? 78% 69% 4.9 Did you feel safe on your first night here? 79% 76% 5.1 Can you normally have a shower every day if you want to? 91% 89% 5.2 Is your cell call bell normally answered within five minutes? 9% 12% 5.3 Do you find the food here good/very good? 9% 19% 5.4 Does the shop/canteen sell a wide enough variety of products? 50% 38% 5.6 Do you feel your religious beliefs are respected? 49% 60% 5.7 A chaplain of your faith in private? 69% 69% 5.8 A peer mentor? 21% 22% 5.9 A member of the IMB (Independent Monitoring Board? 9% 9% 5.10 An advocate (an outside person to help you)? 35% 22% Can you speak to: Number of completed questionnaires returned Young people who have been in local authority care Young people who have not been in local authority care Key to tables Key question responses (local authority care analysis) HMYOI Wetherby 2016 Survey responses (missing data have been excluded for each question). Please note: where there are apparently large differences, which are not indicated as statistically significant, this is likely to be due to chance. Diversity analysis Any percentage highlighted in green is significantly better Any percentage highlighted in blue is significantly worse Any percentage highlighted in orange shows a significant difference in young people's background details Percentages which are not highlighted show there is no significant difference Young people who have been in local authority care Young people who have not been in local authority care Key to tables 6.1 Do most staff treat you with respect? 53% 60% 6.2 If you had a problem, would you have no-one to turn to? 32% 18% 7.1 Is it easy to make an application? 62% 60% 7.4 Is it easy to make a complaint? 49% 44% 8.1 Are you on the enhanced (top) level of the reward scheme? 18% 33% 8.2 Have you been treated fairly in your experience of the reward scheme? 35% 38% 8.3 Do the different levels make you change your behaviour? 45% 44% 8.4 Have you had a minor report since you have been here? 64% 58% 8.6 Have you had an adjudication ('nicking') since you have been here? 67% 59% 8.8 Have you been physically restrained (C and R) since you have been here? 43% 38% 9.1 Have you ever felt unsafe here? 42% 40% 9.2 Do you feel unsafe now? 25% 14% 9.4 Have you been victimised by other young people here? 28% 32% Since you have been here, have other young people: 9.5d Threatened or intimidated you? 26% 12% 9.5i Victimised you because of your race or ethnic origin? 3% 7% 9.5j Victimised you because of your religion/religious beliefs? 2% 3% 9.5k Victimised you because of your nationality? 2% 2% 9.5p Victimised you because you have a disability? 3% 1% 9.7 Have you been victimised by staff here? 28% 35% Since you have been here, have staff: 9.8d Threatened or intimidated you? 13% 11% 9.8i Victimised you because of your race or ethnic origin? 3% 5% 9.8j Victimised you because of your religion/religious beliefs? 5% 2% 9.8k Victimised you because of your nationality? 0% 2% 9.8p Victimised you because you have a disability? 2% 0% 9.10 If you were being victimised, would you tell a member of staff? 22% 31% 9.11 Do you think staff would take it seriously if you told them you had been victimised? 19% 18% Diversity analysis Any percentage highlighted in green is significantly better Any percentage highlighted in blue is significantly worse Any percentage highlighted in orange shows a significant difference in young people's background details Percentages which are not highlighted show there is no significant difference Young people who have been in local authority care Young people who have not been in local authority care Key to tables 10.1a Is it easy/very easy for you to see the doctor? 53% 47% 10.1b Is it easy/very easy for you to see the nurse? 63% 61% 10.4 Do you feel you have any emotional or mental health problems? 29% 19% 11.4a Education? 77% 78% 11.4b A job in this establishment? 15% 19% 11.4c Vocational or skills training? 12% 7% 11.4d Offending behaviour programmes? 13% 19% 11.4e Nothing? 16% 17% 11.6 Do you usually have association every day? 65% 65% 11.7 Can you usually go outside for exercise every day? 53% 53% 11.8 Do you go to the gym more than five times each week? 0% 1% 12.1 Are you able to use the telephone every day? 77% 84% 12.2 Have you had any problems with sending or receiving letters or parcels? 56% 54% 12.3 Do you usually have one or more visits per week from family and friends? 15% 39% 13.2 Do you have a training plan, sentence plan or remand plan? 53% 60% 13.8 Have you had a say in what will happen to you when you are released? 30% 37% Do you currently take part in any of the following: Wing comparator Percentages highlighted in green show the best score across wings Percentages highlighted in blue show the worst score across wings 26 45 44 43 40 198 1.1 Are you 18 years of age? 7% 16% 20% 15% 23% 17% 1.2 Are you a foreign national? 0% 2% 4% 9% 5% 4% 1.3 Do you understand spoken English? 100% 100% 100% 100% 100% 100% 1.4 Do you understand written English? 100% 100% 100% 100% 98% 100% 1.5 Are you from a minority ethnic group? (Including all those who did not tick white British, white Irish or white other category.) 31% 34% 41% 38% 9% 31% 1.6 Are you Muslim? 14% 13% 30% 17% 0% 15% 1.7 Do you consider yourself to be Gypsy/Romany/Traveller? 4% 4% 0% 9% 2% 4% 1.8 Do you have any children? 3% 4% 9% 9% 7% 7% 1.9 Do you consider yourself to have a disability? 10% 16% 13% 17% 21% 16% 1.10 Have you ever been in local authority care? 15% 38% 33% 23% 26% 28% 2.1 Are you sentenced? 100% 88% 79% 70% 79% 82% 2.2 Is your sentence 12 months or less? 0% 36% 35% 30% 41% 31% 2.3 Have you been in this establishment for one month or less? 7% 12% 0% 4% 30% 11% 2.4 Is this your first time in custody in a YOI, secure children's home or secure training centre? 69% 76% 61% 55% 67% 65% 3.1 Did you feel safe? 71% 76% 80% 79% 74% 76% 3.2 Did you travel with any adults (over 18) or a mix of males and females? 45% 44% 39% 21% 33% 36% 3.3 Did you spend more than 4 hours in the van? 21% 4% 9% 13% 2% 9% 3.6 Were you treated well/very well by the escort staff? 62% 57% 55% 46% 52% 54% 3.7 Before you arrived, did you receive any helpful information to help you prepare for coming here? 21% 12% 4% 9% 7% 10% 4.1 Were you in reception for less than 2 hours? 72% 78% 78% 70% 61% 72% 4.2 When you were searched, was this carried out in a respectful way? 72% 82% 85% 79% 82% 81% 4.3 Were you treated well/very well in reception? 66% 72% 59% 58% 67% 64% Survey responses (missing data have been excluded for each question). Key to tables SECTION 4: YOUR FIRST FEW DAYS HERE B Wing C Wing D Wing E Wing F Wing Survey responses from children and young people: HMYOI Wetherby 2016 Total Number of completed questionnaires returned On your most recent journey here: SECTION 3: COURTS, TRANSFERS AND ESCORTS SECTION 1: ABOUT YOU SECTION 2: ABOUT YOUR SENTENCE Page 1 of 6 Wing comparator Percentages highlighted in green show the best score across wings Percentages highlighted in blue show the worst score across wings 26 45 44 43 40 198 Key to tables B Wing C Wing D Wing E Wing F Wing Total Number of completed questionnaires returned 4.4a Not being able to smoke? 29% 60% 46% 40% 62% 49% 4.4b Loss of property? 25% 24% 28% 18% 22% 23% 4.4c Feeling scared? 25% 38% 33% 13% 24% 27% 4.4d Gang problems? 25% 38% 23% 32% 14% 27% 4.4e Contacting family? 48% 66% 56% 30% 42% 49% 4.4f Money worries? 4% 20% 23% 7% 17% 15% 4.4g Feeling worried/upset/needing someone to talk to? 32% 52% 33% 20% 32% 34% 4.4h Health problems? 39% 60% 49% 50% 42% 49% 4.4i Getting phone numbers? 36% 42% 25% 25% 27% 31% 4.5 Did you have any problems when you first arrived? 63% 83% 77% 69% 91% 78% 4.5a Not being able to smoke? 15% 65% 60% 50% 57% 53% 4.5b Loss of property? 15% 9% 9% 14% 7% 10% 4.5c Feeling Scared? 12% 13% 13% 5% 29% 14% 4.5d Gang Problems? 0% 9% 7% 10% 10% 7% 4.5e Contacting Family? 26% 24% 23% 29% 40% 28% 4.5f Money worries? 4% 17% 13% 7% 16% 12% 4.5g Feeling worried/upset/needing someone to talk to? 22% 20% 9% 10% 21% 16% 4.5h Health problems? 8% 9% 13% 7% 7% 9% 4.5i Getting phone numbers? 30% 41% 21% 24% 31% 29% 4.6a Toiletries/basic items? 59% 96% 86% 88% 91% 86% 4.6b The opportunity to have a shower? 35% 22% 25% 13% 21% 22% 4.6c Something to eat? 79% 88% 74% 72% 79% 78% 4.6d A free phone call to friends/family? 76% 84% 76% 70% 74% 76% 4.6e PIN phone credit? 55% 63% 59% 30% 54% 52% 4.6f Information about feeling worried/upset? 21% 37% 27% 13% 23% 24% 4.7a A chaplain? 50% 41% 42% 40% 67% 47% 4.7b A peer mentor? 7% 8% 19% 0% 10% 9% 4.7c Childline/Samaritans 7% 14% 17% 6% 16% 13% 4.7d The prison shop/canteen? 7% 6% 9% 2% 5% 6% Within your first 24 hours, did you have access to the following people or services: When you first arrived, were you given any of the following: When you first arrived, did staff ask if you needed help or support with any of the following: When you first arrived, did you have problems with any of the following: Page 2 of 6 Wing comparator Percentages highlighted in green show the best score across wings Percentages highlighted in blue show the worst score across wings 26 45 44 43 40 198 Key to tables B Wing C Wing D Wing E Wing F Wing Total Number of completed questionnaires returned 4.8 Before you were locked up on your first night, were you seen by a doctor or nurse? 55% 76% 84% 65% 67% 71% 4.9 Did you feel safe on your first night here? 69% 77% 82% 77% 70% 76% 5.1 Can you normally have a shower every day if you want to? 85% 92% 86% 87% 95% 89% 5.2 Is your cell call bell normally answered within five minutes? 11% 12% 4% 4% 24% 11% 5.3 Do you find the food here good/very good? 25% 20% 8% 6% 23% 16% 5.4 Does the shop/canteen sell a wide enough variety of products? 38% 54% 33% 38% 48% 42% 5.5 Is it easy/very easy for you to attend religious services? 50% 52% 57% 53% 42% 51% 5.6 Do you feel your religious beliefs are respected? 72% 55% 56% 62% 45% 57% Can you speak to: 5.7 A Chaplain of your faith in private? 76% 67% 74% 62% 71% 69% 5.8 A peer mentor? 21% 18% 29% 20% 24% 22% 5.9 A member of the IMB (Independent Monitoring Board)? 7% 6% 8% 13% 9% 9% 5.10 An advocate (an outside person to help you)? 35% 18% 25% 31% 26% 26% 6.1 Do most staff treat you with respect? 64% 55% 57% 47% 76% 59% 6.2 If you had a problem, would you have no-one to turn to? 29% 14% 21% 36% 21% 24% 6.3 Have staff checked on you personally in the last week to see how you are getting on? 29% 22% 25% 13% 41% 26% 7.1 Is it easy to make an application? 64% 67% 61% 50% 57% 60% 7.4 Is it easy to make a complaint? 57% 43% 51% 42% 31% 44% 7.7 Have you ever felt too scared or intimidated to make a complaint? 7% 25% 17% 17% 19% 18% 8.1 Are you on the enhanced (top) level of the reward scheme? 64% 18% 23% 15% 39% 28% 8.2 Have you been treated fairly in your experience of the reward scheme? 48% 44% 35% 27% 41% 38% 8.3 Do the different levels make you change your behaviour? 33% 42% 42% 40% 59% 44% 8.4 Have you had a minor report since you have been here? 54% 54% 65% 75% 46% 59% 8.6 Have you had an adjudication ('nicking') since you have been here? 57% 52% 65% 79% 48% 61% 8.8 Have you been physically restrained (Cand R) since you have been here? 39% 35% 47% 42% 27% 38% 9.1 Have you ever felt unsafe here? 36% 40% 41% 40% 48% 41% 9.2 Do you feel unsafe now? 8% 22% 15% 17% 21% 18% 9.4 Have you ever been victimised by other young people here? 32% 32% 30% 28% 36% 32% SECTION 7: APPLICATIONS AND COMPLAINTS SECTION 5: DAILY LIFE AND RESPECT SECTION 6: RELATIONSHIPS WITH STAFF SECTION 8: REWARDS AND SANCTIONS, AND DISCIPLINE SECTION 9: SAFETY Page 3 of 6 Wing comparator Percentages highlighted in green show the best score across wings Percentages highlighted in blue show the worst score across wings 26 45 44 43 40 198 Key to tables B Wing C Wing D Wing E Wing F Wing Total Number of completed questionnaires returned 9.5a Made insulting remarks about you, your family or friends? 25% 16% 15% 15% 23% 18% 9.5b Hit, kicked or assaulted you? 21% 4% 13% 13% 16% 12% 9.5c Sexually abused you? 0% 0% 2% 2% 0% 1% 9.5d Threatened or intimidated you? 21% 16% 19% 7% 18% 16% 9.5e Taken your canteen/property? 7% 12% 4% 7% 20% 10% 9.5f Victimised you because of medication? 0% 0% 2% 2% 0% 1% 9.5g Victimised you because of debt? 7% 2% 2% 2% 0% 2% 9.5h Victimised you because of drugs? 0% 4% 2% 2% 2% 2% 9.5i Victimised you because of your race or ethnic origin? 4% 6% 4% 9% 5% 6% 9.5j Victimised you because of your religion/religious beliefs? 4% 2% 0% 7% 0% 2% 9.5k Victimised you because of your nationality? 0% 4% 2% 2% 0% 2% 9.5l Victimised you because you were from a different part of the country? 0% 8% 4% 4% 7% 5% 9.5m Victimised you because you are from a Traveller community? 0% 2% 2% 2% 2% 2% 9.5n Victimised you because of your sexual orientation? 0% 2% 0% 2% 0% 1% 9.5o Victimised you because of your age? 0% 0% 2% 2% 0% 1% 9.5p Victimised you because you have a disability? 0% 0% 2% 2% 2% 1% 9.5q Victimised you because you were new here? 11% 6% 6% 2% 13% 7% 9.5r Victimised you because of your offence/crime? 7% 2% 2% 2% 5% 3% 9.5s Victimised you because of gang related issues? 0% 8% 2% 7% 9% 6% 9.7 Have you ever been victimised by a member of staff here? 15% 40% 36% 43% 20% 32% 9.8a Made insulting remarks about you, your family or friends? 8% 23% 19% 13% 7% 15% 9.8b Hit, kicked or assaulted you? 4% 9% 15% 7% 9% 9% 9.8c Sexually abused you? 0% 0% 0% 0% 0% 0% 9.8d Threatened or intimidated you? 4% 13% 9% 19% 2% 10% 9.8e Taken your canteen/property? 0% 0% 0% 13% 2% 3% 9.8f Victimised you because of medication? 0% 0% 2% 2% 0% 1% 9.8g Victimised you because of debt? 0% 0% 0% 0% 0% 0% 9.8h Victimised you because of drugs? 0% 0% 0% 4% 0% 1% 9.8i Victimised you because of your race or ethnic origin? 0% 6% 4% 7% 0% 4% 9.8j Victimised you because of your religion/religious beliefs? 0% 9% 0% 2% 0% 2% 9.8k Victimised you because of your nationality? 0% 4% 0% 2% 0% 1% Since you have been here, have other young people: Since you have been here, have staff: Page 4 of 6 Wing comparator Percentages highlighted in green show the best score across wings Percentages highlighted in blue show the worst score across wings 26 45 44 43 40 198 Key to tables B Wing C Wing D Wing E Wing F Wing Total Number of completed questionnaires returned 9.8k Victimised you because you were from a different part of the country? 0% 2% 4% 2% 2% 2% 9.8m Victimised you because you are from a Traveller community? 0% 2% 0% 2% 0% 1% 9.8n Victimised you because of your sexual orientation? 0% 0% 0% 0% 0% 0% 9.8o Victimised you because of your age? 0% 4% 0% 0% 0% 1% 9.8p Victimised you because you have a disability? 0% 0% 0% 0% 0% 0% 9.8q Victimised you because you were new here? 0% 4% 4% 2% 0% 2% 9.8r Victimised you because of your offence/crime? 0% 2% 0% 2% 0% 1% 9.8s Victimised you because of gang related issues? 0% 2% 0% 0% 2% 1% 9.8t Victimised you because you made a complaint? 0% 6% 2% 2% 5% 3% 9.10 If you were being victimised, would you tell a member of staff? 32% 29% 25% 22% 38% 29% 9.11 Do you think staff would take it seriously if you told them you had been victimised? 29% 17% 17% 9% 25% 19% 9.12 Is shouting through the windows a problem here? 39% 38% 44% 32% 64% 43% 10.1a Is it easy for you to see the doctor? 50% 53% 40% 36% 67% 49% 10.1b Is it easy for you to see the nurse? 50% 63% 57% 59% 74% 61% 10.1c Is it easy for you to see the dentist? 15% 25% 24% 16% 37% 24% 10.4 Do you have any emotional or mental health problems? 25% 25% 19% 18% 23% 22% 10.6 Did you have any problems with alcohol when you first arrived? 8% 8% 15% 0% 2% 7% 10.7 Have you received any help with any alcohol problems here? 8% 8% 4% 0% 0% 4% 10.8 Did you have any problems with drugs when you first arrived? 15% 45% 40% 36% 36% 36% 10.9 Do you have a problem with drugs now? 0% 8% 4% 13% 9% 8% 10.10 Have you received any help with any drug problems here? 8% 39% 28% 21% 16% 24% 10.11 Is it easy/very easy to get illegal drugs here? 11% 36% 26% 20% 36% 27% 11.1 Were you 14 or younger when you were last at school? 43% 37% 28% 55% 28% 38% 11.2 Have you ever been excluded from school? 71% 94% 85% 94% 75% 85% 11.3 Did you ever skip school before you came into custody? 79% 71% 75% 75% 57% 71% 11.4a Education? 75% 86% 83% 79% 61% 77% 11.4b A job in this establishment? 11% 29% 15% 13% 16% 17% 11.4c Vocational or skills training? 0% 12% 15% 2% 9% 8% 11.4d Offending behaviour programmes? 36% 16% 15% 9% 14% 16% 11.4e Nothing 15% 6% 15% 17% 33% 17% SECTION 10: HEALTH SERVICES Do you currently take part in any of the following: SECTION 11: ACTIVITIES Page 5 of 6 Wing comparator Percentages highlighted in green show the best score across wings Percentages highlighted in blue show the worst score across wings 26 45 44 43 40 198 Key to tables B Wing C Wing D Wing E Wing F Wing Total Number of completed questionnaires returned 11.6 Do you usually have association every day? 75% 74% 49% 59% 72% 65% 11.7 Can you usually go outside for exercise every day? 59% 59% 48% 50% 56% 54% 11.8 Do you go to the gym more than five times each week? 0% 2% 0% 0% 0% 1% 12.1 Are you able to use the telephone every day? 85% 74% 81% 87% 84% 82% 12.2 Have you had any problems with sending or receiving letters or parcels? 54% 56% 63% 56% 42% 54% 12.3 Do you usually have one or more visits per week from family and friends? 36% 28% 28% 30% 44% 33% 12.4 Is it easy/very easy for your family and friends to visit you here? 29% 22% 28% 23% 18% 24% 12.5 Do your visits start on time? 35% 43% 40% 35% 36% 38% 13.1a Finding accommodation? 17% 22% 28% 14% 26% 22% 13.1b Getting into school or college? 28% 25% 40% 24% 36% 31% 13.1c Getting a job? 50% 53% 48% 45% 51% 50% 13.1d Money/finances? 32% 27% 43% 40% 36% 36% 13.1e Claiming benefits? 8% 12% 28% 7% 9% 14% 13.1f Continuing health services? 0% 2% 13% 5% 2% 5% 13.1g Opening a bank account? 8% 6% 23% 16% 23% 16% 13.1h Avoiding bad relationships? 4% 12% 23% 5% 9% 12% 13.2 Do you have a training plan, sentence plan or remand plan? 52% 59% 66% 55% 59% 59% 13.5 Do you have a caseworker here? 89% 84% 98% 94% 91% 91% 13.8 Have you had a say in what will happen to you when you are released? 27% 45% 34% 27% 40% 35% Do you think you will have a problem with the following, when you are released: SECTION 12: KEEPING IN TOUCH WITH FAMILY AND FRIENDS SECTION 13: PREPARATION FOR RELEASE Page 6 of 6 Comparison with young people's comparator and previous survey results. Any percentage highlighted in green is significantly better Any percentage highlighted in blue is significantly worse Any percentage highlighted in orange shows a significant difference in young people's background details Percentages which are not highlighted show there is no significant difference 38 594 38 41 1.1 Are you 18 years of age? 24% 11% 24% 27% 1.2 Are you a foreign national? 7% 5% 7% 3% 1.3 Do you understand spoken English? 98% 100% 98% 100% 1.4 Do you understand written English? 91% 98% 91% 97% 1.5 Are you from a minority ethnic group? (Including all those who did not tick white British, white Irish or white other category. 7% 49% 7% 2% 1.6 Are you Muslim? 3% 23% 3% 3% 1.7 Do you consider yourself to be Gypsy/Romany/Traveller? 17% 7% 17% 15% 1.8 Do you have any children? 18% 10% 18% 10% 1.9 Do you consider yourself to have a disability? 53% 17% 53% 68% 1.10 Have you ever been in local authority care? 43% 37% 43% 64% 2.1 Are you sentenced? 76% 77% 76% 88% 2.2 Is your sentence 12 months or less? 26% 31% 26% 32% 2.3 Have you been in this establishment for one month or less? 17% 15% 17% 8% 2.4 Is this your first time in custody in a YOI, secure children's home or secure training centre? 56% 60% 56% 70% 3.1 Did you feel safe? 71% 77% 71% 76% 3.2 Did you travel with any adults (over 18) or a mix of males and females? 19% 35% 19% 34% 3.3 Did you spend more than 4 hours in the van? 14% 7% 14% 15% For those who spent 2 or more hours in the escort van: 3.4 Were you offered a toilet break if you needed it? 12% 11% 12% 11% 3.5 Were you offered anything to eat or drink? 50% 41% 50% 44% 3.6 Were you treated well/very well by the escort staff? 55% 53% 55% 76% 3.7 Before you arrived, did you receive any helpful information to help you prepare for coming here? 24% 12% 24% 38% Young people's comparator Number of completed questionnaires returned On your most recent journey here: SECTION 3: COURTS, TRANSFERS AND ESCORTS SECTION 1: ABOUT YOU SECTION 2: ABOUT YOUR SENTENCE Survey responses from children and young people: Wetherby Keppel Unit 2016 Survey responses (missing data have been excluded for each question). Please note: where there are apparently large differences, which are not indicated as statistically significant, this is likely to be due to chance. NB: This document shows a comparison between the responses from all young people surveyed in this establishment with all young people surveyed for the comparator. Key to tables HMYOI Wetherby Keppel Unit 2016 HMYOI Wetherby Keppel Unit 2016 HMYOI Wetherby Keppel Unit 2015 Page 1 of 7 Comparison with young people's comparator and previous survey results. Any percentage highlighted in green is significantly better Any percentage highlighted in blue is significantly worse Any percentage highlighted in orange shows a significant difference in young people's background details Percentages which are not highlighted show there is no significant difference 38 594 38 41 Young people's comparator Number of completed questionnaires returned Key to tables HMYOI Wetherby Keppel Unit 2016 HMYOI Wetherby Keppel Unit 2016 HMYOI Wetherby Keppel Unit 2015 4.1 Were you in reception for less than 2 hours? 71% 78% 71% 68% 4.2 When you were searched, was this carried out in a respectful way? 79% 81% 79% 83% 4.3 Were you treated well/very well in reception? 52% 66% 52% 88% 4.4a Not being able to smoke? 37% 43% 37% 68% 4.4b Loss of property? 15% 18% 15% 25% 4.4c Feeling scared? 33% 24% 33% 45% 4.4d Gang problems? 21% 43% 21% 18% 4.4e Contacting family? 54% 50% 54% 70% 4.4f Money worries? 8% 15% 8% 25% 4.4g Feeling worried/upset/needing someone to talk to? 31% 30% 31% 60% 4.4h Health problems? 59% 52% 59% 50% 4.4i Getting phone numbers? 41% 35% 41% 63% 4.5 Did you have any problems when you first arrived? 92% 78% 92% 95% 4.5a Not being able to smoke? 65% 48% 65% 72% 4.5b Loss of property? 18% 11% 18% 13% 4.5c Feeling scared? 21% 13% 21% 44% 4.5d Gang problems? 5% 19% 5% 13% 4.5e Contacting family? 32% 32% 32% 54% 4.5f Money worries? 24% 17% 24% 21% 4.5g Feeling worried/upset/needing someone to talk to? 32% 14% 32% 41% 4.5h Health problems? 38% 14% 38% 36% 4.5i Getting phone numbers? 29% 32% 29% 44% 4.6a Toiletries/basic items? 86% 79% 86% 81% 4.6b The opportunity to have a shower? 51% 45% 51% 61% 4.6c Something to eat? 62% 79% 62% 88% 4.6d A free phone call to friends/family? 73% 75% 73% 71% 4.6e PIN phone credit? 56% 56% 56% 71% 4.6f Information about feeling worried/upset? 34% 27% 34% 54% When you first arrived, were you given any of the following: When you first arrived, did staff ask if you needed help or support with any of the following: When you first arrived, did you have problems with any of the following: SECTION 4: YOUR FIRST FEW DAYS HERE Page 2 of 7 Comparison with young people's comparator and previous survey results. Any percentage highlighted in green is significantly better Any percentage highlighted in blue is significantly worse Any percentage highlighted in orange shows a significant difference in young people's background details Percentages which are not highlighted show there is no significant difference 38 594 38 41 Young people's comparator Number of completed questionnaires returned Key to tables HMYOI Wetherby Keppel Unit 2016 HMYOI Wetherby Keppel Unit 2016 HMYOI Wetherby Keppel Unit 2015 4.7a A chaplain? 50% 39% 50% 68% 4.7b A peer mentor? 5% 9% 5% 23% 4.7c Childline/Samaritans 5% 15% 5% 25% 4.7d The prison shop/canteen? 10% 8% 10% 25% 4.8 Before you were locked up on your first night, were you seen by a doctor or nurse? 78% 68% 78% 68% 4.9 Did you feel safe on your first night here? 70% 76% 70% 73% 4.10 For those who have been on an induction course: did it cover everything you needed to know about the establishment? 43% 53% 43% 61% 5.1 Can you normally have a shower every day if you want to? 100% 87% 100% 100% 5.2 Is your cell call bell normally answered within five minutes? 20% 22% 20% 49% 5.3 Do you find the food here good/very good? 20% 15% 20% 30% 5.4 Does the shop/canteen sell a wide enough variety of products? 53% 50% 53% 59% 5.5 Is it easy/very easy for you to attend religious services? 50% 49% 50% 56% 5.6 Do you feel your religious beliefs are respected? 56% 60% 56% 59% Can you speak to: 5.7 A chaplain of your faith in private? 73% 65% 73% 71% 5.8 A peer mentor? 25% 26% 25% 58% 5.9 A member of the IMB (Independent Monitoring Board)? 20% 15% 20% 29% 5.10 An advocate (an outside person to help you)? 30% 34% 30% 51% 6.1 Do most staff treat you with respect? 74% 62% 74% 83% 6.2 If you had a problem, would you have no-one to turn to? 8% 24% 8% 23% 6.3 Have staff checked on you personally in the last week to see how you are getting on? 45% 29% 45% 44% 6.4 Did you meet your personal (named) officer within the first week? 29% 31% 29% 40% 6.5 Do you see your personal (named) officer at least once a week? 54% 42% 54% 76% 6.6 Do you feel your personal (named) officer tries to help you? 72% 59% 72% 86% 7.1 Is it easy to make an application? 53% 59% 53% 66% 7.2 Do you feel applications are sorted out fairly? 54% 55% 54% 79% 7.3 Do you feel applications are sorted out quickly (within 7 days)? 42% 35% 42% 46% 7.4 Is it easy to make a complaint? 32% 45% 32% 59% Within your first 24 hours, did you have access to the following people or services: For those who have met their personal officer: SECTION 7: APPLICATIONS AND COMPLAINTS SECTION 5: DAILY LIFE AND RESPECT SECTION 6: RELATIONSHIPS WITH STAFF For those who have made an application: Page 3 of 7 Comparison with young people's comparator and previous survey results. Any percentage highlighted in green is significantly better Any percentage highlighted in blue is significantly worse Any percentage highlighted in orange shows a significant difference in young people's background details Percentages which are not highlighted show there is no significant difference 38 594 38 41 Young people's comparator Number of completed questionnaires returned Key to tables HMYOI Wetherby Keppel Unit 2016 HMYOI Wetherby Keppel Unit 2016 HMYOI Wetherby Keppel Unit 2015 7.5 Do you feel complaints are sorted out fairly? 13% 33% 13% 52% 7.6 Do you feel complaints are sorted out quickly (within 7 days)? 13% 24% 13% 57% 7.7 Have you ever felt too scared or intimidated to make a complaint? 18% 15% 18% 18% 8.1 Are you on the enhanced (top) level of the reward scheme? 37% 24% 37% 27% 8.2 Have you been treated fairly in your experience of the reward scheme? 37% 40% 37% 55% 8.3 Do the different levels make you change your behaviour? 36% 43% 36% 62% 8.4 Have you had a minor report since you have been here? 65% 48% 65% 83% For those who have had a minor report: 8.5 Was the process explained clearly to you? 54% 62% 54% 81% 8.6 Have you had an adjudication ('nicking') since you have been here? 68% 68% 68% 68% For those who have had an adjudication ('nicking'): 8.7 Was the process explained clearly to you? 84% 78% 84% 82% 8.8 Have you been physically restrained (Cand R) since you have been here? 45% 45% 45% 30% 8.9 For those who had spent a night in the care and separation unit: did the staff treat you well/very well? 25% 36% 25% 57% 9.1 Have you ever felt unsafe here? 69% 45% 69% 68% 9.2 Do you feel unsafe now? 12% 18% 12% 23% 9.4 Have you ever been victimised by other young people here? 50% 34% 50% 54% 9.5a Made insulting remarks about you, your family or friends? 32% 20% 32% 31% 9.5b Hit, kicked or assaulted you? 29% 15% 29% 23% 9.5c Sexually abused you? 5% 1% 5% 3% 9.5d Threatened or intimidated you? 21% 15% 21% 23% 9.5e Taken your canteen/property? 8% 7% 8% 3% 9.5f Victimised you because of medication? 5% 1% 5% 8% 9.5g Victimised you because of debt? 3% 2% 3% 3% 9.5h Victimised you because of drugs? 3% 2% 3% 0% 9.5i Victimised you because of your race or ethnic origin? 8% 5% 8% 0% 9.5j Victimised you because of your religion/religious beliefs? 5% 3% 5% 0% 9.5k Victimised you because of your nationality? 3% 4% 3% 0% 9.5l Victimised you because you were from a different part of the country? 8% 5% 8% 5% 9.5m Victimised you because you are from a Traveller community? 16% 2% 16% 3% For those who have made a complaint: SECTION 8: REWARDS AND SANCTIONS, AND DISCIPLINE SECTION 9: SAFETY Since you have been here, have other young people: Page 4 of 7 Comparison with young people's comparator and previous survey results. Any percentage highlighted in green is significantly better Any percentage highlighted in blue is significantly worse Any percentage highlighted in orange shows a significant difference in young people's background details Percentages which are not highlighted show there is no significant difference 38 594 38 41 Young people's comparator Number of completed questionnaires returned Key to tables HMYOI Wetherby Keppel Unit 2016 HMYOI Wetherby Keppel Unit 2016 HMYOI Wetherby Keppel Unit 2015 9.5n Victimised you because of your sexual orientation? 5% 0% 5% 10% 9.5o Victimised you because of your age? 3% 1% 3% 0% 9.5p Victimised you because you have a disability? 5% 2% 5% 8% 9.5q Victimised you because you were new here? 16% 10% 16% 15% 9.5r Victimised you because of your offence/crime? 18% 4% 18% 21% 9.5s Victimised you because of gang related issues? 8% 9% 8% 3% 9.7 Have you ever been victimised by a member of staff here? 38% 32% 38% 33% 9.8a Made insulting remarks about you, your family or friends? 18% 16% 18% 13% 9.8b Hit, kicked or assaulted you? 18% 9% 18% 15% 9.8c Sexually abused you? 0% 1% 0% 0% 9.8d Threatened or intimidated you? 8% 8% 8% 13% 9.8e Taken your canteen/property? 0% 5% 0% 0% 9.8f Victimised you because of medication? 0% 1% 0% 3% 9.8g Victimised you because of debt? 0% 0% 0% 0% 9.8h Victimised you because of drugs? 0% 1% 0% 3% 9.8i Victimised you because of your race or ethnic origin? 0% 5% 0% 0% 9.8j Victimised you because of your religion/religious beliefs? 0% 3% 0% 0% 9.8k Victimised you because of your nationality? 0% 3% 0% 0% 9.8k Victimised you because you were from a different part of the country? 0% 2% 0% 3% 9.8m Victimised you because you are from a Traveller community? 3% 1% 3% 3% 9.8n Victimised you because of your sexual orientation? 0% 0% 0% 3% 9.8o Victimised you because of your age? 0% 2% 0% 3% 9.8p Victimised you because you have a disability? 0% 1% 0% 0% 9.8q Victimised you because you were new here? 0% 3% 0% 0% 9.8r Victimised you because of your offence/crime? 3% 2% 3% 0% 9.8s Victimised you because of gang related issues? 0% 2% 0% 0% 9.8t Victimised you because you made a complaint? 3% 5% 3% 3% 9.10 If you were being victimised, would you tell a member of staff? 31% 28% 31% 44% 9.11 Do you think staff would take it seriously if you told them you had been victimised? 24% 23% 24% 56% 9.12 Is shouting through the windows a problem here? 51% 43% 51% 69% 10.1a Is it easy for you to see the doctor? 61% 46% 61% 62% 10.1b Is it easy for you to see the nurse? 72% 60% 72% 74% 10.1c Is it easy for you to see the dentist? 37% 25% 37% 40% Since you have been here, have staff: SECTION 10: HEALTH SERVICES Page 5 of 7 Comparison with young people's comparator and previous survey results. Any percentage highlighted in green is significantly better Any percentage highlighted in blue is significantly worse Any percentage highlighted in orange shows a significant difference in young people's background details Percentages which are not highlighted show there is no significant difference 38 594 38 41 Young people's comparator Number of completed questionnaires returned Key to tables HMYOI Wetherby Keppel Unit 2016 HMYOI Wetherby Keppel Unit 2016 HMYOI Wetherby Keppel Unit 2015 10.2 For those who have been to health services: Do you think the overall quality is good/very good? 37% 48% 37% 69% 10.3 If you are taking medication, are you allowed to keep some/all of it in your cell? 15% 53% 15% 30% 10.4 Do you have any emotional or mental health problems? 66% 23% 66% 73% 10.5 If you have emotional or mental health problems, are you being helped by anyone here? 75% 50% 75% 75% 10.6 Did you have any problems with alcohol when you first arrived? 19% 6% 19% 25% 10.7 Have you received any help with any alcohol problems here? 11% 4% 11% 13% 10.8 Did you have any problems with drugs when you first arrived? 51% 32% 51% 63% 10.9 Do you have a problem with drugs now? 19% 6% 19% 13% 10.10 Have you received any help with any drug problems here? 36% 22% 36% 35% 10.11 Is it easy/very easy to get illegal drugs here? 35% 23% 35% 21% 11.1 Were you 14 or younger when you were last at school? 46% 37% 46% 31% 11.2 Have you ever been excluded from school? 82% 87% 82% 90% 11.3 Did you ever skip school before you came into custody? 73% 71% 73% 83% 11.4a Education? 89% 75% 89% 95% 11.4b A job in this establishment? 19% 16% 19% 36% 11.4c Vocational or skills training? 16% 11% 16% 21% 11.4d Offending behaviour programmes? 33% 15% 33% 31% 11.4e Nothing 11% 16% 11% 3% 11.5a Education? 66% 59% 66% 73% 11.5b A job in this establishment? 50% 35% 50% 59% 11.5c Vocational or skills training? 44% 38% 44% 56% 11.5d Offending behaviour programmes? 61% 39% 61% 67% 11.6 Do you usually have association every day? 64% 54% 64% 97% 11.7 Can you usually go outside for exercise every day? 64% 63% 64% 58% 11.8 Do you go to the gym more than five times each week? 0% 8% 0% 10% 12.1 Are you able to use the telephone every day? 72% 81% 72% 88% 12.2 Have you had any problems with sending or receiving letters or parcels? 47% 52% 47% 50% 12.3 Do you usually have one or more visits per week from family and friends? 19% 34% 19% 28% 12.4 Is it easy/very easy for your family and friends to visit you here? 25% 30% 25% 33% 12.5 Do your visits start on time? 17% 36% 17% 30% SECTION 11: ACTIVITIES SECTION 12: KEEPING IN TOUCH WITH FAMILY AND FRIENDS Do you currently take part in any of the following: For those who have taken part in the following activities while in this establishment, do you think that they will help you when you leave prison: Page 6 of 7 Comparison with young people's comparator and previous survey results. Any percentage highlighted in green is significantly better Any percentage highlighted in blue is significantly worse Any percentage highlighted in orange shows a significant difference in young people's background details Percentages which are not highlighted show there is no significant difference 38 594 38 41 Young people's comparator Number of completed questionnaires returned Key to tables HMYOI Wetherby Keppel Unit 2016 HMYOI Wetherby Keppel Unit 2016 HMYOI Wetherby Keppel Unit 2015 13.1a Finding accommodation? 34% 26% 34% 42% 13.1b Getting into school or college? 37% 33% 37% 45% 13.1c Getting a job? 63% 51% 63% 74% 13.1d Money/finances? 50% 35% 50% 47% 13.1e Claiming benefits? 34% 13% 34% 42% 13.1f Continuing health services? 28% 8% 28% 21% 13.1g Opening a bank account? 31% 16% 31% 26% 13.1h Avoiding bad relationships? 34% 16% 34% 32% 13.2 Do you have a training plan, sentence plan or remand plan? 63% 47% 63% 73% 13.3 Were you involved in the development of your plan? 100% 85% 100% 92% 13.4 Do you understand the targets set in your plan? 95% 90% 95% 84% 13.5 Do you have a caseworker here? 94% 91% 94% 100% 13.6 Has your caseworker helped to prepare you for release? 53% 40% 53% 60% For those with a social worker: 13.7 Has your social worker been to visit you since you have been here? 69% 76% 69% 82% 13.8 Have you had a say in what will happen to you when you are released? 41% 39% 41% 53% 13.9a Finding accommodation 30% 25% 30% 28% 13.9b Getting into school or college 30% 28% 30% 31% 13.9c Getting a job 36% 28% 36% 47% 13.9d Help with money/finances 30% 23% 30% 33% 13.9e Help with claiming benefits 21% 15% 21% 31% 13.9f Continuing health services 18% 15% 18% 8% 13.9g Opening a bank account 18% 20% 18% 11% 13.9h Avoiding bad relationships 3% 15% 3% 19% 13.11 Do you want to stop offending? 85% 91% 85% 88% 13.12 Have you done anything or has anything happened to you here that you think will make you less likely to offend in the future? 70% 50% 70% 74% For those who were sentenced: SECTION 13: PREPARATION FOR RELEASE Do you think you will have a problem with the following, when you are released: Do you know who to contact for help with the following problems? For those with a training plan, sentence plan or remand plan: Page 7 of 7 Diversity analysis - disability Any percentage highlighted in green is significantly better Any percentage highlighted in blue is significantly worse Any percentage highlighted in orange shows a significant difference in young people's background details Percentages which are not highlighted show there is no significant difference 19 17 1.2 Are you a foreign national? 5% 5% 1.3 Do you understand spoken English? 95% 100% 1.4 Do you understand written English? 91% 90% 1.5 Are you from a minority ethnic group? (Including all those who did not tick white British, white Irish or white other categories.) 5% 5% 1.6 Are you Muslim? 0% 6% 1.5 Do you consider yourself to be Gypsy/ Romany/ Traveller? 19% 6% 1.10 Have you ever been in local authority care? 57% 32% 2.1 Are you sentenced? 62% 90% 2.4 Is this your first time in custody in a YOI, secure children's home or secure training centre? 52% 56% 3.2 Did you travel with any adults (over 18) or a mix of males and females? 10% 22% 3.6 Were you treated well/very well by the escort staff? 57% 53% 3.7 Before you arrived, did you receive any helpful information to help you prepare for coming here? 27% 16% 4.2 When you were searched, was this carried out in a respectful way? 86% 78% 4.3 Were you treated well/very well in reception? 62% 42% 4.8 Before you were locked up on your first night, were you seen by a doctor or nurse? 85% 78% 4.9 Did you feel safe on your first night here? 65% 77% 5.1 Can you normally have a shower every day if you want to? 100% 100% 5.2 Is your cell call bell normally answered within five minutes? 30% 11% 5.3 Do you find the food here good/very good? 20% 18% 5.4 Does the shop/canteen sell a wide enough variety of products? 55% 56% 5.6 Do you feel your religious beliefs are respected? 45% 65% 5.7 A chaplain of your faith in private? 65% 82% 5.8 A peer mentor? 35% 11% 5.9 A member of the IMB (Independent Monitoring Board? 15% 24% 5.10 An advocate (an outside person to help you)? 30% 33% 6.1 Do most staff treat you with respect? 68% 77% 6.2 If you had a problem, would you have no-one to turn to? 11% 0% 7.1 Is it easy to make an application? 50% 61%Do not consider themselves to have a disability Key to tables Key question responses (disability analysis) HMYOI Wetherby Keppel Unit 2016 Survey responses (missing data have been excluded for each question). Please note: where there are apparently large differences, which are not indicated as statistically significant, this is likely to be due to chance. Can you speak to: Number of completed questionnaires returned Consider themselves to have a disability Diversity analysis - disability Any percentage highlighted in green is significantly better Any percentage highlighted in blue is significantly worse Any percentage highlighted in orange shows a significant difference in young people's background details Percentages which are not highlighted show there is no significant difference Do not consider themselves to have a disability Key to tables Consider themselves to have a disability 7.4 Is it easy to make a complaint? 24% 44% 8.1 Are you on the enhanced (top) level of the reward scheme? 32% 44% 8.2 Have you been treated fairly in your experience of the reward scheme? 42% 39% 8.3 Do the different levels make you change your behaviour? 53% 24% 8.4 Have you had a minor report since you have been here? 61% 67% 8.6 Have you had an adjudication ('nicking') since you have been here? 61% 77% 8.8 Have you been physically restrained (C and R) since you have been here? 50% 44% 9.1 Have you ever felt unsafe here? 81% 53% 9.2 Do you feel unsafe now? 27% 0% 9.4 Have you been victimised by other young people here? 61% 39% Since you have been here, have other young people: 9.5d Threatened or intimidated you? 11% 24% 9.5i Victimised you because of your race or ethnic origin? 11% 6% 9.5j Victimised you because of your religion/religious beliefs? 11% 0% 9.5k Victimised you because of your nationality? 6% 0% 9.5p Victimised you because you have a disability? 6% 6% 9.7 Have you been victimised by staff here? 39% 44% Since you have been here, have staff: 9.8d Threatened or intimidated you? 11% 6% 9.8i Victimised you because of your race or ethnic origin? 0% 0% 9.8j Victimised you because of your religion/religious beliefs? 0% 0% 9.8k Victimised you because of your nationality? 0% 0% 9.8p Victimised you because you have a disability? 0% 0% 9.10 If you were being victimised, would you tell a member of staff? 38% 24% 9.11 Do you think staff would take it seriously if you told them you had been victimised? 11% 35% 10.1a Is it easy/very easy for you to see the doctor? 61% 59% 10.1b Is it easy/very easy for you to see the nurse? 77% 73% 10.4 Do you feel you have any emotional or mental health problems? 88% 47% 11.4a Education? 94% 94% 11.4b A job in this establishment? 24% 13% Do you currently take part in any of the following: Diversity analysis - disability Any percentage highlighted in green is significantly better Any percentage highlighted in blue is significantly worse Any percentage highlighted in orange shows a significant difference in young people's background details Percentages which are not highlighted show there is no significant difference Do not consider themselves to have a disability Key to tables Consider themselves to have a disability 11.4c Vocational or skills training? 18% 13% 11.4d Offending behaviour programmes? 44% 25% 11.4e Nothing? 6% 6% 11.6 Do you usually have association every day? 61% 65% 11.7 Can you usually go outside for exercise every day? 67% 65% 11.8 Do you go to the gym more than five times each week? 0% 0% 12.1 Are you able to use the telephone every day? 61% 87% 12.2 Have you had any problems with sending or receiving letters or parcels? 39% 56% 12.3 Do you usually have one or more visits per week from family and friends? 11% 27% 13.2 Do you have a training plan, sentence plan or remand plan? 67% 50% 13.8 Have you had a say in what will happen to you when you are released? 44% 47% Diversity analysis Any percentage highlighted in green is significantly better Any percentage highlighted in blue is significantly worse Any percentage highlighted in orange shows a significant difference in young people's background details Percentages which are not highlighted show there is no significant difference 16 22 1.2 Are you a foreign national? 6% 8% 1.3 Do you understand spoken English? 94% 100% 1.4 Do you understand written English? 89% 92% 1.5 Are you from a minority ethnic group? (Including all those who did not tick white British, white Irish or white other categories.) 6% 8% 1.6 Are you Muslim? 0% 5% 1.5 Do you consider yourself to be Gypsy/ Romany/ Traveller? 24% 9% 1.9 Do you consider yourself to have a disabilty? 67% 41% 2.1 Are you sentenced? 67% 83% 2.4 Is this your first time in custody in a YOI, secure children's home or secure training centre? 39% 71% 3.2 Did you travel with any adults (over 18) or a mix of males and females? 24% 13% 3.6 Were you treated well/very well by the escort staff? 67% 46% 3.7 Before you arrived, did you receive any helpful information to help you prepare for coming here? 6% 36% 4.2 When you were searched, was this carried out in a respectful way? 89% 72% 4.3 Were you treated well/very well in reception? 50% 54% 4.8 Before you were locked up on your first night, were you seen by a doctor or nurse? 82% 75% 4.9 Did you feel safe on your first night here? 67% 70% 5.1 Can you normally have a shower every day if you want to? 100% 100% 5.2 Is your cell call bell normally answered within five minutes? 11% 26% 5.3 Do you find the food here good/very good? 33% 9% 5.4 Does the shop/canteen sell a wide enough variety of products? 67% 41% 5.6 Do you feel your religious beliefs are respected? 50% 62% 5.7 A chaplain of your faith in private? 67% 74% 5.8 A peer mentor? 18% 30% 5.9 A member of the IMB (Independent Monitoring Board? 11% 26% 5.10 An advocate (an outside person to help you)? 33% 30% Can you speak to: Number of completed questionnaires returned Young people who have been in local authority care Young people who have not been in local authority care Key to tables Key question responses (local authority care analysis) HMYOI Wetherby Keppel Unit 2016 Survey responses (missing data have been excluded for each question). Please note: where there are apparently large differences, which are not indicated as statistically significant, this is likely to be due to chance. Diversity analysis Any percentage highlighted in green is significantly better Any percentage highlighted in blue is significantly worse Any percentage highlighted in orange shows a significant difference in young people's background details Percentages which are not highlighted show there is no significant difference Young people who have been in local authority care Young people who have not been in local authority care Key to tables 6.1 Do most staff treat you with respect? 67% 81% 6.2 If you had a problem, would you have no-one to turn to? 6% 9% 7.1 Is it easy to make an application? 50% 55% 7.4 Is it easy to make a complaint? 35% 33% 8.1 Are you on the enhanced (top) level of the reward scheme? 35% 41% 8.2 Have you been treated fairly in your experience of the reward scheme? 53% 26% 8.3 Do the different levels make you change your behaviour? 40% 36% 8.4 Have you had a minor report since you have been here? 87% 50% 8.6 Have you had an adjudication ('nicking') since you have been here? 80% 59% 8.8 Have you been physically restrained (C and R) since you have been here? 56% 36% 9.1 Have you ever felt unsafe here? 77% 64% 9.2 Do you feel unsafe now? 25% 5% 9.4 Have you been victimised by other young people here? 50% 50% Since you have been here, have other young people: 9.5d Threatened or intimidated you? 13% 26% 9.5i Victimised you because of your race or ethnic origin? 13% 5% 9.5j Victimised you because of your religion/religious beliefs? 7% 5% 9.5k Victimised you because of your nationality? 7% 0% 9.5p Victimised you because you have a disability? 7% 5% 9.7 Have you been victimised by staff here? 50% 30% Since you have been here, have staff: 9.8d Threatened or intimidated you? 13% 5% 9.8i Victimised you because of your race or ethnic origin? 0% 0% 9.8j Victimised you because of your religion/religious beliefs? 0% 0% 9.8k Victimised you because of your nationality? 0% 0% 9.8p Victimised you because you have a disability? 0% 0% 9.10 If you were being victimised, would you tell a member of staff? 21% 38% 9.11 Do you think staff would take it seriously if you told them you had been victimised? 13% 33% Diversity analysis Any percentage highlighted in green is significantly better Any percentage highlighted in blue is significantly worse Any percentage highlighted in orange shows a significant difference in young people's background details Percentages which are not highlighted show there is no significant difference Young people who have been in local authority care Young people who have not been in local authority care Key to tables 10.1a Is it easy/very easy for you to see the doctor? 50% 67% 10.1b Is it easy/very easy for you to see the nurse? 80% 65% 10.4 Do you feel you have any emotional or mental health problems? 87% 50% 11.4a Education? 93% 86% 11.4b A job in this establishment? 7% 27% 11.4c Vocational or skills training? 0% 27% 11.4d Offending behaviour programmes? 27% 38% 11.4e Nothing? 7% 14% 11.6 Do you usually have association every day? 50% 73% 11.7 Can you usually go outside for exercise every day? 56% 67% 11.8 Do you go to the gym more than five times each week? 0% 0% 12.1 Are you able to use the telephone every day? 79% 67% 12.2 Have you had any problems with sending or receiving letters or parcels? 47% 48% 12.3 Do you usually have one or more visits per week from family and friends? 14% 19% 13.2 Do you have a training plan, sentence plan or remand plan? 79% 52% 13.8 Have you had a say in what will happen to you when you are released? 47% 40% Do you currently take part in any of the following: